A Thru Z's Complete Piano Service & Sales

Cleveland, OH

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About this pro

How does your service stand out?

We always try to give prompt professional service at a fair price. 100 % satisfaction is always our goal.

What do you enjoy about the work you do?

Everyday is different and meeting new people. I never know what's the challenge for the day.

Location

Cleveland, OH 44125

Background check

Complete

Years in business

37

Number of employees

3

Times hired on Thumbtack

12

Reviews

6 Reviews
  • Gail S. May 31, 2017
    Piano Moving
    Verified Review
    The response to my request for a phone call was prompt and they were able to fit me in the same day even with an already busy schedule. They were professional and efficient and the job of moving the piano next door to the neighbor's was completed in less than a half hour. Most importantly was the friendliness of the workers. I expect the boss to be friendly and personable but the two young men assisting him were great! I highly recommend hiring A thru Z if you want a good experience with your piano moving.
  • Kathleen M. Mar 24, 2017
    Piano Tuning
    Verified Review
    Great service
    I appreciated the quick, excellent service and feedback. I would definitely choose this company again.
  • Jaye P. Mar 3, 2017
    Piano Moving
    Verified Review
    Great movers!
    Was quick, clean & professional. Even accommodated me when the time of delivery change at the last minute
  • Beth H. Nov 29, 2016
    Piano Moving
    Verified Review
    Excellent Service
    Very professional, personable and efficient
  • Barry L. Oct 16, 2016
    Piano Moving
    Verified Review
    Professional and efficient
    They kept the appt. as promised. They arrived at both locations promptly and kept us advised about their arrival.
  • Rachel G. Oct 11, 2016
    Piano Moving
    Verified Review
    Great job!
    They moved an upright piano for me with two days notice. Prompt, professional, and reasonably priced. I fully recommend them!

Q&A

What is your typical process for working with a new customer?
Our policy to our new customers is simple and hopefully reassuring, we will give you an honest opinion of the condition of your piano and not recommend work unless it makes economic sense.
What education and/or training do you have that relates to your work?
The Zahtilla family has been in the music industry since the 1930’s and entered into the piano trade in 1980, Bob Zahtilla is a Certified Piano Technician.
Do you have a standard pricing system for your service? If so, please share the details here.
We offer in home piano evaluations to local residents. The cost for evaluating an upright piano is $75 and the cost for evaluating a grand piano is $100. Piano tuning for a maintained piano is usually $100-$150 + tax. Piano tuning for an un-maintained piano is usually $150- $250 + tax.
How did you get started doing this type of work?
My father was a full time musician in Cleveland, Ohio and traveling all over the United States. Growing up around musicians and being very mechanically inclined, piano service came very easy to me.
What types of customers have you worked with?
That is funny because in this kind of work everything is uncommon. We rent pianos for concerts and weddings one day, then I may be working on restoring a piano for a few days. In home piano tuning and moving, I guess is a very common work day. This is what I love about this job, every day is different !
What advice would you give a customer looking to hire a provider in your area of work?
Always check out any in home service provider with the Better Business Bureau. Call and talk with the company about your needs for your piano to see if they are the right fit for you.
What questions should customers think through before talking to professionals about their project?
When contacting a professional about piano service, moving, tuning, etc. write down type of piano, height, length and as much information as possible. This will make everything easier for pricing.