Home Maid Cleaning

Columbus, OH

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About this pro

How does your business stand out?

We are very detailed as we clean. We use quality products that focus on your senses just as much as the cleaning they do, so we leave a home smelling like heaven rather than a public restroom that has just been sanitized. The quality of our work is evident every time we leave your home.

What do you enjoy about the work you do?

I love the changes we make: nothing is more satisfying than going to a home in chaos and turning it completely around. Many people in this business prefer only the cleanest of homes to work in, I love the challenges as well - because I know the difference we are making for someone.

Location

Columbus, OH 43223

Background check

Complete

Years in business

6

Number of employees

7

Times hired on Thumbtack

174

Reviews

85 Reviews
  • Tommy F. Sep 18, 2017
    House Cleaning
    Verified Review
    They did a great job, came on time, worked quickly. Will use again for sure!
  • Greg K. May 23, 2017
    House Cleaning
    Verified Review
    Did a great job! My wife was thrilled, and just in time for Mother's Day! Thanks. Hope to have u back soon.
  • Ben B. May 8, 2017
    House Cleaning
    Verified Review
    Top quality cleaning, inexpensive rates, flexible scheduling. Very happy with their services
  • Greg S. Apr 12, 2017
    House Cleaning
    Verified Review
    Highly recommended
    Thorough and professional.
  • Paula D. Apr 11, 2017
    House Cleaning
    Verified Review
    Skip.
    She booked me for service 4 days in advance and forgot. She had no idea who I was when I called her to confirm an hour before our appointment time.
    Home M. Apr 11, 2017

    Customer called while I was at the dentist in severe pain. I explained this to her, but she wanted to schedule immediately. I honestly do not remember scheduling the appointment. I apologized profusely and offered to come anytime this week. She was very angry, stating I was the 3rd company to do this to her. I would have happily taken very good care of her and her needs. Anger and retaliation solve nothing.

  • Jide F. Mar 5, 2017
    House Cleaning
    Verified Review
    Move out cleaning
    I would recommend her team to anyone out there
  • Mary A. Feb 18, 2017
    House Cleaning
    Verified Review
    Will rehire!
    Very pleased......house looks great.....will hire again
  • Heather F. Dec 29, 2016
    Home Organizing
    Verified Review
    Excellent!
    Excellent service! Will definitely hire again and hope to have twice a month visits to keep my house as clean and amazing as it is looking now after their first visit! So happy with this company and the team!
  • Judith B. Dec 8, 2016
    Home Organizing
    Verified Review
    Thorough and Hard-working -- Love the Team Spirit
    We had an exceptional experience with Home Maid Cleaning. They worked hard and got things done thoroughly. They will be coming back next week to continue what I expected to be at least a 3-day job. So glad we found them!
  • Katie P. Dec 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move In Clean
    Arrived on time! Easy to work with and schedule. Got to work and got the kitchen cleaned in 2.5 hours.
  • Becky P. Nov 18, 2016
    House Cleaning
    Verified Review
    Fantastic!
    Fantastic...the best cleaners we've ever had!
  • Dana D. Nov 8, 2016
    House Cleaning
    Verified Review
    Kitchen and Baths were sparkling!
    Will hire again for sure.
  • Rich C. Nov 3, 2016
    House Cleaning (One Time)
    Verified Review
    Above & Beyond Our Expectations
    We had a deep cleaning done and it was great. We left the team with a list of our priority items (which was a lot since we had never had this done before) and they not only completed all these items but knocked out so many more items called out on this list of areas. My wife was beyond impressed with the results and a happy wife means a happy life. Have recommended them to friends in our neighborhood already.
  • Pam T. Oct 30, 2016
    House Cleaning
    Verified Review
    Did not use
    I did not use this service. I did reach out to them and asked them to call me so we could set up a time to discuss particulars but they did not return my call.
    Home M. Nov 2, 2016

    Pam, You need to do a little more than click the button to 'indicate we have been hired'. I do not get notifications until you reach out to me with requests, questions, etc. I have many, many people who 'indicate I have been hired' and never respond or click it by mistake. This is not a large corporation with a team of employees to watch over my Thumbtack account. This is a small business run by a single mother growing successfully over the past five years. Clearly, it is not in my best interest to intentionally ignore a potential customer. To write such a negative and permanent review on a business you have never used is careless and unwarranted.

