Rick was extremely prompt, professional, empathetic and supportive. He went above and beyond to accommodate my family's sensitive circumstances. Our assigned personal security guard (Don) was also extremely professional, empathetic and willing to quickly adapt to our circumstances. It was immediately apparent that he was very experienced, proficient and capable. We all had open, honest, confidential conversations prior, during and after the situation. Our family feels everything went smoothly thanks to their guidance, presence and discreet interventions. We will call upon them again if needed in the future. We feel confident in recommending them to our family and friends.