It’s free with no obligation to hire
Hired 14 times
9 years in business
Photos and Videos
17 photos and 1 video
School or place of worship
In the first cleaning, the girls did exactly what they quoted me and I got exactly what I had asked for. But on the second time, they left my bedroom in the same way they found it except for cleaning the floors. They left me with piles of clothes on my 2 dressers and one table, when I had specifically asked them fold them so I could put them away. They clearly did not clean the dressers or table because of the clothes and even chips are still on one of the dressers. I am so disappointed and asking for a partial refund. They didn't even clean my bedroom properly and I only have a 1 bedroom apartment!Apr 13, 2017VerifiedBella Cleaning Inc's reply
As is the case with any company, Bella Cleaning is not the right fit for everyone. As stated in every estimate we send out, we do not include laundry services of any kind, which includes the folding of laundry piles (refer to the above photos). Bella Cleaning takes pride in providing state-of-the-art cleaning services, as well as going above and beyond for all of our clients. In this case, scrubbing animal droppings throughout the apartment on our hands and knees with a paper towel. Again, Bella Cleaning may not be a good fit for everyone, but we must reiterate that we provide the best possible cleaning services to all clients.
Our home is not easy to clean, with projects on going and a large family, but the team did a great jobMay 13, 2017Verified
Juliet and her staff did a great job cleaning our townhouse! Not only was she really responsive and flexible in scheduling, but really friendly to us and our large dog.Apr 24, 2017Verified
Terrific response time, customer service, and professionalism. Update: We have been using Bella Cleaning for a few months now, and are very pleased with their consistent level of professionalism and friendliness. They are eager to ensure that we are happy with their services and responsive to our comments that fall in line with the services that we purchased. We continue to highly recommend them and look forward to continuing to do business with them.Apr 14, 2017Verified
House Cleaning (One Time)
On time, super nice and efficient. Can't wait to have them back!Feb 15, 2017Verified
- What education and/or training do you have that relates to your work?I graduated from Jacksonville University in Florida with a Bachelor of Science degree. I majored in Business Management and minored in Marketing. That is just my story, but each of our girls has their own journey you can learn more about on our website!
- How did you get started doing this type of work?We actually have an entire podcast interview dedicated to how I went from Medical Device Sales to starting my cleaning business. If you head over to our website, click on "About", and scroll down, you'll see a link that will take you straight to it!
- What types of customers have you worked with?We have the best clients on Long Island, by far!! They are fun, positive, motivated men and women who are looking for trustworthy, reliable and efficient help. We become friendly with our clients and love to chat and build a relationship with them. Some of the coolest projects we've worked on is we clean location sets for a number of different TV Shows and Movies. You may be familiar with The Affair, Billions and Hostages, just to name a few we're involved with.