It’s free with no obligation to hire
Hired 9 times
7 years in business
(Eastern Time Zone)
Mon - Fri
9:00 a.m. to 5:00 p.m.
Credit card, Cash, Paypal
Photos and Videos
13 photos and 2 videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line, I would try them again should one of our computers need servicing.Aug 27, 2015The Click IT Group of I-T Products and Services's reply
Thanks Gregory for the review. We're glad you were pleased. We're here for you any time you need anything relating to I-T.
My pc had a bug in it and wasn't allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business day. I brought it to them in Chagrin Falls and was called 2 hours later that it was all set! So professional and great customer service.Jun 24, 2016The Click IT Group of I-T Products and Services's reply
Thank you Tracy for the nice review.
Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you!Oct 6, 2015The Click IT Group of I-T Products and Services's reply
Thank you so much for taking the time to review us on Thumbtack.
Creston is really a born teacher: VERY knowledgable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend for any and all computer work.Sep 25, 2015The Click IT Group of I-T Products and Services's reply
Thank you Peggy very much for taking the time to review us, and for your comments. Yes, we're very proud to have Creston on our team. He is truly a born teacher and also a good leader.
Excellent fast service Friendly informative staff. Reasonable price I would use them again.Jul 1, 2017VerifiedThe Click IT Group of I-T Products and Services's reply
Thank you, Harry, for your review. We are only pleased when our customers are completely satisfied. We will be here when you need us again.
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, we have a full price list of standard pricing for items like backup, customer care, anti-virus and data recovery services.
- What is your typical process for working with a new customer?They call or stop in. We diagnose. We fix. We advise. We teach. We develop. They pay us as agreed.
- What education and/or training do you have that relates to your work?Lots of knowledge, education, technical degrees and certificates, and subscriptions to professional tools and software. We also collaborate together as a team.