Hands N Paws
Responds within a day
Maintain 6 feet of distance from customers
Wear masks during the job
Disinfect surfaces touched during the job
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Read reviews that mention:
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on our four different services: - Dog Walking - Pet Sitting - Cat Sitting - Puppy Care Within these four services, we offer Quick, Standard & Long service types. Please refer to our website at myhandsnpaws.com to see descriptions and pricing details.
- What is your typical process for working with a new customer?
We realize you're a busy bee and your to-do list is a long one, so we've worked to make our client onboarding process EASY PEEZY! Clients can get started by clicking any of the "Get Started" or "Book Now" CTA buttons on our website. Then, they'll be taken to our software, Precise Petcare, where clients can create a new account, complete all the required fields, and book their *FREE* Meet N Greet with us!
- What education and/or training do you have that relates to your work?
We have a pretty extensive training process in place for our employees. Upon hiring, we perform a 4-day long field training that ends with a final assessment. Our team members are required to complete checklists for the work they perform, so that there's consistency across the board with our deliverables. Each month, we do check-in calls for refreshers and to work out any kinks or answer questions our employees might have within their fieldwork. Each quarter, we hold in-person meetings and trainings in which we invest in learning about topics that grow our knowledge-base and capabilities as pet care providers. Examples include: Pet First Aid & CPR, keeping up with modern pet care trends, etc. We work to empower our employees to be the BEST and most relevant pet care experts around!