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We had a full roof replacement by Oaks Construction, and they were wonderful! They were efficient, knowledgeable and cleaned up everything when they were done. Dan is awesome to work with, and the entire experience was great. I would recommend them to anyone.Jul 14, 2018Review from Google
While searching online for a roofing company to tear off and replace my roof, I checked out Oaks Construction. I would highly recommend this company! Dan, the sales manger was awesome. The work done was exceptional at a very competitive price. I would definitely use Oaks Construction again if I ever needed any other home improvements.Dec 11, 2017Review from GoogleOaks Construction's reply
Thank you for taking the time to write such kind words about our business, Ann. We love Dan and we are happy to hear that you had such a great experience with your home improvement project. We're looking forward to working with you on another project soon!
BUYER BEWARE-Hired this company for a new roof on a project in 2014. Nothing but issues with the roof ever since. Called the owner within the first year after some ice damming issues and he basically said it's not covered under warranty. Had another issue about a year later with a leak around a fireplace vent. Owner said it was not under warranty after 1 year. This guy does NOT warranty his work. He is cheap, but you get what you pay for. He also never showed up on the job. His crew doesn't speak any English-which is fine except when you actually need to communicate with them. Having been involved in several projects and new homes, this is the last place I would recommend. I don't typically review company's, but this one people definitely need to know about.Jun 19, 2018Review from GoogleOaks Construction's reply
Mark, Thank you for your candid feedback. We strive to excel in Rochester’s competitive roofing market, and we are generally well-recognized and respected as you will find in our other reviews. We take every review, positive or negative, as an opportunity to improve or services. We do in fact provide warranties for our roof replacements, but as we mentioned in our discussion in October 2017, when installing a roof on a new construction home we provide a labor only a 1-year warranty. We are certified with multiple manufactures where we can offer a 50 year non prorated warranty covering labor and material. Additionally, we believe that the chimney work performed at your property likely compromised the integrity of the roof we replaced in 2014, which would unfortunately not be covered by our warranty. If you would like to discuss this problem further, please give our office at call at 585-247-6257.
Amazing company, responsive and thorough!!! Highly recommend!!Aug 15, 2019Review from Google
Very prompt reply and service to a damaged siding request. Very refreshing change to working with another "siding guy" in Rochester that put me off for over a year after initial estimate.Apr 30, 2019Review from GoogleOaks Construction's reply
Thank you for the kind review and great rating. We are glad we could help you with your siding project. If you ever need any assistance with roofing, siding or any other home improvements in the future please let us know.
- What should the customer know about your pricing (e.g., discounts, fees)?Contact us for a free quote for your roof or other home improvement project. We offer financing and ask about current specials or promotions.
- What advice would you give a customer looking to hire a provider in your area of work?When working with a roofing contractor make sure they are insured. Check their reviews online and complaints on the BBB. Make sure the sales rep walks you through the process, answers any and all questions you may have.