Brian C Black PC Technician

Deer Park, NY

Get up to five quotes from pros like Brian C Black PC Technician within hours. Get Quotes

About this pro

How does your service stand out?

With over 21 years of experience in fixing computer issues ranging from spyware to performance concerns, I am confident in my abilities to provide the best service for my customers. I provide a hands-on service for my customers- the process is always transparent and I always explain how what I am doing, as well as the programs I use. They can be applied by the customer after we finish our sessions. I am always happy to follow-up with customers about any additional questions they may have (at no additional fee). Computers are my passion and I wish to share this knowledge with others.

What do you enjoy about the work you do?

I enjoy implementing my services that thoroughly satisfy all of my customer's concerns. I offer a flexible, yet personal service through my remote work. Not only am I working remotely through programs like Teamviewer, I am talking to my customer on the phone at the same time. I know that computer issues are very intimidating and frustrating, but I take the time to explain what is happening and what the customer can do. In short, I empower who I serve through personable interactions and clear directives. I believe the best service is not only thorough in its results, but also fun in being able to comfort and share experiences with one another.
{[{ questions.text }]}

Location

Deer Park, NY 11729

Background check

Complete

Years in business

22

Number of employees

1

Times hired on Thumbtack

29

Reviews

27 Reviews
  • Millicent W. Mar 22, 2017
    Computer Repair
    Verified Review Updated
    Excellent Service
    He showed up and kept to the price he quoted. My PC is running fast and smoothly right now. I have already recommended him to a visitor I had this morning.
  • Verified Review Original
    Excellent Service
    He showed up and kept to the price he quoted. My PC i9s running fast and smoothly right now. I have already recommended him to a visitor I had this morning.
    Brian B. Mar 21, 2017

    Thank you for your kind words! It was a pleasure helping you with your computer. It has been a pleasant experience all the way around! Thank you also for the referrals. Have a great night. Brian Black

  • Alok S. Jan 18, 2017
    Computer Repair
    Verified Review
    Well meaning person with knowledge of computers
    Very energetic and helpful individual - with the right intents.
  • RAFAEL M. Jan 11, 2017
    Computer Repair
    Verified Review
    Best PC TECH on Long Island, NY
    Brian fixed all of my printing problems completely. He is very good. I will now use him as my computer guy.
  • Al G. Dec 27, 2016
    Computer Repair
    Verified Review Updated
    Questionable networking skills
    Nice person..was a bit over his head for a business situation.. would not use him again for networking.Why would he.ask me to please not review him negatively? He left with the printer not working at.all.He spent his whole time on the phone with.hp.tech support. He said I tied.his hands by not letting tech support remote in to my system...he should be capable of working on a system without having remote intervention. He is not qualified to work any where a network. Look at his negative reviews..never takes responsibility . Think twice before you use him.I see now he is a.master at excuses..not at computers.
    Brian B. Jan 20, 2017

    Thank you so much for your kindness. I hope it returns to you in spades.

  • Verified Review Original
    Questionable networking skills
    Nice person..was a bit over his head for a business situation.. would not use him again for networking.
    Brian B. Dec 27, 2016

    This gentleman customer was very nice. I went into the job specifically for an HP printer software issue. as it turned out the customer had a business running on a server with network. I know networks and I know that it cant be fixed within 15 minutes. the customer has his own IT Person for which he ended up calling. I didn't charge him a penny. I requested that he not give me a bad review (he did)... networking takes time and I wasn't informed that this was a networking problem. Customer also put up road blocks stopping me from fixing it with HP corp. Nice guy but rating is not fair.

  • Fran B. Dec 21, 2016
    Computer Repair
    Verified Review
    Great job! So happy to have my computer fixed
    Brian did a fantastic job in fixing my SLOW computer. He also put programs on it to ensure that my computer will continue to run efficiently and suggested that I put my pics on an external hard drive for safe keeping. Great idea since I have almost a TB of pics sitting on my computer now. I'm very happy with his service and would highly recommend anyone looking for a great computer guy to use Brian. Oh BTW he picked up my computer and dropped it off to me at work! Very convenient and very reasonable price for all his work. Thanks Brian
    Brian B. Dec 21, 2016

    Pleasure meeting you Fran! Have a great Holiday Season!

