Q. What advice do you have for a customer looking to hire a provider like you?
A. Get several estimates and check references. There are many companies to choose from, but only a handful of them will provide the quality of workmanship and customer service that makes the whole project come together. Our number 1 goal is to make every customer A HAPPY CUSTOMER.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. There is a great variety of colors, finishes, and installation techniques. We can help you decide what will look best, and work best in your home. We will show you what options affect the cost so you can make good judgments based upon your budget. We will explain the whole process from start to finish. We always strive to complete your project as fast as possible while keeping our standards of professionalism and quality.
Q. What questions should a consumer ask to hire the right service professional?
A. Check the contractor’s REFERENCES.
The best way to tell how a company performs, and to be sure the work they do meets your standard of excellence, is to talk to current customers. If possible, you should personally examine some of the company’s completed projects.
Q. What important information should buyers have thought through before seeking you out?
A. Have a general plan of what you want to do. Research comparable projects on the internet, and ask questions of people that have had similar work done. This way you can discover additional questions to ask when you’re shopping around.
What is your budget? Even though you might have a general idea of what your project should cost, consider the following items.
Why does a company’s services cost more, or less, than another company’s services?
Check each company’s references. You will gain peace of mind in addition to verifying the quality of work and customer service provided. Ask for current references as well as past ones.
Don’t make decisions based upon price alone. There are many choices available; cheaper is not always better. When you are making a large investment you must make sure that the quality of the materials, the installation technique, and the customer service provided fit your needs and desires. Many times you will pay a little more and receive better quality and service; whereas, paying less sometimes means a lesser quality job, cheaper materials, and customer service that fails to meet your needs.
Q. Why does your work stand out from others who do what you do?
A. We take pride in the quality of our finished products as well as the service we render, both before and after the sale. Our customers are our most important asset; without happy customers we could not continue to exist.
We take pride in every step, from the initial estimate through installation and customer approval. We ensure that every question you ask is answered to your satisfaction. We use only top quality, first choice, products. We have found over the years that second grade products are more difficult to install, do not last as long, and cost more in the long run. We guide you through every step, ensuring that you have made the right choices.
Q. What do you like most about your job?
A. We get to meet new people every day! We enjoy seeing the reaction on people’s faces once we have completed their project.
Q. What questions do customers most commonly ask you? What's your answer?
A. Customers want to know how much it will cost.
In this day and age, it's important to be price conscious. However, it is true that, “you get exactly what you pay for.” That's why we price our products and services as we do; to ensure that you get the quality and service you deserve.