2. Caseware Computer Systems, LLC
- 14 years in business
- 8 hires on Thumbtack
- Serves Corvallis, OR
"This is the first time I've ever needed any kind of repair done on my laptop, and I am so glad that Thumbtack referred me to Casey. His responses to me were very thorough, and his work was timely (the actual repair of my computer took one hour, which was exactly how long he told me it would take if he didn't need to order extra parts). While he had my computer, he updated me as soon as he found out what was wrong and what would probably need to be done, and when I picked up my computer, he explained exactly what he had done. He was also very accommodating, and professional but kind in our correspondence and meetings. Excellent communication. AND his rate is WAY lower than I thought I would end up paying when I first started looking for a computer tech. Overall, just a very good experience. I would highly recommend Casey to anyone having computer problems in the Eugene area and will be calling him again if I have any more problems in the future.
My only recommendation would be to notify customers if you're going to be out of contact for a period of time after you've sent them a quote and started corresponding. Otherwise, like I said, a very good experience and I am very grateful for the work he did."