It’s free with no obligation to hire
17 years in business
(Eastern Time Zone)
7:00 a.m. to 7:00 p.m.
Credit card, Google Pay, Paypal, Venmo
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Troubleshooting needed to determine issue
Having an IT background, I recognize a good computer guy and Craig’s the one for me. For the past four years he has provided me with the trusted personalized service I had been looking for – and all without leaving my home. He has eliminated viruses, solved software problems, and assisted with a new laptop selection. Thanks Craig!Mar 23, 2018
I'm an educator & district school board member. I've relied on Craig for over 7 years to solve a myriad of technical & usability issues relating to PCs, Windows, software programs, multi-function printers, WiFi & internet. He has quickly, efficiently and patiently resolved all issues and has provided much needed training. Craig is more than capable, highly conscientious, and 100 % trustworthy. I give Craig my unequivocal recommendation.Mar 20, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?Like most, we have pricing guidelines, yet we're flexible enough to break the rules too! On occasion, fixes are too simple to pay list price. In other cases, what's really needed is education, so we include follow-ups to make certain that any instruction or knowledge shared is able to be put into practice and translates into a better and appreciated value.
- What is your typical process for working with a new customer?Customers want to "hear a voice". And, it's essential that we hear theirs too! Talking (yes, talking - the way of our grandparents before the internet) is a vital opportunity for each to learn about the other, and the detail behind the computer nuance or failure. Whenever possible, we recommend a remote diagnose and fix, which is proven to be more timely & cost-effective - Let's talk, and now let's quickly "Fix it".
- What education and/or training do you have that relates to your work?Over 30 years of professional experience with personal computers, networking and "nearly everything" related. I have a wide perspective via experiences with mainframe computers, web servers, website & software development, working across networks as the internet and network protocols were born, and before that too. It's also a hobby. I just realized I might have a problem ;)