FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our residential service rates are $85/hour, two hour minimum plus the price of materials, for small service calls. These jobs are estimated on the spot by a service technician and typically performed the same day. Special jobs and projects, on the other hand, will be estimated by an estimator, who will provide a thorough walk through of the process and get you scheduled with one of our technicians or crews.
- What is your typical process for working with a new customer?
When we look at projects, we typically go through a careful estimation process to come up with the results for everyone involved. Our in-house consulting services give you the chance to sit down with an electrical engineer so that the outcome of your job is best fit for you needs as a customer.
- What education and/or training do you have that relates to your work?
Our technicians are all highly trained electrical specialists, with at least 10 years in the field per journeyman, while our on-staff engineer comes with over 20 years of experience in the field as a contractor and planning consultant.