Fabulous Floors of Cincinnati & Dayton
About this pro
They were fast and courteous. I thought I was receiving two coats of poly - however the team only put down one. Otherwise it looks great.May 15, 2017Verified
I was initially pleased with Fabulous Floors, but I was soon disappointed. I had told the owner of the company to have his crew remove the white tracks of my brand new closet doors. I came back a few days later and noticed all the tracks were scratched and one screw was even broken off. I also noticed a few areas of the floors that were up to par with my expectations. The manager came back one day to fix the blemished on the floors, but it's been way over a week now and I still haven't received a resolution for my damaged closet door tracks. I wouldn't recommend this company based on my experience.Sep 10, 2015VerifiedDavid C.'s reply
Sorry to hear of your disappointment this way. I have left you numerous voice mails and texts to resolve this issue. I even discussed compensating you for the damaged tracks but you have not responded since. Call me and I am sure we can resolve this issue.
Photos and Videos
- What types of customers have you worked with?The most common jobs we do for our customers is to revitalize the look and feel of their floors. Many of the floors are in good shape and just need to get the shine back. Others are in more need of additional work to make the floors a reflection of their owners. Whatever the condition of your floors, we will help you make the decision that best fits your needs.
- What advice would you give a customer looking to hire a provider in your area of work?This business is customer based so make sure the person you are going to work with customer service oriented. Did he return phone calls promtly, did he show up when he said he would to provide a quote if necessary, etc. If the person no-shows on a bid what will he be like to work with on the actual job.