Robert was fantastic. We'd hire him again in a heartbeat, in fact we kind of did for another lingering plumbing issue he plans to return for.
He was polite, professional, thorough and efficient - everything you could ask for in a contractor you invite into your home.
Not sure if this is his MO or not, but he was at our house performing the services I requested the next day. He called to say he was on his way as a courtesy and someone after having met him for 5 minutes felt comfortable enough to leave home alone while I had to run a few errands.
Great guy, great plumber. Ecstatic that we found him, and will use him again if needed and refer him to others looking for a plumber as well without hesitation.