What education and/or training do you have that relates to your work?
Technology marches on. There are many professional publications and electronic resources available to the security professional specifically to keep today's Locksmith current with the emergence of new technology. Must reads and study for the true pro.
How did you get started doing this type of work?
A life-long fascination with all things mechanical and cryptological made Locksmithing a natural. Anything from a simple riddle, puzzles of all kinds and the cloak-and-dagger mystery of safe and lock work makes every challenge a thrill in and of itself.
What types of customers have you worked with?
Most Locksmith work results from unforeseen misfortune, and usually at the worst time. Lockouts (automotive, residential and commercial) occur daily.
Lock repinning (changing tumbler combinations) due to change of ownership or other security issues is also quite common.