PC-Triage

Portland, OR

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About this pro

How does your business stand out?

I truly care that your computer works, and works well. The fact you need a computer for work, home, play, relaxation and communication is important to me. I will in all cases strive to complete your computer in a timely and least expensive manner as possible. I pickup and deliver your computer at NO extra charge because I believe in service.

What do you enjoy about the work you do?

People, places and things. People; the people are what the whole thing is about everything starts and ends there. I know computers are a pain in the butt and far from being user friendly, in fact I find the term just silly, I have other adjectives however; silly will have to do. People are what use computers, people are what need computers, people are what need help with computers, I would say people are the most important part of any endeavor, without them you could truly ask the question, who cares”? Places; I am very lucky to go to many locations that I may never be able to go if it were not for my profession, some are dark and lonely while others are exciting and interesting but no matter, always a treat. Things; I am very satisfied taking things that do not function or are having issues and correcting the problem. I often liken it to a Chess match, I will win, because I believe I will win, and because after all a computer is just a thing.
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Location

Portland, OR 97217

Background check

Complete

Years in business

9

Number of employees

1

Times hired on Thumbtack

441

Reviews

319 Reviews
  • Kathryn C. Aug 18, 2017
    Computer Repair
    Verified Review
    Ron is awesome!!!!
  • Thumbtack Customer Aug 14, 2017
    Great guy to work with!
  • Dennis B. Aug 10, 2017
    Computer Repair
    Verified Review
    .Ron did a great job in transferring data from old PC to new PC. I will recommend him to all my friends.
  • Rebecca C. Aug 10, 2017
    Computer Repair
    Verified Review
    Ron came to my home, took my computer, cleared it from a ransom ware attack, and returned it the same day. He reconfigured my desktop to make it easier for me to use. And for all that he charged much less than any other repair service I have used in the past. I could not recommend him more highly. I am sure you will be as delighted as I am.
  • Aadithya S. Aug 3, 2017
    Computer Repair
    Verified Review Updated
    My laptop was not functioning after a fall. I initially took it to a different company who provided me with an odd explanation as to why it wasn't functioning; after their examination, the screws for the exterior cover of the hard drive were also missing. On the other hand, Ron was able to correctly diagnose the exact issue (hard drive problem, not the device itself) over the phone, and also fix my laptop with a new solid state drive and new OS for a very reasonable price within a day's time. I highly recommend PC-Triage.
  • Verified Review Original
    My laptop was not functioning after a fall. I initially took it to a different company who provided me with an odd explanation as to why it wasn't functioning; after their examination, the screws for the exterior cover of the hard drive were also missing. On the other hand, Ron was able to correctly diagnose the exact issue (hard drive problem, not the device itself) over the phone, and also fix my laptop with a new hard drive and new OS for a very reasonable price within a day's time. I highly recommend PC-Triage.
  • Alan V. Aug 2, 2017
    Computer Repair
    Verified Review
    Great experience
  • Patricia B. Jul 27, 2017
    Computer Repair
    Verified Review
    I had two computers down and PC-Triage fixed them in a timely manner. Did an excellent job.
  • Angela F. Jul 25, 2017
    Computer Repair
    Verified Review
    Ron was wonderful. Very helpful. I will absolutely hire him again. I really appreciated his professionalism!
  • Kim W. Jul 23, 2017
    Computer Repair
    Verified Review
    Very responsive to messages and quick turn-around! He forgot one of my two issues the first time he picked it up, but remedied it very quickly for no additional cost when I messaged him about it.
  • Ann R. Jul 21, 2017
    Computer Repair
    Verified Review
