5. Sparkle Cleaning
- 8 years in business
- 14 hires on Thumbtack
- Serves Plattsburgh, NY
"I left a message with Angel on a Saturday looking for a last-minute Monday or Tuesday cleaning for a move out. She responded Sunday, and we set up an appointment for Monday morning.
I provided her with the square footage of the apartment, as well as the regular cleaning tasks [as opposed to deep cleaning] required, and she gave me an estimate. She also provided names and numbers of two references [beyond those reviews available on Thumbtack] to verify her work. References indicated that she was dependable and thorough.
Angel and a fellow cleaning person were patient when we ran slightly late; they met us at the unit [with their own supplies] before the appointment, and we toured the apartment, telling them what we would like done. They estimated around 2 hours, which was accurate, called us upon completion and stood by while we toured the excellent, thorough results.
We greatly appreciated Everyday Cleaning's response to us at such short notice and their willingness to provide references. Their estimate of both cost and time was accurate, and there were no surprises or hidden charges. They cleaned efficiently and well, even working a bit on the cabinet interiors and on some loose putty around a window, though we did not request this.
We saw the results of their hard work especially in the shower stall and fridge, both of which were old and stained when we first saw them. The condition of both fridge and shower were much improved, as smooth, stain-free and fresh as possible. Overall, we were very pleased with the quality of Angel's cleaning.
The only hitch was a minor one, in that they forgot to return the key to us at our final tour. However, as soon as I called Angel on her cell phone, we got our key within 5 minutes of calling.
In conclusion, we had a satisfactory experience with Everyday Cleaning."