|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Pain Point IT Solutions Inc.
About this pro
Rich was an excellent find. Would highly recommendApr 22, 2018Verified
Great job on explaining and setting our business phone system up. Thanks Rich!Feb 24, 2018Verified
Very happy with the telephone system we had installed...Rich did a great job!Jul 20, 2017
I have two offices and needed a computer system that would link them together and also allow employees to connect while away from the office. Rich not only set up the system that exceeded my expectations, he also came in under the original proposed cost. I also had Rich find two more computers for the office that fit our needs. He not only did that but did it under budget. I would highly recommend Rich and consider him my companies IT department.Nov 6, 2014Verified
I had a great experience working with Rich. I had a retail store cabling and installation job that he helped me to complete. The quality of work was everything I asked for and more. Any small special requests (pics and working with internet provider) were fulfilled without hesitation or increased cost. He is very competent and knowledgeable. A very capable tech whom I will entrust with a greater workload when I work in his area. He is also prompt with emails, very responsive and easy to work with. I will definitely use his services again.Sep 30, 2014Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?There are a lot of factors such as the number of systems and what services you may want from us. We offer a handful of services that we have learned through experience will get you on the path of a pro-active IT culture. We converse with every client to learn their needs, offer up a single monthly service quotation for the services we collectively think would be beneficial, and we go from there.
- How did you get started doing this type of work?I have always tinkered with computers and telecommunications. I graduated in 1994 with a BA in Telecommunications Management. I was offered a bunch of telephone company jobs out of college, but wanted to be involved in Network Engineering as well. I was fortunate to be hired by a hungry for success financial company willing to put the resources forward to convert from serial communication systems to networks. As a result, I participated first-hand in the evolution of "the network". It's hard to believe this "boom" has taken place over the past 20 years, but it has and I'm grateful to share my practical experiences, successes, mistakes, and things that would have been better approaches with prospective clients.
- What types of customers have you worked with?Managed Services - Intelligent Business Continuity (Backup/Recovery Solutions), Provide and Manage a feature-rich phone system, PC Technician Roles, VPN network design and implementation, "tricky" software and OS system installs and fixes.