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Pat came out and cleaned my gutters and downspouts. He found the roof was missing some shingles and fixed it at no additional charge. I was very satisfied and will use him in the future.
Jon fixed the gutters very professionally.
Brandon promptly returned my call, discussed work needed done and scheduled the job on the first call. He showed up on time, cleaned gutters and installed gutter guards. Brandon was polite, professional and worked efficiently. While there, I asked Brandon about additional projects. I definitely would hire Brandon for additional projects and recommend him. R Westerville
George was able to look at the project and leave a quote in the mailbox. He followed up with a call to schedule a meeting time and was actually able to install the gutters at that time. He was friendly and professional. He installed the gutters and gutter guards and cleaned up as if no one had been working. I highly recommend his worked based on communication and cost. Very fair.
Excellent experience working w Ryan. Did an excellent job cleaning gutters. Offered professional advice on other items.
The contractor came out in a timely way & completed the work we asked him to do. He also was able to clean out the gutters for an additional fee.
He cleaned all the gutters and flushed them. He also blew all the debris off the roof. Great job in the clean up phase. I will hire Craig to do the same job next Spring. Would recommend him.
Shawn was punctual and did a great job! He arrived early, which is great as I work nights and sleep during the day. His price for cleaning my gutters was very reasonable and he handled the bed assembly very quickly. He was clean, careful, and courteous. I had him quote me a couple of other small projects, and will most likely have him back.
I am very happy River Valley Resteration. The whole process from the quote to finishing the job was second to none. I had new gutters and a roof repair. Very professional and clean. I would recommend them to everybody.
I had seamless gutters installed within 7 days of accepting quote. The workers were very friendly, efficient and professional. They cleaned up after job was complete. Now I just have to wait for the rain ! Thanks Donna
My gutters look great and work very well. They were easy to work with and understood what we wanted. As first time home owners- their honesty was really appreciated!!
Tim (owner) came out and gave us quotes on 2 separate occasions about a year apart for a roof replacement and for gutters/gutter guards/soffit/fascia replacement. 1st experience: Tim agreed to come out and give us a quote. I stated that someone would be at the house. My wife met Tim, who stated, “Oh, your husband isn’t here? How am I supposed to give you a quote and discuss the job when he’s not here?” The quote was not accepted (more on this later). 2nd experience: Tim sent me a request on Thumbtack to come out and give me a quote. I did not remember that he had been out previously to give us a quote on the roof. Upon arriving to our house, the first thing that he said was that he had been to our house before and if he had known, he wouldn’t have had to come out to measure for gutters. He stated this fact a few times throughout the conversation, which I responded with an apology each time as I truly did feel bad that he had to drive out to our house since he wouldn’t have had to if he had known he had been here before. Tim also stated that I had never responded to his quote from the roofing job. I apologized for this as well and stated that I did not remember receiving a quote. I acknowledged and apologized for not getting back to him as the quote must have been buried in my email. We discussed the job, and I stated that we wanted to change the color of the soffit and fascia to white. Tim asked immediately if we were sure that we wanted that color as it wouldn’t look good on the house. I stated that yes, we had decided on white because we were eventually going to replace the siding on the house. Tim then said, “Are you sure? It’s going to stick out like a sore thumb if you do white.” I stated again, that yes, white is the color we wanted. After talking about the job for a few more minutes, Tim asked that if he gave me a ballpark offer would we be willing to shake on it and agree to have him do the job, then he could come back with a more detailed quote. I informed him that I was looking at other contractors for the job and would be getting quotes from them for the next few weeks. I asked him to send me a quote and I’d get back to him in the next few weeks and let him know if we’d be accepting his offer or not. He then stated, “Well I would hope you’d give me the business since I’ve been out here twice already.” I gave him my contact information and he left. Please keep in mind that for the entire interaction, Tim’s attitude was not pleasant and it really felt like he was trying to guilt me by bringing up the fact that he had been to my house twice and tried to make me feel bad. Later that evening, he messaged me asking for my last name and email address which I had previously provided. He messaged me again the next day telling me he had emailed me the quote and asked if I had received it. I had not. I verified the email address with him, again, and he said that he had the email wrong and had resent the quote. I reviewed the quote and noticed it did not have the gutter guards that we had previously discussed on the quote, so I messaged Tim and asked for a revised quote. The quote came in at about $1,200 above competing quotes from other businesses. That was about 2 weeks ago. Today, I received a call and voicemail from Tim asking if I had any thoughts on the quote and if we could move forward with the job. As I was still evaluating contractors and getting quotes from additional businesses, I had not had the chance to discuss with Tim as I did not have all the quotes in to compare prices, so that’s why I had not contacted him. I also had stated when we first met that it would be a few weeks before I would have an answer. Since I was at work, I texted Tim back the following message (I have also attached a screenshot for proof) Me: Hey Tim, this is Trevor. Sorry I missed your call I am at work currently. Also apologize for not getting back to you but I’ve had contractors giving me quotes up til this week. Unfortunately, we have decided to go with someone else as they were $1200 below your quote. Thank you for your time. Tim: Lol. I see Please don’t call me again for quotes. Good luck to you! I then wrote out a reply and sent it, but upon sending the text I realized that Tim had blocked