FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We first start with an initial consultation to give the customer an opportunity to meet us get to know the company and who we are during that initial consultation we offer a free no obligation quote.
- What is your typical process for working with a new customer?
If the customer decides to move forward with us we schedule an appointment with our installation manager who will take 2nd round measurements which we use to order material, he will also put you on the schedule for installation. Once we receive your product we schedule the installation appointment, once installation is complete we schedule the final appointment to guarantee customer satisfaction after every job completion.
- What education and/or training do you have that relates to your work?
We have received extensive training on our Owens Corning Roofing System and have been licensed and insured as required by state and local laws.