  • Katie P. Oct 28, 2016
    House Cleaning (One Time)
    Verified Review
    Great job!
    The ladies were so nice! They did a wonderful job in a short amount of time!
  • Jeff F. Oct 25, 2016
    House Cleaning
    Verified Review
    Great work
    Excellent work on a really tough job.
  • Traci R. Oct 25, 2016
    House Cleaning
    Verified Review
    Polite and did a great job!
    Our home was very clean and smelled great! The staff was extremely polite.
  • Jennifer D. Oct 21, 2016
    House Cleaning (One Time)
    Verified Review
    So happy to come home to clean!
    We had a deep cleaning done 10/19 and Home Maid Cleaning did an excellent job! My husband showed them around the house and they were done well within the hours expected.
  • Karen C. Oct 17, 2016
    House Cleaning (One Time)
    Verified Review
    Home Maid Cleaning kitchen job
    I am very happy with the cleaning of my kitchen. The two professional cleaners sent to do the job were very friendly and I would use this service again. I highly recommend them!
  • Erika C. Oct 13, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Overall, satisfied, but could have been better
    We had just moved into a new house that looked like it had not been cleaned for about 5 years! So we hired Home Maid Cleaning to clean up the basement, kitchen and bathroom because these were the scariest areas! They sent two cleaners...one was the owner and she did a fabulous job cleaning the kitchen, the other cleaner worked on the basement and the bathroom and we actually had to ask them to go over the bathroom again because it didn't seem fully done. After the cleaners left my husband went in to the basement to find that our water heater was leaking a steady stream of water into our basement and we had about a centimeter of standing water in a portion of our basement. We are first time home buyers so we had no idea what was going on, but it turned out that the pressure valve had been messed with. We think that the cleaner working downstairs had tried to get water from it and the leak resulted! We can't say for sure, but we don't know how else that would have happened...Anyways, overall, we were satisfied with what we got, could have been better though
  • Lynn H. Oct 13, 2016
    House Cleaning
    Verified Review
    Excellent
    Excellent, professional, timely. Cleaned whole house, blinds and sliding doors.
  • Sean M. Oct 10, 2016
    House Cleaning
    Verified Review
    So thorough
    So incredibly thorough. I keep my home pretty tidy already so I was skeptical what more they would be able to do. After the deep clean I was so impressed with how much more clean my house is now. Look forward to using their services again.
  • Jason P. Sep 27, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Home Maid gets it done!
    They came the next day. The two cleaning ladies were wonderful and got a very dusty apartment very clean. I recommend this company to anyone.
  • Leslie Y. Sep 22, 2016
    House Cleaning
    Verified Review
    Extremely satisfied
    I've had a deep cleaning and a regular cleaning. I am extremely happy with the work done. We have 2 dogs, a preschooler and an infant. Our home looks amazing when they're done, everything is clean and dust free. They are very professional and courteous. I am so happy to have found them.
  • Cyndie H. Sep 16, 2016
    House Cleaning
    Verified Review
    New customer
    We were extremely impressed with the staff and their attention to details. Rachel also answered our request immediately. I am now a committed customer.
  • Susan S. Sep 12, 2016
    House Cleaning (One Time)
    Verified Review
    Thorough and professional
    Ladies were very thorough. Didn't rush. Cleaned to a shine! Have already sched them to return
  • Mary B. Sep 8, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Hard working crew!
    Deep clean. Great job! Worked on the holiday weekend and did some very detailed work. Made my new place feel clean and ready to move in.
  • Jessica R. Sep 7, 2016
    House Cleaning (One Time)
    Verified Review
    Well done!
    Busy graduate student with 3 cats. I hired Home Maid for a one time deep cleaning and was not disappointed! Everything in the house is fresh and clean. They got all the corners and all of the car hair! Even the couch that was covered in cat hair is now clean! I'm extremely pleased with the work they did and would gladly hire them again in the future.
  • Chris H. Aug 31, 2016
    House Cleaning (One Time)
    Verified Review
    They showed up on time and did a great job with a deep clean of my house. They were extremely nice and flexible working around my ailing father I have living with me.
  • Bernadette L. Aug 30, 2016
    House Cleaning
    Verified Review
    The cleaning service never showed up and never called to cancel or reschedule.
  • Melissa R. Aug 29, 2016
    House Cleaning
    Verified Review
    Very nice and professional. We will be using them again!
  • Heather G. Aug 27, 2016
    House Cleaning
    Verified Review
  • Krista C. Aug 26, 2016
    House Cleaning (One Time)
    Verified Review
  • Judy B. Aug 26, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Easy to schedule and pay. Reliable
  • John F. Aug 24, 2016
    Move-in or Move-out Cleaning
    Verified Review
    They did a great job and were on time and keep to the budgeted time. Thanks!
  • Jessie G. Aug 21, 2016
    House Cleaning (One Time)
    Verified Review
    Home Maid Cleaning came to do a 5-hour deep clean of our house. When we got home we couldn't believe our eyes! It was so wonderfully clean! We kept finding more places where it was clean!
  • Vickie L. Aug 18, 2016
    House Cleaning (One Time)
    Verified Review
  • Matthew K. Aug 16, 2016
    Apartment Cleaning
    Verified Review
    Excellent
  • Karen P. Aug 16, 2016
    Apartment Cleaning
    Verified Review
    I had asked for a deep cleaning. I assumed this would include be more than routine cleaning. My main concern was the floors and walls. I have cats and lots of fur especially under the bed and couch. While they did vacuum, they only got main areas that I could get on my own. I needed more heavy duty cleaning. They did wipe down the walls to a point, but there were still cobwebs in every corner near the ceiling. The bedroom walls were not even wiped down at all. I did ask for the stove and refrigerator to be moved and the floor cleaned under them. They did do this. As far as routine cleaning they did a good job dusting, cleaning kitchen/bath. Their vacuum was much better than mine and I could tell a difference just walking on the carpet. This was my first time getting a professional cleaning so maybe my expectations were too high.
    Home M. Aug 30, 2016