    I am extremely happy with the work Ron did on my PC and wholeheartedly would recommend him to anyone! He fixed every problem on my machine, picked up and delivered it too, prompt service--all for a very reasonable price! Such a nice man to work with, you can't go wrong if you go with Ron! :)
  • Judith B. Jul 20, 2017
    Computer Repair
    Verified Review
    I was in a world of hurt after taking my pc to another local computer tech. I had a boot up problem and after he was finished, my whole computer was wiped clean of all of my documents and pictures. All he said was sorry about that. I really needed an experienced pro who might be able to find my documents and photos that might still be there. Ron came the next day to take a look and said he would take it into his shop. He ran it overnight and was able to find the lost files. Wow, it was so comforting to have such an experienced tech take care of a very serious problem. I now know who to call in the future.
  • Linda A. Jul 14, 2017
    Computer Repair
    Verified Review
    Ron did a great job getting my computer up and running. I had over 300 issues and he fixed everyone of them. I highly recommend him for any computer issues you might have.
  • Thumbtack Customer Jul 12, 2017
    Prompt and effective repair at a reasonable price and a nice guy to do business with. Will definitely do business with in the future.
  • David C. Jul 7, 2017
    Computer Repair
    Verified Review
    Was very kind and speedy, fixed everything!
  • Lawrence B. Jul 6, 2017
    Computer Repair
    Verified Review
    Ron came to my house, checked out my computer, took care of a problem I was having, got rid of 5 viruses. In less than a half hour my computer is running like years ago, and for all this he charged fifty dollars. What a bargain! I am very happy with the service I received from PC-Triage.
  • Christopher C. Jul 5, 2017
    Computer Repair
    Verified Review
    Easy and very pleasant to work with!
  • Heather B. Jun 29, 2017
    Network Support Services
    Verified Review
    Super customer service and great work!
  • Jim R. Jun 28, 2017
    Computer Repair
    Verified Review
    Ron was great; picked up delivered my laptop. Great communication throughout the entire process. Excellent service and quality of work; would highly recommend and I will use again.
  • Suzanne B. Jun 28, 2017
    Computer Repair
    Verified Review
    Great to work with Ron. Very prompt service, fixed the problem.
  • Thumbtack Customer Jun 27, 2017
    Ron was very response to my printer problems. We talked on the phone and he set up remote access and took care of my computer problem. He fixed the printer in a very short period of time. He is very customer oriented and has a great sense of humor.
  • Judy N. Jun 23, 2017
    Computer Repair
    Verified Review
    Ron was able to solve my problem on the telephone. We talked for a couple of minutes and he solved the problem and saved me a bunch of money. He's my new go-to computer meister. Thanks RON!!!
  • Sandra N. Jun 23, 2017
    Computer Repair
    Verified Review
    I hired Ron yesterday and have my computer back already and working like a charm. I have two other computers that I'll have him help me with soon. It is such a relief to find someone who is old enough to remember what it was like before computers and their evolution; which means that he understands what I am trying to describe without the all the hi-tech lingo. He's bilingual in that respect! *He retrieved the data from the computer I spilled coffee on, and is getting me a new keyboard for it. *He copied all that data onto my new computer, which I didn't know how to do. *He made my despised Windows 10 desktop look like my wonderful Windows 7 desktop so I can operate my new computer with ease. *He is available by phone or remotely if I have problems or questions in the future. *He called me a couple times to clarify what I wanted and to let me know how it was going and what time he would deliver my computer. *We chatted quite a bit, which gave me an idea of his abilities and willingness to work with me, and most of all that we are on the same page as to my sketchy knowledge of hardware/software, as well as what I need my computers for. I have used several places for computer services over the last 25 years, and none of them begin to hold a candle to Ron Billings.
  • Stormy F. Jun 20, 2017
    Computer Repair
    Verified Review
