Expert Clutter Removal Service

Port Byron, NY

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About this pro

How does your business stand out?

We do understand what "ALL GOES" means. We offer exceptional customer service. Our employees are well trained, concientous & caring. We offer quick & concise service - working circles around our competition.

What do you enjoy about the work you do?

I love to make our customers happy. Providing excellent customer service is what drives my business. In my work I get to meet all kinds of interesting people.

Location

Port Byron, NY 13140

Background check

Complete

Years in business

23

Number of employees

7

Times hired on Thumbtack

44

Reviews

24 Reviews
  • Thumbtack Customer Aug 18, 2017
    We really needed the help. The old house was vacant and vandalized. Truly a mess. Initial walk thru, estimate and final work all professional.
  • Russ S. May 25, 2017
    Demolition Services
    Verified Review
    Great job! Showed up on time and worked in the rain to remove the pool.
  • Carol M. May 17, 2017
    Junk Removal
    Verified Review
    The staff was right on time. They were polite and extremely efficient. I would highly recommend Bruce and his staff.
  • Steve M. May 15, 2017
    Junk Removal
    Verified Review
    Got the job done but my we felt uncomfortable regarding how he treated his employees.
  • Linda A. Mar 30, 2017
    Junk Removal
    Verified Review
    GREAT CREW; GREAT WORK
    The Expert Clutter Removal crew did really good work. They were cordial and very polite. They arrived early and charged forward. They were very thorough, consulted with me as needed, and they worked quickly to get my deck and yard looking much better after all the snow we had. They did little extras, showing excellent customer good will. I am pleased and would gladly use them again.
  • Jim W. Mar 22, 2017
    Junk Removal
    Verified Review
    Expert clutter removal.
    Excellent service . Very professional.
  • Stefanie C. Mar 11, 2017
    Junk Removal
    Verified Review
    Gross cluttered basement is empty and clean now
    Bruce and his crew were awesome! Bruce came and gave an estimate the day I called and within a few days he came with his guys are the place was spic and span after. I regret not calling sooner! His prices are extremely reasonable and you can't beat the job done and how fast it gets done.
  • Vic M. Feb 13, 2017
    Junk Removal
    Verified Review Updated
    Excellent service
    It was snowing and the wind was blowing, but Bruce and team showed up right on time and took the sofa, air conditioner, t.v. away with no problems. This is who we'll be calling for clutter removal from now on. Friendly service and dependable even in bad winter weather!
  • Verified Review Original
    Excellent service
    It was snowing and the wind was blowing, but they showed up right on time and took the sofa, air conditioner, t.v. away with no problems. This is who we'll be calling for clutter removal from now on. Friendly service and dependable even in bad winter weather!
  • Joe G. Dec 11, 2016
    Junk Removal
    Verified Review
    Outstanding
    Outstanding service.. Would highly recommend!
  • Manal M. Sep 27, 2016
    Junk Removal
    Verified Review
    Good Service!
    Efficient , on time, good rates!
  • Marie K. Sep 18, 2016
    Junk Removal
    Verified Review
    A great service
    The staff was professional, helpful and timely. They made chore of cleaning out basement easy. Why didn't I call them sooner instead of dreading this task? They took everything. Other providers of this service would only take specific items. This service has insured staff which also was a big plus. Pricing was reasonable.
  • Kathleen K. Aug 12, 2016
    Junk Removal
    Verified Review
    Bruce's team was outstanding. They removed the items that I had requested quickly and efficiently. They were respectful of my home and very friendly. If I need additional assistance with clutter removal, I will definitely contact them!
  • Grant D. May 27, 2016
    Junk Removal
    Verified Review
    Bruce and his team were total professionals. I had them remove a large compost pile in my backyard. They arrived early, Bruce guided me through their process, advised me on how best to utilize the leftover soil and more. Everyone was very courteous and did a fantastic job. I highly recommend them for any such work! Thanks so much Bruce!
  • Kirsten F. Apr 14, 2016
    Junk Removal
    Verified Review
    Very professional and very responsive. They got the job done and got me all the paperwork I needed in a timely fashion.
  • David Q. Feb 10, 2016
    Junk Removal
    Verified Review
    Bruce B. Mar 24, 2016

    Thank you David, I am glad that we could help. Give us a call anytime!

  • Bob V. Oct 8, 2015
    Cleaning Out
    Verified Review
    Had them clean out garage, basement, backyard (pool construction), and then clean out my parents house (estate). They were courteous, efficient and most importantly, reasonably priced.
    Bruce B. Mar 24, 2016

    Bob, it was a pleasure to work for you! Thank you for utilizing our services at your parents' house as well! I hope we are your first choice the next time you need removal services.

  • Daniel D. Oct 5, 2015
    Junk Removal
    Verified Review
    just had a few large items and they took it all away.. they did a great job!!
    Bruce B. Mar 24, 2016

    Daniel- I am glad that we could help. Please give us a call if you ever have need of our services again.

  • Walter C. Sep 25, 2015
    Junk Removal
    Verified Review
    Bruce B. Mar 24, 2016

    Thanks Walter, I am glad you are satisfied. Give us a shout whenever you need our services.

  • Ruthanne D. Jun 3, 2015
    Junk Removal
    Verified Review
    Bruce B. Mar 24, 2016

    Ruthanne - We were happy to get the remainders removed from your apartment prior to your move. Thank you for utilizing our services!

  • Lisa H. Jun 3, 2015
    excellent!
  • David W. Oct 10, 2014
    Junk Removal
    Verified Review
    Bruce did an outstanding job. Very prompt, responsive and professional. The removals were performed exactly as requested... nothing left behind. Price was good too. Definitely recommended.
  • Nancy A. Jan 24, 2014
    Electronics and Appliance Recycling
    Verified Review
    Prompt and courteous service. Thank you.
  • Donna Q. Oct 27, 2013
    Verified Review
    Bruce was very good to work with. Very timely, all workers were friendly and hard working. In less than 4.5 hours the scope of work was completed. They cleaned up the area before leaving the job. Would recommend to others. Thanks for a job well done!
  • Elisabeth N. Dec 19, 2010
    great to talk to. was honest and direct. courteous. professional. answered all my quiestions. always returned my calls and did a great job. promp in sending my invoice. Will definately recomend him to friends.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is by estimate only - we do not offer "off the rack" pricing. Every job is different - We judge how much debris we have to deal with, how much manpower is required to complete the job, determine the amount of equipment required to complete the job, figure the remainder of our costs & then add a profit margin on the back end. Pretty simple system actually.
What types of customers have you worked with?
Basement & attic cleanouts, Estate Cleanouts, Trash-out of entire households, Code Enforcement - EYESORE rectification type work, small demolition jobs, labor only jobs.
What advice would you give a customer looking to hire a provider in your area of work?
Check references. Check out business with BBB. Ask questions, get educated about what we do. Don't settle on the first fly-by-night that comes to your door. Check insurance, Don't ever hire a contractor without reviewing their insurance status.
What questions should customers think through before talking to professionals about their project?
We are honest & hardworking. We go out of our way to make your surroundings better. You can work in the junk & trash business without being trash. We are members of your community too.