    A 3 hr time limit is consistent with a routine clean. Deep cleans require a minimum of 5 hours. We have forms available now to choose exactly what you would like tackled in a specific time frame. Once emailed, I can inform you if the list is reasonable for the time allotted. We appreciate you giving us a try and hope you give us another chance to win you over.

  • Cristina C. Aug 7, 2016
    House Cleaning
    Verified Review
    Rachel and her team are incredible. Very responsive, very attentive, and very cooperative. They make our life (and our house) better every week!
  • Kitty D. Aug 6, 2016
    House Cleaning
    Verified Review
    Whole house cleaning of a 1400 sq. ft. home
  • Kelley M. Aug 5, 2016
    House Cleaning
    Verified Review
    They did a great job and the price was reasonable. I would hire them again.
  • Danielle L. Aug 3, 2016
    House Cleaning (One Time)
    Verified Review
    This was the first time I have used a cleaning service, and I was a little apprehensive about it. They did a great job, were very professional and friendly, and even tolerated my yappy little dog 😁 My house looks amazing, and they even came in under the original estimate. Would definitely use them again.
  • Erin M. Aug 2, 2016
    Deep or Spring Cleaning
    Verified Review
    Amazing! I scheduled a deep clean and the two ladies did an excellent job! Very detailed with every room. Will recommend to anyone! Rachel the owner even stopped out to say hello and take a look when they finished.
  • Sarah M. Jul 24, 2016
    House Cleaning
    Verified Review
    Showed up on time, did a fantastic job cleaning to get us ready to show our house for selling. Didn't leave until the job was done. Would definitely use again, highly recommended.
  • Jae M. Jul 22, 2016
    Home Organizing
    Verified Review
    My experience with Rachel and team has been great! I am still utilizing her and her team. They are great to work with. I recommend them!
  • Angie H. Jul 19, 2016
    House Cleaning
    Verified Review
    Did a deep clean and came back two weeks later to clean. They were able to make my shower look brand new and they literally scrubbed everything! Two people come, which is so great!
  • John D. Jul 8, 2016
    House Cleaning (One Time)
    Verified Review
    Would have liked a walk through and sit down to specify what was to be done. Otherwise a good job. Arrived on time. Worked six + hrs. All cleaning was very satisfactory. Would hire again.
  • Matt G. Jul 7, 2016
    House Cleaning (One Time)
    Verified Review
  • Todd O. Jul 5, 2016
    House Cleaning
    Verified Review
  • Becky O. Jun 29, 2016
    House Cleaning (One Time)
    Verified Review
    Home Maid Cleaning did a fantastic job cleaning our home as we prepared to list it to sell. They were friendly, quick to respond to questions and really helped us out by fitting the time into our schedule and doing a fantastic job!
  • Tim V. Jun 28, 2016
    House Cleaning
    Verified Review
  • Kristen B. Jun 28, 2016
    House Cleaning
    Verified Review
  • Lakshmi R. Jun 27, 2016
    Deep or Spring Cleaning
    Verified Review
    They couldn't complete the Kitchen area within 5 hrs. I was satisfied with bath rooms and vacuuming of whole house.
    Home M. Jun 29, 2016