    I was very happy and pleased with the service and work . he picked up my computer and fixd the problem and had it back to me the same day!! awesome experince and will be calling on his service again when needed . Thank You
  • Charlie S. Jun 16, 2017
    Computer Repair
    Verified Review
    My laptop crashed after I spilled milk on the keyboard - I needed an immediate hard-drive rescue to preserve business-related data. Within an hour after I called him, Ron Billings came to where I was, picked up the ailing laptop and in a few hours he'd taken it to his shop, diagnosed the problem and assured me the data could be saved. I decided to replace the laptop (milk spills are impossible to clean), and as soon as I had the new laptop, Ron came by with the old hard drive and transferred my data within an hour. As it turned out, because my old laptop was Windows 7 and the new one was Windows 10, there were complications getting several programs up and running (in particular Outlook 2016). Ron stayed with me for several more hours to help work through all of those issues, and he also installed a separate application that made Windows 10 easier to navigate (more like Windows 7). I really appreciated Ron's patience and willingness to work through all this with me, and I would call him again in the future if I ever had further laptop problems needing special attention.
  • Thumbtack Customer Jun 15, 2017
    Ron arrived on time. I had 2 "experts" attempt to fix my computer and fixed the issue. Ron was knowledgeable ,and efficient. I can not say enough about Ron. He was excellent
  • Susan R. Jun 15, 2017
    Computer Repair
    Verified Review
    As a senior executive who has weathered many IT storms, I can't say enough good things about Ron Billings. He deserves a six star rating.
  • Sharla S. Jun 12, 2017
    Computer Repair
    Verified Review
    Wow! I am so amazed. So glad I contacted Ron Billings of PC-Triage with my computer problem. Solved!!! Ron responded immediately and came and picked up my 'dead' computer yesterday and 24 hours later ... I am up and running with a new to me 'restored' computer. Ron was able to retrieve data from the hard drive of my broken computer and then loaded all of my software, data, print drivers, etc., etc. Ron is thorough, extremely knowledgeable, trustworthy ... and just a great guy. I would not hesitate to contact Ron or recommend him for any computer/technology issues one might incur. Thanks Ron!
  • Karen P. Jun 10, 2017
    Computer Repair
    Verified Review
    Appreciated his quick response, diagnosed the problem, and returned my computer to me in less than 24 hours!
  • Kerime U. Jun 8, 2017
    Computer Repair
    Verified Review
    Ron was very helpful and good at his job. He diagnosed, priced, fixed and did all that pick up and delivery services as well. I would highly recommend him.
  • Stewart E. Jun 6, 2017
    Computer Repair
    Verified Review
    Ron showed up right when he said he would and was very pleasant to interact with. He had my computer working within an hour, brought it back as soon as he was finished, and was very affordable. Definitely recommend PC-Triage and I will be going to him with any issue I have now.
  • David D. Jun 3, 2017
    Router Setup and Installation Services
    Verified Review
    Ron was a quick communicator and accomadated my schedule. Solved my problem efficiently and timely. Would use him again
  • Molly M. May 20, 2017
    Computer Repair
    Verified Review Updated
    When a computer that you use for work crashes, time is everything. Ron was quick with a quote and a triage over the phone, and was at my house within hours. My motherboard bit the dust. I got a new computer, and he was back the next morning to transfer my old hard drive and get me up and running. I felt I could do the rest of it, now that I had someone to back me up. And affordable? I'll say! Now Ron is never further away than a phone call, and I've got a new tech guru. Way to go, PC-Triage!
  • Verified Review Original
    Will give full review after reinstall is complete. So far, so good with Ron!
  • Melissa P. May 17, 2017
    Network Support Services
    Verified Review
    Ron was very responsive and knowledgeable.
  • Bonnie S. May 10, 2017
    Computer Repair
    Verified Review
