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Graydian Technologies + Design

Graydian Technologies + Design

Canton, OH

10 years in service

6 employees

Gold profile

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Since the beginning, we have always focussed on the relationships. We started out almost nine years ago with the vision to do things differently. We wanted to become the anti "agency" and the anti "firm". This is simply what we love to do.

About Graydian Technologies + Design

With over 160 different clients in the extensive web design and web development market since we opened our doors in 2006, any one of them can tell you that we're in this business to build relationships. The most important thing to us is the same thing that is most important to each and every one of our clients, the relationship with the customer.

When we gain clients, we spend time learning about the product(s) that they offer and the type of customers that they cling to, and we help them build a web market based off those vital pieces of information. We strive to be somebody whom you can rely and lean on to build both your product and your customer base, not just another deductible.

We hold a very high standard when it comes to communicating with our clients, because we live by the idea that we work with you, not for you. We want to talk to you about the results, the tactics that we use, new content options, and potential strategies.


4450 Belden Village Street, Suite 807
Canton, OH 44718

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  • 5/5 stars

    Norm is a stud! I would pit his firm against some of the biggest and best web design and consulting firms across the country. If you want your work done by a street smart, savvy entrepreneur who understands business is made up of more than just good ideas but good ideas that make money…He is your guy! He worked with us to stay on budget with an eye towards helping us make a profit not just himself. I cannot recommend Norm enough!!!

  • 5/5 stars

    Graydian is the best web design/marketing company we have dealt with. They understand what we are trying to do and go above and beyond to help us accomplish it. They are a huge part of our success and we look forward to a long relationship

  • 3/5 stars


    Norman C. from Graydian Technologies + Design replied to this review on November 8, 2013:

    Johny, Thanks for the review. Have we worked on a project with you? We don't leave clients with a "3 star" opinion of us, so we are quite curious.

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Look at the work, it will speak volumes about the firm. Talk to their clients about the relationship. I compare managing a companies web site to babysitting their kids. The relationship needs to be that good.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. If they say they have a server in their office, RUN! You have to do a lot to earn a little in this industry. Make sure the firm actually does the work and does not outsource everything.

Q. What questions should a consumer ask to hire the right service professional?

A. What do you consider a business relationship? What is the reason you entered this industry? What is it that you love about developing?

Q. Why does your work stand out from others who do what you do?

A. It's fresh, new, exciting to look at. We have never satisfied. You only as good as the the last project you worked on. I don't know who said that, but we use it all the time.

Q. What do you like most about your job?

A. Knowing that we made someones life easier. Whether it be through getting more sales, streamlining office functions with our custom applications, or just making them fell good about how great they look. I struggled with this a while back. I felt like we were just a website factory. My focus as a leader here has moved to making other people in my positions quality of life and entrepreneurship better.

Q. What questions do customers most commonly ask you? What's your answer?

A. How can you do this for that small of a budget? We don't advertise, we don't pay salespeople, and we don't throw big parties for ourselves.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Always learning. We have about 5 or 6 subscriptions to online learning spaces that our employees have full access too.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. We love augmented reality, responsive and parallax design. I here a lot of "bootstrap" going on around here.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. It's pretty simple. We tell you what it will cost and you get an invoice that matches that.

Q. What is your greatest strength?

A. My greatest strength is the individuals working around me.

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