    Before arriving we discussed extensively over the phone 5 hours was not a sufficient amount of time to complete all tasks requested. Once there we again discussed this same issue. Due to the condition of the kitchen we also discussed what would be needed to complete the job, advice as to what supplies could be safely used for future care and how to prevent continued damage.

  • Suzanne S. Jun 21, 2016
    House Cleaning (One Time)
    Verified Review
    Before the appointed day, the owner contacted me and we discussed details of what the would clean. They arrived on time, worked very hard and did a great job. I would recommend them to anyone. I put my house on the market after they left!!
    Home M. Jun 24, 2016

    Thank you for your review, Suzanne. We really enjoyed helping you with your job! Let us know if there is anything else we can help you with in the future.

  • Lisa E. Jun 20, 2016
    Deep or Spring Cleaning
    Verified Review
    We need a house deep cleaned before we moved in. Rachel & her staff squeezed in to accommodate us on our short deadline. They did a wonderful job! I went from feeling "grossed out" about the house to walking around bare feet & putting with silverware in the drawer. I can't thank them enough for making the house 'new' again!
    Home M. Jun 24, 2016

    Thank you for your review, Lisa! We're so glad we were able to help you with this job. Please let us know if there is anything else we can help you with in the future.

  • Jordan T. Jun 18, 2016
    Apartment Cleaning
    Verified Review
    Better attention
    Home M. Jun 21, 2016

    Thank you for your review, Jordan. We really appreciate your feedback. If there is anything you would like to discuss about the job, please let us know. We are always looking to improve.

  • Jennifer S. Jun 17, 2016
    House Cleaning
    Verified Review
    Outstanding. House is really clean.
  • Kathleen P. Jun 12, 2016
    House Cleaning (One Time)
    Verified Review
    Very thorough and careful with detail. This house had 10 years of dust, including many small items on top of cabinets and shelves, at least a dozen light fixtures of various types, and they got each one in record time!
  • Bob J. May 26, 2016
    Floor Cleaning
    Verified Review
    Rachael and her helper were fantaSATIOC. tHEY CAME ON TIME, CARRIED ALL OF THEIR CLEaning supplies and went right to work. I had them clean my garage and my WORKSHOP, both of which were a mess. They7 did a thorough cleaning including the walls and the floors. Later I had them do the bath rooms upstairs and downstairs and the downstairs television area. They cleaned evderything very thoroughly. They work hard and waste no time. I will have them back on a regular basis. Recommend highly.
  • Vicky B. May 26, 2016
    Amazingly thorough!! I couldn't do without her!!
  • Jake D. Mar 28, 2016
    Apartment Cleaning
    Verified Review
    Excellent service. Very thorough work. Will be using services again.
    Home M. May 24, 2016

    Thanks for your review Jake! We're so happy you're pleased with our work.

