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Hired 10 times
10 years in business
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Plumbing Drain Repair
Excellent customer service!! The plumber was on time and very professional. I also asked him to tak a look at the rest of the plumbing while he was there for my running toilet. He discovered I had a water heater leak that I would have never found because i never look in there. It was leaking into the crack in my foundation. He answered all of my questions and explained what the problem was and what needed to be done to fix it. He took the time to replace that as well so I would not have to take of work again. The job was complete when he said it would be and he cleaned up before he left!Jul 9, 2017Verified
Water Heater Repair or Maintenance
Josh quickly responded and told us our water heater was under warranty. Got it replaced for a good value.Feb 13, 2020Verified
They were great and got the task and leak fixed ahead of timeFeb 10, 2020Verified
Went well. Josh was very responsive and very helpful.Aug 2, 2017Verified
Plumbing Pipe Repair
Josh was very good at analyzing the problem. Others had given me a much more expensive option that required destruction of my kitchen but Josh had a less intrusive solution and it WORKED! Thanks Josh and John! MaryJul 7, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Service calls are a set base price. Everything else depends one time and parts needed for the job. If I estimate the job to be over 2 hours a written bid will be provided.
- What is your typical process for working with a new customer?When coming out for an estimate I will introduce myself and explain the steps for completing their project and the steps I will take to make sure it is complete to their 100% satisfaction.
- What education and/or training do you have that relates to your work?I have been in the plumbing industry for over 20 years.