It’s free with no obligation to hire
Hired 94 times
3 years in business
(Pacific Time Zone)
8:00 a.m. to 7:00 p.m.
Credit card, Cash
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
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Matt was fantastic! Communication was perfect. He arrived on time and after I showed him the areas I wanted cleaned, he got right to work. He was honest in his assessment and did an amazing job. He even put up guards around the corners of walls so the hoses didn’t leave any marks. The carpets turned out better than we both anticipated! He stuck to his estimate and I am so happy with everything. My kids keep commenting on how soft the carpet is now. I definitely recommend him without hesitation.Oct 12, 2019VerifiedFibertech Pro's reply
Thank you Kathy for the excellent review! And thank you for the referral!
They were easy to get a hold of. They respond quickly and show up on time. They really work like pros and provide guards for corners and they make sure they leave your carpet clean and looking new. They can move some furniture too if needed as well to clean the area. They exceeded my expectations. Great people and great price as well! Thank you very much!Feb 15, 2019Verified
Matt was amazing! Prompt with his response and his availability. Very professional and the quality of the carpets was outstanding. He did a great job cleaning our sofa as well. Would use again and recommend without hesitation!Jul 21, 2019Verified
Matt did an amazing job with our carpet. He was both professional and extremely knowledgeable as well. We loved him so much that we are having him come back to clean our ceramic tile and grout. Totally recommend him and his prices were very reasonable.May 17, 2019Verified
I just bought a house and wanted to make sure the carpets were cleaned before I moved in. Matt was very responsive, upfront about pricing. Carpets were cleaned well. I would use Fibertech pro again.Jun 20, 2018VerifiedFibertech Pro's reply
Thanks Charlotte, I'm glad you're happy with the results!
- What should the customer know about your pricing (e.g., discounts, fees)?There are no fees involved with my service. Just the quoted price plus the sales tax.
- What is your typical process for working with a new customer?I like to ask questions to fully understand the customers needs and then determine the best services and products to offer.
- What education and/or training do you have that relates to your work?I'm an IICRC certified technician. This means I've invested in my profession by taking classes and passing a test. This was by choice and it is not required in my field. Keep in mind not all carpet cleaners are certified.