  • Rosemarie C. Dec 13, 2016
    My Go-To Guy
    Brian is excellent, and also a genuine person. He helped me on updating my Windows and Microsoft software. Brian goes out of his way for his clients as he is very determined to satisfy his clients with his professional work as best as he can. I know I can definitely count on him for any of my PC needs.
    Brian B. Dec 13, 2016

    Thank you !!!

  • Chris S. Dec 12, 2016
    Computer Repair
    Verified Review
    đź‘Ž
    Won't deal with him ever again
    Brian B. Dec 12, 2016

    Same here

  • John D. Nov 11, 2016
    Computer Repair
    Verified Review
    Excellent experience
    Couldn't be more pleased. My desktop was so slow I was getting frustrated. Brian came to the house took my computer and in 2 days I had a very fast computer. He spent nearly 2 hours going over how to maximize my programs showing this senior so many features I never knew. He was a real friendly guy. Would highly recommend.
  • John E. Nov 9, 2016
    Computer Repair
    Verified Review
    Computr Repair
    Brian is an excellent and very professional computer technician. I highly recommend him for anyone having computer problems. he is very efficient and courteous.
  • John E. Nov 8, 2016
    Computer Repair
    Verified Review
    Computer repair technician review
    Brian gave excellent service and is very professional! I would recommend anyone who requires computer services.
    Brian B. Nov 8, 2016

    Thank you sir!

  • Janelle C. Oct 23, 2016
    Computer Repair
    Verified Review
    Beware!! Unprofessional & not good.
    BEWARE!!! Hired him to do a simple transfer of data from my old laptop onto my new laptop, and putting Microsoft word on my 3 laptops. Dropped laptops off 10/1/2016. Didn’t get them back until 10/12/16 He seemed like a nice professional guy! Problem: The laptop took more than expected to be finished. He stopped working on my laptops to do another job, when I stated that I Needed the laptops for school. On 10/12/16 , I pick up the laptops. I notice that one of my laptops doesn’t have Microsoft word on it, ( this is what I was paying him for ). Second I noticed that my touchscreen laptop settings were changed (the on screen touchscreen keyboard no longer comes up) and none of my data from the original laptop is there. I immediately called him and asked him about this incomplete job. He then states on the phone that night that he was UNABLE to transfer the data because the hard drive crashed. WHEN WAS HE GOING TO TELL ME THAT MY HARD DRIVE CRASHED? He never once called me or told me about this incident, which I what I was paying him to do! I was furious! I had a lot of pictures, documents and music saved onto my laptop which are now gone forever. Usually when people transfer data, they back it up to some sort of external hard drive but NO, he did not. He felt that by “discounting” the price would have made this situation better nope, I am not satisfied with this job at all! I am so disappointed that I went with this guy opposed to the other people that contacted me through thumbtack. I would not recommend to anyone!!!!! Please Beware.
    Brian B. Oct 24, 2016

    She is entitled to her opinion.Microsoft office 2016 costs 300.00 plus complete. She received it as part of my great service. I remain humble. You can't please everyone. Her hard drive was defective, split into 4 partitions. You can't pls everyone...Pleas look at my other great and wonderful posts on here. I wish her well.

  • Marie K. Oct 12, 2016
    Computer Repair
    Verified Review
    Best computer tech ever
    Very satisfied, highly recommend.....Brian Black
    Brian B. Oct 12, 2016

    Thank you very much for your business

  • Gina D. Oct 3, 2016
    Router Setup and Installation Services
    Verified Review
    This guy is awesome and professional
    Brian answered my call almost immediately. My computer and printer had to be set up as I do not know a thing about it. Brian's demeanor was jovial and professional. I highly recommend him for all your computer needs! A++++!!
    Brian B. Oct 3, 2016

    Thank you very much Gina!

