FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Virus/Malware Removal - $34.99 Hardware Replacement - $49.99 + part fee PC Cleanup/Performance Upgrade - $24.99 Remote Connection Repair - $24.99 LCD Screen Replacement (Laptop) - $124.99 iPhone Screen Repair - $99.99 Website Development - $249.99 SEO (Search Engine Optimization) - $150 + Pay Per Lead Office Call (Business) $25 flat fee House Call - Free Technical Support - Free These are the most common issues we encounter. If it's something else we will discuss.
- What is your typical process for working with a new customer?
1.) We discuss the problem via phone 2.) We decide what's the best route to fix the issue 3.) If necessary, we will do a house call (free of charge) to fix the issue inside of the original environment 4.) We offer a free estimate and no fix, no fee. If we can't fix it after we agree on a price, you aren't charged a dime! 5.) After the service is completed or repair is done, we will then finalize your warranty, ensure your satisfaction and have a happy customer!
- What education and/or training do you have that relates to your work?
All of our techs are certified via Microsoft standards as well as CompTIA+ Certified! We are all licensed and insured.