    Second time I have needed Ron's trouble shooting experience. He responded very quickly to my Thumbtack request. He came out today and had my problems solved within an hour. I highly recommend him. His fees are reasonable plus he saved me hours of trying to fix the problem on my own.
  • David H. May 6, 2017
    Computer Repair
    Verified Review
    Excellent communication during process.
  • Ian E. May 5, 2017
    Computer Repair
    Verified Review
    I needed help fixing a laptop that would not charge. After trying several chargers, software fixes, and even buying a new part for the inside, nothing was working. Ron was able to fix it very quickly and keep me updated along the way. I will definitely use Ron again for any computer issues and recommend him to any friends.
  • Angelica H. May 5, 2017
    Computer Repair
    Verified Review
    After countless disappointing, trial and error experiences trying to fix my computer everywhere else. In the end all it took was one visit from PC-Triage. Ron did an great job and was easily able to solve the problem. He was very knowledgeable and was able relate what was wrong and what needed to happen to fix it in a very easy to understand way. Overall excellent service and now I know exactly who I need to call for any future computer repairs.
  • RG W. May 1, 2017
    Router Setup and Installation Services
    Verified Review
    Right guy for the job!
    Ron did an outstanding job. He analyzed the issue and solved it. Recommend him with no reservations.
  • David R. Apr 29, 2017
    Computer Repair
    Verified Review
    Very good pick up return service and repair work. I would recommend to anyone.
  • Meredith H. Apr 8, 2017
    Computer Repair
    Verified Review
    Great service!
    Ron was extremely helpful in quickly solving my computer issue, and he even gave me some computer maintenance tips and advice regarding computer security. I highly recommend him!
  • Deanna J. Apr 7, 2017
    Computer Repair
    Verified Review
    Desperate in McMinnville
    I contacted Thumbtack and was immediately connected with Mr. Billings. I expressed my computer needs and he was quick to assist me. He was able to get into my computer from home and give me assistance in cleaning it up and educating me on do's and don'ts of computers. We made an appointment for him to come to my office the next day, in McMinnville, OR. and he worked his magic and made a quick fix. His patience, humor and knowledge were invaluable. And, his pricing is extremely fair. I plan to continue utilizing his professional services from now on. I would highly recommend him to anyone with computer needs.
  • Robin C. Apr 2, 2017
    Computer Repair
    Verified Review
    Fabulous!!!
    What a delightful experience! Ron took what was a very negative experience with Dell to the best computer repair experience ever! His kind and witty demeanor coupled with obvious expertise made my problem disappear! He picked up the same day I called and delivered my laptop back to me the following morning. Amazing customer service! Thank you 😊
  • Treca S. Mar 31, 2017
    Computer Repair
    Verified Review
    Great Service
    Ron was quick to respond. He thoroughly explained what he was going to attempt to do to save my data and repair my laptop! Success! It's back home and working great! Great service! Thank You!
  • Jolene-Tony L. Mar 30, 2017
    Computer Repair
    Verified Review
    Don't Worry - Be Happy ... a blue screen survivor
    Ron’s service was fantastic... from the moment we spoke I was confident he was the right tech for the job. You see, I faced the dreaded blue screen of death, which in Windows usually indicates a serious problem– I feared my laptop’s data was Irrecoverable. Until I hired Ron...who picked up my laptop, quickly diagnosed the problems, estimated his time, and eased my anxiety when he advised that all my data was safe. When he returned my laptop less than 24 hours later, I could have sworn it was better than brand new. I highly recommend PC-TRIAGE – Ron has integrity, offers excellent customer service, quotes a very reasonable price, and even more, he cheerfully delivers above and beyond what is expected. THANKS SO MUCH!! =)
  • Rachel F. Mar 28, 2017
    Computer Repair
    Verified Review
    Outstanding Service
    Ron is a trustworthy individual who is in the the business to help people. I will be calling him in the future!
  • Jason F. Mar 26, 2017
    Computer Repair
    Verified Review