  • Judith O. Sep 25, 2015
    House Cleaning (One Time)
    Verified Review
    I purchased a gift certificate from Home Maid (Rachael) for my sister-in-law. Each contact was timely, friendly, and professional. I'm confident that my sister-in-law will be very happy with her experience as well!
  • Marianne L. Jun 18, 2015
    Cleaning Out
    Verified Review
    Rachael and team did an amazing job in getting our house in "sell shape". They arrived on time and stayed until the job was done, which gave them a super full day of work! No matter what my request was, wiping baseboards, cleaning ceiling fans or restoring my shower to a sparkly shine, they were always very responsive and positive throughout the day. I will definitely hire them again for my new home in a few weeks!
  • Martha R. May 24, 2015
    House Cleaning (One Time)
    Verified Review
    A last minute job, Rachel came with her helper and cleaned up our very dirty first floor, there was so much pet hair, and when she left, it was sparkling! Very easy to work with, and did a great job. Will definitely hire her again.
  • Michele E. May 22, 2015
    House Cleaning (One Time)
    Verified Review
    Wonderful job!! I was so pleased with Rachel's high quality work! Fully met our high expectations. Thank you!!
  • John W. May 8, 2015
    House Cleaning (One Time)
    Verified Review
    Excellent work. Very knowledgeable and contentious. Right on time. Will definitely use again.
  • T. M. Apr 8, 2015
    Rachael did a wonderful job cleaning and organizing our home. Rachael clearly communicated what she was able to do in the time she had, so there were no surprises. We would definitely recommend Rachael for any of your cleaning needs.
  • James K. Jan 14, 2015
    House Cleaning (One Time)
    Verified Review
    She cleaned my house. It was very well done.
  • Bea T. Jun 10, 2014
    House Cleaning (One Time)
    Verified Review
  • Dana B. Apr 1, 2014
    House Cleaning (One Time)
    Verified Review
    Cleaned upstairs bedroom, vanity, bathroom, closets, woodwork, light fixtures. So far, a wonderful experience; very thorough and knowledgeable about what needed to be done. Will have her back for further cleaning in a week.
  • Susan T. Mar 29, 2014
    House Cleaning (One Time)
    Verified Review
    Rachael came in and did an excellent job! She exceeded my expectations, and I don't state that lightly. Her attention to detail was beyond measure, and like I said, "exceeded" anything I expected. I figured, "surface cleaning", like I do, only better. Oh no..she went way beyond that. Light switches, doors, and baseboards looked like I had them painted by the time she was finished. I highly recommend her to anyone wanting quality cleaning done in their house. OH...I forgot to mention how fresh and clean the house smelled when she was done.
  • Melissa G. Mar 21, 2014
    House Cleaning (One Time)
    Verified Review
    This was my first experience having my home cleaned by another person. We had 3 hours of work done and the house looks better than when we moved in! All night I kept notcing the "little details" that would jump out at me. And the work fit in our budget, too. Arriving home after work, the house sparkled and smelled so wonderful, and most of all having this kind of help allows me to spend more time with my family on the weekends, which is priceless.
  • Scott H. Jun 14, 2013
    Verified Review
    Recommend highly rachael was on time, cleaning was exceptional and she was extremely professional
  • Julie G. Feb 12, 2013
    House Cleaning (One Time)
    Verified Review
    Great to work with, and would definitely recommend! Extremely thorough -- and they did a great job. They even pay attention to the little details: smudges on cabinets, etc that could easily be overlooked.
  • Brandon K. Dec 28, 2012
    House Cleaning (One Time)
    Verified Review
    Rachael was great. She was quick with the quote, the quote was within 15 dollars of the final total. She left the home cleaner than when we moved in which was awesome. She was prompt, had great communication and even let us know we left an un-deposited check there when we moved. Thanks Rachael!!!!
  • Theresa M. Nov 29, 2012
    House Cleaning (One Time)
    Verified Review
    Theresa Molina 5 Stars!!! We would like to thank you for all the hard work you put into cleaning our home. We love the products you use. Our house was beautifully cleaned and we are looking forward to your next visit. Thank you, thank you, thank you. We would highly recommend your services. Best wishes, Theresa
  • Stacey D. Nov 4, 2012
    House Cleaning (One Time)
    Verified Review
  • Flavia D. Oct 6, 2012
    House Cleaning (One Time)
    Verified Review
    Rachel is a nice gal with a friendly smile and works hard, what else do you want to hear? She and her associate left my house immaculate with a fresh smell of simply clean. I love walking through the house not having to worry about that type of house work to deal with on top of all the other work that takes place: a full time job, husband, kids, homework, meal preparation, laundry, mail, etc. I was very pleased with the quality of her work and work ethics; they worked hard during the whole time and even left my son’s bedroom furniture looking like brand new. I appreciate her diligence and feel we have a flourishing long lasting relationship. Hope she becomes very successful with her company and you trust her a chance to show the quality of her work and selection of her helpers.
  • Shannon W. Sep 3, 2012
    House Cleaning (One Time)
    Verified Review
    Rachael and her team did a fantastic job. It took a little longer than they thought but it was well worth it. I am so happy with how everything turned out and I will definately have them come back.
  • Joanna C. Jun 16, 2012
    House Cleaning (One Time)
    Verified Review
    Great experience with a cleaning service today!!! Rachel, the owner, made my home feel clean and look magical. She pays attention to the small details. Since I have my home up for sell she even helped with some suggestions and changes that made such a huge difference. I definitely will be using her service again very soon. Joanna
  • Tanya P. Jun 3, 2012
    Verified Review
    Thank you for your prompt arrival and hard work!
  • Vicki V. May 28, 2012
    House Cleaning (One Time)
    Verified Review
    Home Maid Cleaning did an excellent job cleaning our home. It had been over a month since it had been cleaned (due to previous cleaners failing to show up), so it really needed it. Home Maid Cleaning did the initial clean without charging me an exorbitant fee for the first-time clean, as many companies do, and they were extremely thorough and detailed. Rachael, the owner, is very pleasant and easy to deal with. I am very happy to have found them.
    Home M. Jun 8, 2012

