Paradigm Computer Repair
It’s free with no obligation to hire
Hired 60 times
12 years in business
Cash, Credit card, Paypal, Square cash app, Venmo
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
2 photos and 1 video
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Read reviews that mention:
- Brian S.
Courteous, professional, willing to go the extra mile. Loved working with these guys - will definitely call them next time !!Jan 19, 2021Verified
- Maggie H.
Chris was very prompt in communicating with me at all points of the repair, and working with me to get my computer to him and returned. The computer is working great. I would definitely use Chris' service again. Thanks!Feb 18, 2015Verified
- Debbie H.
Upgrade of computer and couldn't afford a new one. They came and got the computer and heard my thoughts and hopes. They came back with a bit more work that had to be done and yet had options and so "we" continued. I can't thank Chris, Michel, and Jean for such amazing work and help with me, a very non-tech person. Your patience and computer savvy is indeed a gift and I so glad you were here to help. Thank you, Thank you, Thank youDec 16, 2015Verified
- Jackie H.
Chris came to my house and done a virus scan and a spyware removal from someone who hacked my computer. He was very polite, courteous and very reasonable . He worked on my computer for 1 1/2-2 hours scanning and cleaning it up. His expert knowledge made me feel comfortable and I would recommend him to others.Mar 31, 2014VerifiedParadigm Computer Repair's reply
Thank you Jackie is was great working with you and I am very happy we could resolve your computer issues.
- Russell C.
Chris has done an outstanding job so far. My SEO rating has increased greatly just within the last couple months and the new web page he is designing is a considerable upgrade to our 5+ year old web site. Looking forward to our continued business relationship.Oct 30, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We usually start with a set diagnostic fee which will be credited upon acceptance of work. This is to insure the highest quality work and the most accurate pricing.
- What is your typical process for working with a new customer?Our typical process is a no hassle stress free, peace of mind process. We do not believe in complicating and already stressful event. We know having computer issues is often times very frustrating. New clients can expect our full support and understanding. The first step in our process is information gathering. This is where we get as much info as possible about the problem and some basic contact info for the customer. Second is the drop-off/pickup of your equipment occasionally we have on-site visits as well. When we collect your equipment you can feel safe and assured that it is in the best hands possible and is 100% protected by accident insurance. Additionally you will receive a receipt of pickup or drop off if you are leaving your equipment with us. This is so that you know where your equipment is and can track it with us using the serial code assigned to your device. Last but not least a ticket is created for your service request that you can check at any time and see the latest updates on your device. Here you will receive any additional information plus all the results found. Additionally you will receive a phone call or two during the repair process to in form you of any situations needing your attention.We do our very best to keep you in the loop without overwhelming you. Once the repair is completed we either return the equipment via pick-up or drop off and collect signatures on all documentation required. Our process is very straight forward and easy we embody the saying, "Treat others the way you would wish to be treated."
- What education and/or training do you have that relates to your work?I am always doing webinars through Microsoft or Dell to stay current on the latest trends. I am currently Microsoft Certified with my MTA in Server Fundamentals. Additionally I Hold 7 Certifications from Dell for Hardware Repair and Support.