  • James L. Sep 23, 2016
    Brian does excellent work..he's very knowledgeable
    He answers all my PC questions makes everything work faster and run faster and he's very fast and polite.. I will always bring my computer's to him for help nothing could have been any better!
    Brian B. Sep 23, 2016

    Thank you James

  • James H. Sep 23, 2016
    Computer Repair
    My Computer was running slow and freezing up ..Brian was able to clean it up and get it back up to working speed ..Brian is very knowledgeable and explains what he is doing so you understand whats being done ...Service is always reliable and fast ,,would definitely recommend his service's
    Brian B. Sep 23, 2016

    Thank you James

  • Russell S. Sep 22, 2016
    Don't waste your time with anyone else but Brian.
    I was telling a friend at work that I was on the verge of just getting rid of my computer and not bothering with the Internet because I was having so many problems and constantly getting robbed by shyster technicians. He gave me Brians number and told me to call him and I wouldn't regret it. Well, as reluctant as I was I called Brian to fix my problems and ever since then from service to repairs and even upgrading Brian is the only computer tech I will give my business to. Even to the point when I hear people talk about computer issues I immediately give out Brians number and tell them how excellent and fair his service is. God bless to all.
    Brian B. Sep 22, 2016

    Thank you Russell

  • Janice E. A. Sep 22, 2016
    Long Distance Computer Repair.
    I live in MD an Brian connected to my computer and completely took care of an issues. Brian also guarantees his work and has not failed. I highly recommend his talent be utilized.
    Brian B. Sep 22, 2016

    Thank you !!!

  • Donna P. Sep 22, 2016
    Brian B.. computer technician extrodinaire.
    Brian has come to my rescue on numerous occasions. Always prompt, courteous, and very reliable. He is also very reasonable and explains every step of his expertise while solving your computer problems. Would recommend his to everyone who needs his service. 8-)
    Brian B. Sep 22, 2016

    Pleasure to know and help you Donna!

  • B. H. Sep 20, 2016
    Computer Repair
    Verified Review
    A GREAT PC TECHNICIAN!
    Brian Black is a great PC Technician. He was on time, courteous, helpful, friendly, efficient and cost effective! I highly recommend use of his services. Bruce A. Hubbard, Esq., Bruce A. Hubbard, P. C.
    Brian B. Sep 20, 2016

    Thank you for you friendship and business sir!

  • John D. Sep 14, 2016
    Computer Repair
    Verified Review
    Stay away
    This guy has some kind of emotional issues. I do not recommend him. Two nights ago I spent over 2 hrs with him logged into my system. He ran his utilities and seemingly, my system was back up. The next day, after about an hour using it, the exact same issues came up. I called him today and he TeamViewer'd in. He messed around, repeating some of the same actions he'd done 2 days ago with the result that the my system is now frozen. He asked for my phone number (I'd blocked my called ID). When I refused to give him my phone number he hung up on me. I tried to call him back and it went straight to voicemail. I was generous. He asked for $60.00 two days ago. I paid him $100.00. Now he owes me $100.00. I'd stay away from Brian C Black if I were you. Not only is he un-professional, he is in-competent.
    Brian B. Sep 20, 2016

    Refunded money in full. He constantly would talk over me. I tried to professionally work my skills to fix his bad sector HD . At every turn I was road blocked by him while doing my service. Don't press this go here on and on. He wouldn't give me his phone number to call him back...very cryptic. His info is on the Internet . I won't contact him even though I have all his info. Does it pay to be a nice guy and spend hours on an issue only to be treated like a sub human?? No thanks money refunded immediately in full. I don't deserve the bad review just look at all my other reviews. He wasn't accepting of my professional help. I tried. He.also.stated.he.would.revise.his.negative.comments.....not.yet Notified him to update negative response still waiting ... Update he stated I was boarder line harassing him. I e mailed him that my check cleared (the full refund)...he stared he wants 500.00 for wasting his time. Turns out he had a bad external HD... Yeah can anyone tell that remotely?? Maybe a magician could. Point is he said he's not changing his post. That's fine everyone knows based on all my other jobs on here how it really is with me. There are two sides to every story and I've been vindicated.

