FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I generally charge $25.00 an hour, but deep cleans are usually charged based on hourly time and $5 a room.
- What is your typical process for working with a new customer?
After talking on the phone and discussing the job, I like to schedule a in home estimate. Unless the customer wants a certain amount of hours. In the estimate we go room to room discussing each rooms needs. After doing a walk-through I like to go over some paperwork of mine. Any deals I am having, any questions you might have, what to expect from your cleaner, recommendation letters, etc. If the customer is still happy with everything we then schedule a day for me to come out and clean.
- What education and/or training do you have that relates to your work?
I have worked for a cleaning company for several years. I have trained new employees as well. After some time I started branching out on my own.