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Pat came out and cleaned my gutters and downspouts. He found the roof was missing some shingles and fixed it at no additional charge. I was very satisfied and will use him in the future.
I called Jon to do some siding repair after a bad windstorm. After meeting him in person and going over the job, I had a very good feeling about him and asked for an additional quote to install continuous soffits, wrap my home's fascia with aluminum, wrap my garage door trim and install new seamless gutters with downspouts. Happy with the quote, and after reading all the great reviews on Thumbtack, I decided to hire him. What a great decision! I'm a stickler for quality work and have had numerous bad experiences with other contractors. I can't say enough good things about the quality of work Jon provided on my house. When all the work was done, I realized I made a mistake about how I wanted my gutters on the front of the house installed a little differently than they had previously been installed. Jon said no problem, took a good chunk out of his own free time to comply with my request and got them exactly how I wanted. This is a true testament of his character and how he is willing to go the extra mile to provide great customer service. I will definitely be calling Jon in the future with more work and won't hesitate for a second to recommend him to friends, family and coworkers. He is a breath of fresh air in this industry that is littered with lackluster, not caring contractors.
Brandon promptly returned my call, discussed work needed done and scheduled the job on the first call. He showed up on time, cleaned gutters and installed gutter guards. Brandon was polite, professional and worked efficiently. While there, I asked Brandon about additional projects. I definitely would hire Brandon for additional projects and recommend him. R Westerville
George was able to look at the project and leave a quote in the mailbox. He followed up with a call to schedule a meeting time and was actually able to install the gutters at that time. He was friendly and professional. He installed the gutters and gutter guards and cleaned up as if no one had been working. I highly recommend his worked based on communication and cost. Very fair.
Jack spent the better part of 3 hours clearing my large property of leaves. I would highly recommend his services to anyone needing landscaping and lawn help, especially because he is a new college graduate and this is his new business!
We had our roof and gutters replaces, and the owner Matt was very helpful walking me through all the steps of the process. I was very impressed with everything they did, and would recommend them to anyone who needs a roof and gutters done. Thanks Again guys!
Tony helped with tile, plumbing and general remodeling work for a full overhaul of our master bathroom. I chose Tony based on other reviews here on Thumbtack and could not be happier with my choice. I found Tony (and Thumbtack) after several weeks of trying to track down a quality tile installer elsewhere - in the end it was worth the wait. Tony and his crew were professional, flexible, friendly, and clean. The work they did exceeded our expectations and the price for the work completed was absolutely fair. Tony will be on speed dial for any future home improvement needs.
Mr. Riley was amiable, polite, easy to relate to, quick to fix all the small problems I had around the house; grouting, hanging two huge mirrors, electrical, plumbing in bathroom, front door lock, as well as hooking up my Bose radio wifi. He did great with time management; exhibited great craftsman skills and was tidy with his cleanups. It was a pleasure doing business with him and I plan to use him again for other projects.
Shawn was punctual and did a great job! He arrived early, which is great as I work nights and sleep during the day. His price for cleaning my gutters was very reasonable and he handled the bed assembly very quickly. He was clean, careful, and courteous. I had him quote me a couple of other small projects, and will most likely have him back.
I am very happy River Valley Resteration. The whole process from the quote to finishing the job was second to none. I had new gutters and a roof repair. Very professional and clean. I would recommend them to everybody.
I had seamless gutters installed within 7 days of accepting quote. The workers were very friendly, efficient and professional. They cleaned up after job was complete. Now I just have to wait for the rain ! Thanks Donna
I am a single female on a tight budget who knows very little about home repairs/remodeling. I am wary of being "taken" due to this, and thus have put off my kitchen "redo" for several years. Paul and his assistant, his granddaughter, have been outstanding. They have been punctual, communicative, offered suggestions, and come in under budget. They have also been quite patient when I have added a couple of things or changed course mid-way (glad they aren't reviewing me as a customer :). To top if off, they are positive and enjoyable to be around. My refaced cabinets look great and my backsplash and new range hood go in next week. I can't wait to see the final results!