  • Vincent P. Sep 3, 2016
    PC Computer Repair
    Verified Review
    Fantastic, dedicated service
    Brian has provided extraordinary service for me. Here was my problem: Default gateway issues and potential drivers issues. I couldn't connect to the internet without having to restart the router each time. I had DriverAgent Plus and Driver Reviver report that lots of stuff is outdated. After consulting with Brian for nearly an hour and a half, he showed me how the two services I had downloaded were not effective. Instead he directed me to other programs that were far more efficient and trust-worthy. Additionally, he also helped install some programs that cleaned a lot of stuff in my recycle, which allowed me computer to work faster (that wasn't something I requested on my initial problem) For services beyond what you requested, I highly recommend Brian. After an early glitch related to what we did, I reported that to him and he gave me extra instructions on how to take care of that problem. He even called me a few hours later to see if what I did worked. Quality provider, outstanding individual, he's someone you can trust for service and knowledge.
    Brian B. Sep 5, 2016

    Thank you Vincent! It was a pleasure assisting you.

  • Larry O. Aug 31, 2016
    PC Computer Repair
    Verified Review
    Brian was amazing and helpful way beyond any expectations! Working remotely, he solved my immediate problem, and then volunteered to solve three other issues I had been having that were not even part of his assignment. Fast, knowledgeable and easy to work with. I will be calling Brian with any other issues I might ever have. Thanks Brian!!!
    Brian B. Aug 31, 2016

    Again Larry, It was my pleasure to help resolve your PC issues. Be well my friend.

  • Mark R. Aug 28, 2016
    Computer Repair
    Verified Review
    He striped down my hard drive and then downloaded and upgraded my laptop with Windows 10. Got it back super quickly. It's running better than it did when it was new. I couldn't be happier. GREAT service, and very fair prices. This guy's the real deal.
    Brian B. Aug 31, 2016

    Thanks Mark!

  • Frank F. Aug 16, 2016
    Computer Repair
    Verified Review
    BRIAN was perfect if every sense of a good salesman and service person. his response and quote to my initial email was fast and excellent. he showed up on time job and my wife and my wife an I were very impressed. I have recommended him to people in my office and will use him again as needed.
    Brian B. Aug 16, 2016

    Thank you sir....It was a pleasure assisting you today.

  • Randi G. Aug 6, 2016
    Router Setup and Installation Services
    Verified Review
    Brian is a great guy and went out of his way to try and fix my problem. He gave it his all and though he wasn't able to do it he wasn't going to charge me either. I did compensate him some as he did give it a good try.
    Brian B. Aug 16, 2016

    Thank you for being so nice!

  • Vladislav G. Jul 13, 2016
    Computer Repair
    Verified Review
    Family computer broke down and we had no idea what to do or call. Brian contacted us within moments of posting on Thumbtack, has always been extremely communicative, and helpful. He checked with us before making any repairs or ordering any parts for confirmation, and sent us status updates every step of the way. We will continue working with Brian for our IT needs, and recommend him highly to everyone.
    Brian B. Aug 17, 2016

    Thank you Vlad for your kind words! Brian Black 631 521 3557

  • Ken B. Oct 13, 2015
    Brian is outstanding in his work and his professionalism.... and yet still manages to give his unique personal touch. I Highly recommend him.
    Brian B. Sep 5, 2016

    Thank you sir

Q&A

What is your typical process for working with a new customer?
Listen to the problem from the client, and fix the issue to completion
What education and/or training do you have that relates to your work?
Since 1980, when I graduated HS with Business Honor Roll accolades with a Computer Math major, I have been into fixing computers. I am known in circles as the software king. I take my experience of loving computers to a new level. You always get supreme service.
Do you have a standard pricing system for your service? If so, please share the details here.
Each customer is priced according to his / her personal situation. At the same time, I don't just resolve the problem, I also share programs that I personally use (with access) so that my customers can continue to enjoy the benefits in the future. Flexible pricing, top-notch service
How did you get started doing this type of work?
Way back in HS I had a love for computers!
What types of customers have you worked with?
All computer software issues relating to Viruses spyware malware etc. Computer reprogramming Expertly done to your satisfaction!
What advice would you give a customer looking to hire a provider in your area of work?
Be wary of computer techs that don't fix the problem you are having and walk away with your money! Hire someone that actually takes the time and does the computer repair right the first time.
What questions should customers think through before talking to professionals about their project?
I am a good listener and I love people!