When would you like the carpet remover?
Special features of current flooring
It’s free with no obligation to hire
Introduction: Here at Rockford we take pride in our quality and fair pricing. We assure we always get the job done right.
Cash, Check, Credit card
Full house Flooring
Full House Remodel
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We are all about quality and fair pricing. We will never be the cheapest. We've paid guys for many different jobs and have experienced the idea of you get what you pay for. We believe in getting the job done right.
- What is your typical process for working with a new customer?We will introduce ourselves via any type of communication preferred by the customer. We will identify what the needs are of the customer. We will then schedule an appointment with one of our sales reps to come out and finalize the estimate. We will then send over a contract to sign along with a requested down payment. We will then schedule a time and day most suitable to the customer to perform work. We will perform the duties of the job to the customers expectations. Then we will ask for the remainder of the payment. We will then follow up with you a month from job completion to see how everything is going.
- What education and/or training do you have that relates to your work?We are two partners who came together to build this business. One of us has came from flipping properties, ex-financial advisor, and banker. While the other has came from insurance roofing under a big business helping out tons of customers. With both of our skills we are able to build a reputable business.