FAQs
- What types of customers have you worked with?
Leonard Shamis RN, B.S.N Providing in-person assistance to patients and their families who are navigating the health care system. Through Leonard Shamis, who has a background in nursing for over 20 years, we provide unique insight for patients whether you are facing a new diagnosis, an immediate health care issue or managing a chronic and complicated medical condition. Based on your needs , Leonard Shamis will work with you to define the health issue for which you would like support, will gather information and create a plan to address your questions, concerns and goals. Our mission is to guide patients, caregivers, and their families in the complex health care industry. This service is provided for people of all ages. By advocating on our clients' behalf with doctors, support resources, and other agents, Leonard Shamis makes it easier for patients to navigate safely and resourcefully through the health care network. After discharge, diagnosis, surgery, or admission to an extended care facility, we can help manage your care. When you are getting directions from multiple providers we ensure those directions align without further complicating your health care. What We Do 1. Evaluate your goals, no mater how complicated your health care issues 2. Translate medical language, concepts, and choices 3. Coordinate meetings with your specialists 4. Interpret medical bills 5. Contact your insurance company 6. Act as your sounding board 7. Listen and provide feedback to your questions, concerns or fears 8. Work as a liaison for your family 9. Accompany you to doctor appointments 10. Be at the hospital with you or your loved one 11. Organize and / or locate medical records and information 12. Record medical information and discussions with your health care team 13. Research credible medical information An Export Resource Help identify and arrange additional services that you may need, including: 1. A second opinion 2. Supplemental Health Care Support 3. Elder care Placement 4. Rehabilitation Services 5. Out-of-Town Services Why Us Leonard Shamis helps patients and their families focus on their health care goals. We do that by accompanying patients to medical appointments, by listening and gathering information (including doctors' recommendations, medical records and other research) and by anticipating specific patient needs to help you chart a path. Our Goal is to help patients and their families take some of the stress and anxiety out of their situation by: 1. Helping you understand your health care options 2. Helping coordinate doctor visits that require multiple specialties 3. Helping to find information you are looking for 4. Helping to make sure you understand what your medical professionals are telling you 5. Helping you think through the decision-making process