Ryan has repaired my desktop computer and my laptop multiple times. He's even repaired my son's laptop as well. Ryan is the first person I go to when there's a computer problem, because he is just that good. He doesn't only fix what I broke, but does it in a way where I can learn how to fix some things on my own. He also engages in normal conversation with me while working on my computers, so as to keep things fun. He is very respectful about only not opening my personal files, and doesn't make me feel as though I did something wrong, although probably 90% of the time the problem is my fault. Ryan is very thorough in his work and doesn't leave a task unfinished, even if that requires staying up until 6am working on my computer, and he always makes sure to follow up afterwards just in case the problem persists. I would (and have) recommend Ryan to others when they need help with anything involving technology, not just computers, but also printers and even smart phones.