Metro Housekeeping

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Introduction: Please only serious inquiries. With every new inquiry, we are charged anywhere between $17-$65 by thumbtack. Please contact Metro Housekeeping and Organizing. We provide quality care tailored to your families' individual needs while offering all the same quality services no matter the size of your home! As a small business, you will always be able to reach Monica directly for all your scheduling, booking and customer service needs. Our goal is to take the burden and stress of household chores off your shoulders. We know how important it is to spend time enjoying your family without worrying about chores.

Overview

Hired 26 times

Background checked

4 employees

8 years in business

Payment methods

Pay on Thumbtack

This pro accepts payments via Credit card and Square cash app.

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2022

Featured Projects

24 photos

Specialties

Extra services

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Pets

Cleaning type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

26 reviews

5

84%

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0%

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4%

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4%

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8%

Read reviews that mention:

Kate G.

Apr 18, 2022

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Hired on Thumbtack

From the beginning they were very responsive and easy to talk to about our needs. We had a good bit that needed done and did the basic plus cleaning option. She did tell me that based on what I told her some thing might not get done (we have 9 people and two cats so there was a lot to deal with). They were delayed but made up for it by sending someone else out to work. It’s true - a couple things didn’t get done but frankly I’m impressed with all they DID get done. They worked hard and my house smells clean haha! Yay! I definitely recommended them.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Fridge cleaning • Window cleaning (interior) • Oven cleaning • Pets in home • Just once

House Cleaning

Jill g.

Oct 23, 2021

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Hired on Thumbtack

They cleaned my houses after I moved out. I was very impressed at how well they cleaned in a short amount of time. I will definitely use them in the future.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Every 2 weeks

House Cleaning

Yahaidee C.

May 1, 2022

The cleaners left my house clean and had a strong work ethic, they were respectful and helpful to my cleaning requests and I will be hiring them again!

Natalie K.

Jan 30, 2022

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Hired on Thumbtack

I really appreciate Metro Housekeeping! They were very professional, punctual and accommodating. They scheduled me quickly and did an amazing job helping me clean my space!

Details: 1 bedroom • 1 bathroom • Deep cleaning • Window cleaning (interior) • No pets in home • Every 2 weeks

House Cleaning

Joi-Lee B.

Jan 26, 2022

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Hired on Thumbtack

Very responsive and flexible in scheduling. Had not had cleaned in over 5 months - so they definitely had a challenge. Did a great job and will be scheduling again with them. 🥇

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Just once

House Cleaning

Credentials

Background Check

Monica Buchanan

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is a flat rate and all inclusive. I encourage all of our families to sign up for recurring services which will allow you a 25% discount. This also confirms your slot on our schedule so that you never miss a cleaning!
What is your typical process for working with a new customer?
I have a list of consultation questions that helps me quickly create a profile for my new clients as well as check my availability for their area. This is the easiest way to get a new client set up for the first cleaning!
What education and/or training do you have that relates to your work?
I personally have completed a course in organizing.