    Very pleasant family! Absolutely one of the friendliest and kindest clients I have ever met. They respected our need to take our time and do the job right. Love the adorable animals, too:) So happy you are a repeat client now!

  • Janis D. Mar 28, 2012
    I have used Home Maid Cleaning on three occasions. I have been more than pleased with their work. They do an excellent job of cleaning. They are very thorough, trusthworthy, diligent and friendly. I can ask them to do anything. In fact, I had three pans in my kitchen sink, and without hesitation, when asked, they were more than willing to wash them for me. They even steam cleaned my hardwood stairs. I highly recommend using this company for your cleaning needs.
  • Jason Z. Mar 28, 2012
    Rachael & her team do a fantastic job. The initial deep-clean of the house was a huge surprise. They move stuff, clean around stuff, take an extra couple minutes to do a 100% job. It's really impressive to see everything that gets done in the time spent at your home. Plus Rachael is flexible w/scheduling and uses email/text to remind you of services, which is hugely helpful for a business traveler with a moving-target calendar.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Residential Cleaning Fees: Cost per Hour: $45 Flat rates are available. Please call or email for an estimate. Information we need: Approximate square footage of your home. Number of bedrooms. Number of full baths. Number of half baths. Number of floors. % of Carpet, Hardwood, Linoleum ( Approximate is great) Area of town you reside.. Special requests? Is there a specific time or day you require? Do you need an initial deep cleaning?
What types of customers have you worked with?
Home Maid Cleaning does a variety of jobs from routine residential cleanings that are weekly, bi-weekly and monthly to deep cleanings, spring cleanings, total organization and de-clutter of homes, rental move-outs, maintaining homes during walk throughs (pre-sale), complete cleaning of homes before moving in and after moving out. Commercial cleaning includes the maintenance of show homes, general office cleaning and the maintenance of office buildings.
What advice would you give a customer looking to hire a provider in your area of work?
Background checks! They are essential when having strangers in your home for long periods of time. Especially since they will be dealing with every aspect of your home.