FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Not really, i charge an hourly rate for most things. This includes travel cost, labor, diagnostic and education. When i build a pc the fee is 16% the cost of parts. So if a computer costs 1000$ in parts then the fee would be 160$ so your total would be 1160$ for a new custom computer.
- What is your typical process for working with a new customer?
Easy, ID the issues and provide options for a solution. I work with their budget to help get them up and running asap.
- What education and/or training do you have that relates to your work?
I'm working every day either building or in schools. It keeps me up to date naturally but I also read forums and blogs because honestly that is where all the fresh info loves.