    Great service
    Ron picked up my computer at my house and fixed my motherboard for cheaper than anyone else
  • Shauna E. Mar 22, 2017
    Computer Repair
    Verified Review
    Will use again!!!!
    Fixed my laptop and recovered my data I'm so greateful!
  • Katie R. Mar 19, 2017
    Computer Repair
    Verified Review
    Perfect fix for our Laptop
    Ron helped us get our laptop fixed from a never ending loop. He was professional and efficient. He was able help to fix our issue plus give us advice on how to go forward. I would highly recommend him.
  • Shayla G. Mar 19, 2017
    Computer Repair
    Verified Review
    Excellent service and turn around time
    I loved working with Ron. He did an excellent repair on my laptop for a reasonable price and in less than 24 hours. I am recommending PC Triage to everyone!
  • Doranna P. Mar 14, 2017
    Computer Repair
    Verified Review
    Spilled Coffee on my laptop and let it sit a month.
    I cannot tell you how happy I am with the service I recieved...I spilled coffee on my laptop and not only did he pick it up the same day I contacted him, he delivered it back to me in a week all fixed...even though I let it sit for about a month to dry and fester b4 seeking his help. AAA+ Service and a great deal. If you're looking for honest reliable help and a great deal Call PC Triage today don't wait do it today....
  • Cindy R. Mar 13, 2017
    Computer Repair
    Verified Review
    Awesome!!!
    Computer repair and backup system implemented in less than 24 hours and was less expensive than Office Depot who recently "repaired" the computer. Ron is professional, prompt, and genuine. I can't say enough great things about him or the service we received.
  • Daphne A. Mar 5, 2017
    Computer Repair
    Verified Review
    So grateful!
    This is someone you can trust with your computer! I wouldn't be here on Thumbtack writing this review and rating five stars if it weren't for Ron fixing my laptop.
  • Ben M. Mar 4, 2017
    Computer Repair
    Verified Review
    Good huy
    On time and very experienced.
  • Brian D. Mar 3, 2017
    Computer Repair
    Verified Review
    computer repair
    Very professional........good guy.
  • George W. Feb 22, 2017
    PC Computer Repair
    Verified Review
    Computer professionally repaired
    Professional and timely. Would gladly recommend.
  • Nicola R. Feb 20, 2017
    Computer Repair
    Verified Review
    Highly recommend!
    Rob did a great job fixing my "old" laptop that broke all of a sudden! He was very personable and easy to communicate with. As a working mother, I really appreciated his willingness to come to my home to pick it up, and to drop it off in less than 24hrs; even meeting me where I was after work that day! I am so glad I didn't have to worry about getting a whole new system.
  • James P. Feb 18, 2017
    Computer Repair
    Verified Review
    Ron Is As Good As It Gets in the PC Repair Area
    Ron is as good as it gets. Not only is he brilliant technically, but he is very personable and easy to work with. In addition, his prices are on the 'low end' of the range you would expect. Lastly, he will 'jump thru hoops' to get you a solution that you are happy with, and he won't stop until you ARE happy. I wish I could hire someone like Ron in the automotive repair area. The Vancouver/PDX area will suffer a major loss the day this guy retires. We wish him the very best. Get your repair request in to him ASAP.
  • John H. Feb 14, 2017
    Computer Repair
    Verified Review
    PC wizard
    Fixed up my pc nicely and exceeded my expectations
  • Elizabeth B. Feb 12, 2017
    Computer Repair
    Verified Review
    Highly Recommended
    Amazing service, very responsive. Can't say enough good things about Ron. We would use him again without question.
  • Susan R. Feb 10, 2017
    Computer Repair
    Verified Review
    Excellent Service!
    Ron was great! Quick service, very reasonable prices and a very nice person. We now have a computer expert we can trust and that we know will be there if any other problems or upgrades are needed. Thank you Ron!
  • Ronda P. Feb 4, 2017
    Computer Repair
    Verified Review
    Excellent & Quick PC Repair
    Ron responded quickly to our service request and completed the repair in less than 24 hours, over the weekend. He answered our questions and made sure our computer was reconnected and ready for use. We are grateful for Ron's great service and highly recommend him.
