I've known Courtney almost all her life because her mother worked for me at a child care center for almost 20 years. After retiring, her mother began cleaning my home. She continued doing that for about 10 years, and when she needed time off, she taught Courtney to fill in for her. After her mom moved to another city, Courtney began coming to my home on a regular basis. She is reliable and trustworthy. She is respectful of my home and furnishings. She makes sure things are cleaned on a regular basis, whether it's bi-weekly or monthly. She is willing to help me do extra things - like reach some outside windows that my arms are too short to clean. I would recommend her to anyone who wants or needs to be free of cleaning to pursue their other interests. She's a keeper !