After a recent storm Jarrett knocked on my door. He introduced himself and offered a free roof inspection for possible storm damage. Not only did he find hail damage to my roof, but he also found damage to my siding, gutters, and garage door. He worked with my insurance and was able to get my insurance company to replace them with nothing out of pocket to me! His crews were very professional and work efficiently. Best of all the money I had been saving up for my old roof. I could then use to build the deck I've always wanted and install a new concrete driveway all of which Jarrett handled for me as well. I will recommend his company to family and friends. Melissa
Tim (owner) came out and gave us quotes on 2 separate occasions about a year apart for a roof replacement and for gutters/gutter guards/soffit/fascia replacement. 1st experience: Tim agreed to come out and give us a quote. I stated that someone would be at the house. My wife met Tim, who stated, “Oh, your husband isn’t here? How am I supposed to give you a quote and discuss the job when he’s not here?” The quote was not accepted (more on this later). 2nd experience: Tim sent me a request on Thumbtack to come out and give me a quote. I did not remember that he had been out previously to give us a quote on the roof. Upon arriving to our house, the first thing that he said was that he had been to our house before and if he had known, he wouldn’t have had to come out to measure for gutters. He stated this fact a few times throughout the conversation, which I responded with an apology each time as I truly did feel bad that he had to drive out to our house since he wouldn’t have had to if he had known he had been here before. Tim also stated that I had never responded to his quote from the roofing job. I apologized for this as well and stated that I did not remember receiving a quote. I acknowledged and apologized for not getting back to him as the quote must have been buried in my email. We discussed the job, and I stated that we wanted to change the color of the soffit and fascia to white. Tim asked immediately if we were sure that we wanted that color as it wouldn’t look good on the house. I stated that yes, we had decided on white because we were eventually going to replace the siding on the house. Tim then said, “Are you sure? It’s going to stick out like a sore thumb if you do white.” I stated again, that yes, white is the color we wanted. After talking about the job for a few more minutes, Tim asked that if he gave me a ballpark offer would we be willing to shake on it and agree to have him do the job, then he could come back with a more detailed quote. I informed him that I was looking at other contractors for the job and would be getting quotes from them for the next few weeks. I asked him to send me a quote and I’d get back to him in the next few weeks and let him know if we’d be accepting his offer or not. He then stated, “Well I would hope you’d give me the business since I’ve been out here twice already.” I gave him my contact information and he left. Please keep in mind that for the entire interaction, Tim’s attitude was not pleasant and it really felt like he was trying to guilt me by bringing up the fact that he had been to my house twice and tried to make me feel bad. Later that evening, he messaged me asking for my last name and email address which I had previously provided. He messaged me again the next day telling me he had emailed me the quote and asked if I had received it. I had not. I verified the email address with him, again, and he said that he had the email wrong and had resent the quote. I reviewed the quote and noticed it did not have the gutter guards that we had previously discussed on the quote, so I messaged Tim and asked for a revised quote. The quote came in at about $1,200 above competing quotes from other businesses. That was about 2 weeks ago. Today, I received a call and voicemail from Tim asking if I had any thoughts on the quote and if we could move forward with the job. As I was still evaluating contractors and getting quotes from additional businesses, I had not had the chance to discuss with Tim as I did not have all the quotes in to compare prices, so that’s why I had not contacted him. I also had stated when we first met that it would be a few weeks before I would have an answer. Since I was at work, I texted Tim back the following message (I have also attached a screenshot for proof) Me: Hey Tim, this is Trevor. Sorry I missed your call I am at work currently. Also apologize for not getting back to you but I’ve had contractors giving me quotes up til this week. Unfortunately, we have decided to go with someone else as they were $1200 below your quote. Thank you for your time. Tim: Lol. I see Please don’t call me again for quotes. Good luck to you! I then wrote out a reply and sent it, but upon sending the text I realized that Tim had blocked my phone number as the text did not go through. Due to this, I have decided to put my response to the business owner in this review. My response to the business owner: “And that kind of attitude is part of why you didn’t get my business. Just because you didn't get my business doesn't give you a right to be rude. Maybe price your quotes competitively and not be rude and have an attitude when you come out to give quotes (comment multiple times about how you've already been out to give a quote and try and make me feel bad, comment on how bad of a color choice we were making, comment on how we should give you your business since you've been out twice, etc). Also, maybe remember next time and don't submit a bid on Thumbtack if you don't want to come give me a quote. Also, here are a couple more "pro tips" for you since you don't seem to know how to relate with customers and get their business: 1. Don't bug people for an answer on a quote when they clearly state they'll get back to you in a few weeks due to the fact they are having multiple people look at a job 2. Get information right the first time, it shows attention to detail. Don't misspell customer names (name was misspelled on quote), forget to put information on a quote, forget the email address, etc. Maybe if you kept accurate records, you would’ve remembered that you’d been out to give a quote. It’s not the customers responsibility to remember the multiple contractors that have given quotes. 