Lioto Enterprises, LLC
About this pro
We hired Jim on Flag Day, 6/14 and fired him on Halloween for a job that he said would take 4-6 weeks. Nice guy and very talented with plans. However, execution and follow-through- terrible! He continually asked for money ahead, told us supplies were late and sent on the wrong truck. I finally found out they had been waiting at the supply place for weeks. He didn't show up for days with many excuses. He left a kid here to do the work we paid him to do. Since then, we found out many short cuts were taken from paint, and various materials. It is now two years later and we are redoing seams in bathroom, etc. He has no saved business money to fund projects or to pay qualified people to help him, so he tries to balance several jobs at same time. Someone loses in the end. As he told me, "I guess I am not a business man." I guess not! Which means he shouldn't be in business! We would have sued, but as the attorney said, "You can't get blood from a stone."Oct 20, 2015
We got scammed, lied to and stolen from. Do not use this company if you have any brains in your body. he was supposed to start a job and kept putting it off. we gave him a $5000 deposit which was required to have us on a schedule...months went by until i finally asked for a refund on my deposit..he promised (even in his termination contract letter that we would be receiving weekly payments of $1000 with final payment due by christmas....so far, i have received $1000 and that was hell to cash because there was no money in his account! he even sent fake pictures of his smashed up truck; given to us in november but definitely taken during the summer months. i believe he uses this picture as a fake he uses to give his customer excuses to why he hasn't started your job yet. he is a huge liar and is even ignorant enough to put all his promises in writing. so if you cherish your money, please don't use this creep..he is nothing but trash!!!! next step for us is small claims. get ready jim !Dec 24, 2013VerifiedJames L.'s reply
This client has been refunded, in full. I am dedicated to providing my customers the highest quality work, the best customer service, and a level of integrity unmatched by my competitors. I sincerely regret the way this client's account was handled, and I assure you, it is not the way I operate. This is why, for all Thumbtack customers, we will no longer be accepting deposits on new contracts. I am committed to reclaiming the fine reputation I have enjoyed for the past 16 years, and we appreciate any opportunity that I am fortunate enough to receive. Thank you; Jim Lioto
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- What advice would you give a customer looking to hire a provider in your area of work?Lioto Enterprises, LLC believes that hiring a contractor is a process. To find the right contractor, it takes more than a fancy web site or a slick ad campaign. We believe that the contractor you choose should not only have the experience to complete your project, but should also posess the wisdom to know when he can't. We at Lioto Enterprises are dedicated to providing the highest quality services, and we have partnered with an extensive team of experts to accomplish this goal.