Executive Pet Services

Cleveland, OH

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About this pro

How does your service stand out?

The friendly and experienced staff of Executive Pet Services strives to meet and exceed your needs and expectations of pet care while you are away or unable to perform the tasks required of pet owners. We understand that sometimes you just have to get away, but don’t want to leave the loved animals alone or without proper care. We also know that you’ll miss them while you’re gone. It’s our goal to keep their lives in as normal as fashion as possible. When you return, they’ll be Pawsitively Purrfect!

What do you enjoy about the work you do?

We enjoy the day to day visits with our new clients and existing clients so much! We often feel a little sad when the service period ends but are so happy to see the happy faces on the pets and their owners when everyone comes home. Making a real difference in a happy pets life is definitely a plus.

Location

Cleveland, OH 44109

Background check

Complete

Years in business

8

Number of employees

5

Times hired on Thumbtack

2

Reviews

4 Reviews
  • Kelly M. Feb 13, 2014
    Did a great job! Very professional and friendly! First time he came he gave my 2 dogs frisbees to play with. Always tries to make sure I'm happy with services provided. Glad to find this company. Recommended.
  • Laura T. Jul 31, 2012
    We used this service for the first time the last 3 days. We had a short trip to take our daughter on college visits. Brenton and Ashley came out last week to meet us and our cat and dog. Right away, I could see that they loved animals and would be quite comfortable while we were away. We got text updates and a picture to show us that the dog was very happy. I would HIGHLY recommend this service! They were easy to use and had great communication:)
  • Laura B. Jul 11, 2011
    Verified Review
    I am very happy with the service; they are great people that genuinely love animals, and that is a huge deal to me. They arrived when we discussed, they were very professional, they notified me when they arrived and when they left and the dogs were very well taken care of. I would highly recommend them!!
  • Beth F. Apr 14, 2011
    We used his services last year for about 1 1/2 weeks - his company did an excellent job. Before he would accept the job - he came int our home explained his services and what we could expect. Very Very professional. While away we got daily email reports on the pets, pictures of how the pets were doing. I would recommend this company - we will most definitely use again when we need to leave the pets at home. Great rates and great TLC.

Q&A

What is your typical process for working with a new customer?
A new client will first be scheduled a "Meet n' Greet" which is a free in home consultation to discuss services needed, routines, and to meet their pets. We will also review documents necessary for us to provide service. All new clients are invited to create a online login to view and request services, update home and pet information, as well as communicate with us. All clients receive free pet care journals emailed to them after every visit.
What education and/or training do you have that relates to your work?
Our Pet Care Specialists are PetTech™ CPR & First Aid Certified, have completed 2 weeks of in-the-field training covering handling, situational awareness, incident avoidance, and more. They also participate in continuing education courses related to the pet care industry. Some may have also attained additional certifications in the field.
What types of customers have you worked with?
Our Signature Sitting Service is our most popular service by far. This service is designed for the family/owner who is out of town for a day to several days (such as one to two weeks), on a vacation or business trip.
What advice would you give a customer looking to hire a provider in your area of work?
Do your homework. Shop around a little and understand each sitters scope of business and service. Most In-Home pet sitters absolutely love animals (they'd almost have to), but some may not fit your specific needs. Be prepared to answer questions about the pets habits and history and to set up an "Initial Consultation" which is a meeting of you, the sitter, and the pets in your home. These are usually provided for free.
What questions should customers think through before talking to professionals about their project?
Many pet owners believe that the boy next door, or the girl down the street, or their neighbor/friend are good enough for their pets. Unfortunately, this isn't always true. I have read numerous accounts of a family's closest acquaintances being left to care for the family's pets only to come home to a destroyed house, lonely pets, or worse seriously ill or malnourished animals. The best thing about Professional In-Home Pet Care is the pride we put into our work, and how much we truly care for the animals we meet. When you decide on professional services you can have a relaxing time away or no need to stress more about your pets while you are on business or vacation.