3. Be respectful to your customers. Don't make comments saying things like "oh your husband isn't here? How am I supposed to give you a quote when he's not here to discuss the job" (referring to your comments made to my wife when you gave us the quote for our roof.) 4. Don't intentionally try and make people feel bad and act entitled to business because you had to go out of your way for a customer (see reference to comments on the trip you made above) 5. Don’t comment on customer choices in a negative way unless they ask you for advice on the subject 6. Know your market. If you want to be competitive, then give quotes that are such. Giving a $1k+ offer above other quotes usually signifies to a customer that there’s no use in negotiating if you’re coming in that high. 7. Constantly work to improve your relationship with customers after the fact. I did some research a few weeks ago on BBB and saw the one ongoing issue you have with a customer and you’re fighting pretty hard against what the customer is saying instead of taking full responsibility for a job that you were contracted to do. Owning up to something, even if it's not your fault, would look so much better to prospective customers. Just some thoughts that come to mind, but what do I know. Good luck with your business, you’ll need it.” --End Response-- I can not speak to Tim’s workmanship, and I will not attempt to, there are other reviews for that. I personally did not have a pleasant experience with him and I wanted to put all of the details out there. I would highly recommend looking elsewhere for someone who is professional and deals with customers the right way.
I had a leakage issue with plumbing under my sink, so I contacted Joel on Sunday night. He was at my home early Monday morning to fix the problem. Joel found the cause of the issue quickly — improper installation of a pipe on my part after replacing my garbage disposal. He installed the pipe correctly, did some leak checks, and even took some time to educate me on what to do if similar issues happen in the future. Joel is very professional and easy to work with, and his rate is affordable. I would definitely recommend Joel and Father Fixit. Thank you, Joel!
Great working with Tom. Easy to set up and did a great job clearing our gutters that were clogged with debris.
I recently bought a house that had a partial privacy fence, a partial picket fence and a partial chain link fence. I wanted to complete the privacy fence around the whole back yard. I also had a section of the rear overhang of the rear fascia and gutter on the house that had come loose and needed to be repaired and re-hung. I wanted this work to be done as soon as possible. I was very happy to find out that Brian and his company could do all this work in the middle of winter. Brian and his crew were out very soon and finished all the work in one day. They cleaned everything up and the work is beautiful. I am very pleased. I like the fact that this is a family business, and Brian was present during the whole time. I am also having Brian and his crew come back in the spring for painting and power washing. I have found a great contractor and will use them for other future jobs as well I am sure.
Mid Ohio did several jobs for me. The first project was a shadowbox fence which turned out wonderful the dogs love being able to run around. Our second project was a 30 x 40 pole barn including insulation, electrical, concrete floor, and a driveway. Do to the amazing job Trent and his guys done we went ahead with a couple of smaller projects inside the house. The flooring in the living room, dining room, foyer, back hall, pantry, kitchen, half-bath, and laundry room were changed out to engineered flooring that my dogs have yet to scratch. After the floors both bathrooms were done including tiling the walls, flooring, putting in a shower, lowering a tub that the previous owner had built up so high that I needed a step stool to get into it, both vanities, light fixtures, toilets, mirrors, painting, and both exhaust fans. All the flooring looks absolutely amazing and what we wanted. Last but not least one of the most important things when remodeling is that they cleaned up the mess and I didn't have to clean anything when they left. These guys are great and I would recommend them to anyone who is looking for a quality job.
I needed work done to prepare my home for sale; it was in Powell. I had three contractors bid on the jobs; on all jobs, Mark was the lowest or near the lower amount. The work included basement work, backyard decking, and sub- flooring. I was extremely pleased with the work that was done, and the quality of his work was reflected in the sale price and comments of those that saw the home.
Did an awesome job! Been probably 20 years since my roof and gutters were cleaned...they look incredibly clean now. Will def hire again.
Lifetime quality roofing and storm restoration assisted me through the entire process. My siding and gutters were replaced in a timely manner. Everything looks great! Kept their word and kept me up to speed on how things would go.