FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We compare pricing and options based on what you ask for and in comparing resorts, rooms and venues we offer what you are dreaming of, the best value and recommend other ideas you might appreciate. Costs and fees fluctuate depending on the services you desire and group special needs. In many cases the resorts and partners we choose cover most of the costs.
- What is your typical process for working with a new customer?
Upon receiving your travel inquiry if by email, we review the information, check referrals and request an interview to meet. During that call, we discuss and gain knowledge determining your travel and event needs. Questions help identify your travel requirements, dreams, budget, guest needs and any challenges. Your past travel, what you liked, what you didn't like and what you want more of help us understand and narrow down destination, resorts and experiences you want. If together we agree to a commitment of travel and wedding planning, we present our On Boarding Packet which covers principals on communications, time lines, payment options and more. * Our skills, travel planning culture and experience are profiled in The Official 2015-2016 Destination Wedding and Honeymoon Directory. Our experience is first-hand and we're vested in your special event and travel. This is a career, a way of life, you're worth it!
- What education and/or training do you have that relates to your work?
Specialist and Certifications: Cancun (CTI), Magic of Mexico Specialist, Certified Sandals Specialist (CSS), Palace Resorts Pro and Wedding Certified, Aruba (ACE), Barbados Elite Certified, MATAI Fiji Certified, Nevis Romance Travel Specialist, Jamaica Travel Specialist, Belize Certified, Dominica Specialist, US Virgin Islands Specialist, Dominican Republic Specialist, Turks & Caicos Specialist, Hawaii Specialist, Costa Rica Certified Specialist, Destination Wedding and Honeymoon Specialist (DWHSA), Iberostar Star Weddings, Florida Travel Specialist, Gay Wedding Institute Certified and more,