my phone number as the text did not go through. Due to this, I have decided to put my response to the business owner in this review. My response to the business owner: “And that kind of attitude is part of why you didn’t get my business. Just because you didn't get my business doesn't give you a right to be rude. Maybe price your quotes competitively and not be rude and have an attitude when you come out to give quotes (comment multiple times about how you've already been out to give a quote and try and make me feel bad, comment on how bad of a color choice we were making, comment on how we should give you your business since you've been out twice, etc). Also, maybe remember next time and don't submit a bid on Thumbtack if you don't want to come give me a quote. Also, here are a couple more "pro tips" for you since you don't seem to know how to relate with customers and get their business: 1. Don't bug people for an answer on a quote when they clearly state they'll get back to you in a few weeks due to the fact they are having multiple people look at a job 2. Get information right the first time, it shows attention to detail. Don't misspell customer names (name was misspelled on quote), forget to put information on a quote, forget the email address, etc. Maybe if you kept accurate records, you would’ve remembered that you’d been out to give a quote. It’s not the customers responsibility to remember the multiple contractors that have given quotes. 3. Be respectful to your customers. Don't make comments saying things like "oh your husband isn't here? How am I supposed to give you a quote when he's not here to discuss the job" (referring to your comments made to my wife when you gave us the quote for our roof.) 4. Don't intentionally try and make people feel bad and act entitled to business because you had to go out of your way for a customer (see reference to comments on the trip you made above) 5. Don’t comment on customer choices in a negative way unless they ask you for advice on the subject 6. Know your market. If you want to be competitive, then give quotes that are such. Giving a $1k+ offer above other quotes usually signifies to a customer that there’s no use in negotiating if you’re coming in that high. 7. Constantly work to improve your relationship with customers after the fact. I did some research a few weeks ago on BBB and saw the one ongoing issue you have with a customer and you’re fighting pretty hard against what the customer is saying instead of taking full responsibility for a job that you were contracted to do. Owning up to something, even if it's not your fault, would look so much better to prospective customers. Just some thoughts that come to mind, but what do I know. Good luck with your business, you’ll need it.” --End Response-- I can not speak to Tim’s workmanship, and I will not attempt to, there are other reviews for that. I personally did not have a pleasant experience with him and I wanted to put all of the details out there. I would highly recommend looking elsewhere for someone who is professional and deals with customers the right way.
Brad and Ethan were punctual, friendly and professional. They got the work done quickly and the price seemed quite reasonable. I can’t comment on the actual quality of work because I wasn’t up on the roof with them. But if the gutters are clean and the leaks are fixed I’m pleased. I guess I will know for sure the next time it rains! My impression at this point is that I would definitely hire ProWorx again.
I am beyond ECSTATIC! Noah with KNOC Construction responded to my Thumbtack request SUPER fast with a quote. I was originally going to just hire them to clean my gutters, but ended up hiring them on the spot to do about 5-6 additional jobs. Noah and Aaron were extremely polite, punctual and very knowledgeable. In addition to cleaning our gutters, they also mowed our lawn, edged up, put down mulch, trimmed and shaped up our box woods, repaired our back porch steps/railing and trimmed up a couple trees. The finished product was absolutely gorgeous! I can't remember the last time our yard has looked this nice. PLUS, we also have Noah and Aaron coming back to do some additional work for us later this week. They are very reasonably priced. We highly recommend KNOC Construction!!
Great working with Tom. Easy to set up and did a great job clearing our gutters that were clogged with debris.
I recently bought a house that had a partial privacy fence, a partial picket fence and a partial chain link fence. I wanted to complete the privacy fence around the whole back yard. I also had a section of the rear overhang of the rear fascia and gutter on the house that had come loose and needed to be repaired and re-hung. I wanted this work to be done as soon as possible. I was very happy to find out that Brian and his company could do all this work in the middle of winter. Brian and his crew were out very soon and finished all the work in one day. They cleaned everything up and the work is beautiful. I am very pleased. I like the fact that this is a family business, and Brian was present during the whole time. I am also having Brian and his crew come back in the spring for painting and power washing. I have found a great contractor and will use them for other future jobs as well I am sure.
Exelent Bussines man who does outstending work!
J&P Restoration did an outstanding job on our house. They replace the whole roof from the wood to the beams that were rotted from years of wear and tear from mother nature. They replaced the siding along with the gutters which made a drastic transformation on my property. They were on time and very efficient with the work and I would recommend them to anyone that needs roofing or siding work done. Very satisfied and will use them again on my other properties.
Lifetime quality roofing and storm restoration assisted me through the entire process. My siding and gutters were replaced in a timely manner. Everything looks great! Kept their word and kept me up to speed on how things would go.
Mike was prompt and exceptionally personable. It's hard to find good people and Mike is definitely one of the great ones out there. If you need more the gutter cleaning, he offers a wide variety of services and referrals. Thanks again Mike!
New To Thumbtack
We offer Seamless Gutters with Hidden Hangers, Gutter Cleaning Roof Cleaning ,We offer Roof Repair (all types) Also Siding Repair and piwer washing, We are Experienced. 20 +yrs. We Go Above and Beyond To satisfy our customer's, We are Honest and We give our Customers Factory Dircect prices no middle man We Will give you Quality work at Afforable Prices Free Estimates