Atwoods Heating and Cooling
About this pro
8 years in business
1 hire on Thumbtack
Prompt, reliable, reasonably priced... trustworthy.Apr 11, 2018
Atwoods have been doing the Heating and A/C work at our rental properties for the past two years. There service is very reliable, quick and well priced - And they are great with follow ups. I would highly recommend them for anyones heating and cooling needs.Nov 1, 2010
I recently purchased a home in Eagle that was 90% completed. I hired Rich Atwood and his company to come in and complete what was needed to get a final mechanical inspection. This included furnaces, hot water tanks, chimney enhances, fireplaces and other miscellaneous projects. During his work on this home, market value of over $2,000,000, he and his employees have been an absolute joy to work with. At all points in the project he has been fair in his pricing and most importantly, excellent in his knowledge and ability to get the job done. This was not an easy project, as he had to pick up where the builder had left off. I would recommend Rich Atwood highly to anyone looking for an honest quote and tremendous dependability and work ethic. He has been working in the Valley for many years and I am sure his company will be around for many more to come.Jan 21, 2011
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes we do, it is simple, $45.00 puts a service tech at your door, you get the first hour of service labor for FREE.....($85.00 value), and we always give parts at cost, which means wholesale price plus sales tax. After the first hour, then the standard service rates apply. Our retro and new install rates are at $75.00 per hour, and we have a standard truck stock fee of $50.00 for any items we use off the truck, like torch gasses, nitrogen, welding supplies, screws, tapes and sealants, etc.
- What is your typical process for working with a new customer?We always make sure that the customer is aware of their filter location, size, and change intervals, and try to give them a basic understanding of how the equipment should function when maintained properly.
- What education and/or training do you have that relates to your work?I was a heavy wheeled vehicle mechanic in the idaho army national guard for 3 years, and been in the hvac trade since before trade schools were even thought of around the boise area, so most all of my training is strictly field experience, which is the best kind of experience as I have dealt with issues that books can't teach you about. Over 20 years in the hvac trade, and over 5 years owning my own hvac company.