Burns IT Support

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Introduction: I am a skilled computer and networking technician. 15+ years doing this professionally. A+, N+ & Sec + certified.

Overview

Hired 15 times

Background checked

1 employee

21 years in business

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, and Venmo.

Featured Projects

1 photo

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

14 reviews

5

93%

4

7%

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0%

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Read reviews that mention:

LON B.

Nov 19, 2021

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Hired on Thumbtack

BurnsIT was a gift from the Gods in fixing my desktop pc and correcting the problem with my wireless printer. Matt is very friendly, like someone you've known for a while. If you need someone to fix your computer problems, I can't recommend Matt any higher !!!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Barbara W.

Nov 5, 2021

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Hired on Thumbtack

He did a great job! I appreciated his punctuality and professional manner. I would definitely call him for any computer related issues.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Tony G.

Aug 6, 2021

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Hired on Thumbtack

Matt came right over on short notice and finished the repair in minutes for a reasonable fee. He has also done clean up and OS work on our computers with excellent results.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Glenn V.

Aug 9, 2020

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Hired on Thumbtack

The IT specialist arrived on time and set forth to work. There were several things wrong with my computer. He answered all my questions and my PC is running like new. I highly recommend this computer specialist. (PS: He's inexpensive too)

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Rebecca O.

Aug 21, 2019

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Hired on Thumbtack

Matt responded quickly and had my computer the same day. He fixed the issue in less than 48 hours, and provided me the details of what he discovered, his recommendations, and a price estimate as he was working on it. I will definitely be using his services in the future!! HIGHLY recommend for all of your IT issues!!

Details: PC • Desktop • Computer not turning on • At the pro’s location

Computer Repair

Credentials

Background Check

Matthew Burns

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I am very negotiable. I will be beat Geek Squad and other corporate pricing, any day.
What is your typical process for working with a new customer?
Introductions, history, issue they are having, potential resolution, pricing, investigation into issue, follow up with customer, fix issue or offer solution options, complete the fix.
What education and/or training do you have that relates to your work?
6 years in the Army serving as an IT admin for all of CAARNG. CompTia A+, N+ and Security +.