FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a month to month contract for weekly, bi-monthly, and monthly in ground pool cleaning service. We give a discount to our weekly customers that purchase their chemicals through Pool Envy. In addition, for each customer referral, we give a $100 credit towards future services if the referral books with us!
- What is your typical process for working with a new customer?
We start with general information on the pool size, age, current condition, and schedule a consult with our service manager to ensure proper start up of weekly cleaning service.
- What education and/or training do you have that relates to your work?
Our pool service staff have been fully trained and been in the pool service industry since 2016.