  • Bonnie S. Jan 31, 2017
    Computer Repair
    Verified Review
    Awesome Service; Fast Response
    My desktop PC was accessing the internet extremely slowly. Also, I needed to hook up a second monitor. Ron responded very quickly and came the next day. He diagnosed the problem was within my PC and not the router or modem. I can now access the internet quickly. He installed my second monitor and had a missing cable I needed for it in his car. His prices are reasonable, he responded quickly, and I am very pleased.
  • Lawrence F. Jan 31, 2017
    Computer Repair
    Verified Review
    Personable and reliable
    No issues .Ron did the work on time and as quoted I will use him again and refer to friends and family.
  • Edward K. Jan 29, 2017
    Computer Repair
    Verified Review
    The most amazing service I've ever experienced.
    If you need work on your PC, this is the person/compny to hire. I put in a request to Thumbtack relating to a virus on my computer. Literally within 5 minutes I already had a bid from Ron Billings at PC-Triage. He drove to my townhouse immediately and within two hours of my online search, my problem was resolved. I seldom give this type of review, but I'd recommend him for any problem you have. I couldn't believe that on a Sunday afternoon someone was so willing to help me out. On top of that, this is a person who has all the right values. He refurbishes computers and donates them to non-profits. This restores my faith in humanity. Thank you, Ron.
  • Jane J. Jan 29, 2017
    Computer Repair
    Verified Review
    Great Service!
    Ron is great and he helped bring my dead computer back to life. He gave me tips to save money on virus software!
  • Michael B. Jan 25, 2017
    Computer Repair
    Verified Review
    Great service
    Great service
  • Chuck C. Jan 22, 2017
    PC Computer Repair
    Verified Review
    Great experience.
    Service was friendly and immediate. Within two hours he picked up my computer, repaired and returned it in 2 days. He returned to fix a glitch and solved the problem in 2 hours after I called. Great experience. I would recommend PC Triage to anyone.
  • Kevin T. Jan 15, 2017
    Computer Repair
    Verified Review
    happy
    my experiance was apositive one honest and kept to his word
  • Gerald M. Jan 13, 2017
    Computer Repair
    Verified Review
    HIGHLY Recommend!
    Fast Service. Friendly and helpful. Ron is the guy I'll call when have issues again. I will recommend him HIGHLY! Thanks Ron.....
  • Nicholas S. Jan 10, 2017
    Computer Repair
    Verified Review
    Honest, Transparent, Reliable
    Had a PC failure and Ron was able to help me confirm the motherboard died. PC-Triage guided me in finding an appropriate replacement. They were fast and transparent in communication through the entire process. Highly recommended.
  • Alfred B. Jan 9, 2017
    Computer Repair
    Verified Review
    Computer Repair.
    Fast expert service. But I keep getting these, limit it to just one, okay.
  • Dan C. Jan 7, 2017
    Computer Repair
    Verified Review Updated
    I used Ron again tonight and boy! is he ever good! Thanks Ron!
    Very happy with service. Ron went above and beyond the call of duty... Will use him in the future. His charges were extremely fair and his willingness to travel is an additional plus.
  • Verified Review Original
    Very happy with service. Ron went above and beyond the call of duty... Will use him in the future. His charges were extremely fair and his willingness to travel is an additional plus.
  • Raychelle W. Dec 27, 2016
    Computer Repair
    Verified Review
    Great service and turn-around
    I was having issues with my laptop and contacted Ron. He replied shortly after and was on a job and said he would call when finished. He called that afternoon and I met him with my laptop. He called me later to update me. He called me the next morning and had two jobs and would call me when done. He called later and I met him, got my laptop in working condition again and he even added a virus protection and office. Great service experience and affordable for a single mom after the holidays! Hopefully won'the have anymore issues but if I do i know who to call! Would definitely recommend.
  • Dirk R. Dec 23, 2016
    Computer Repair
    Verified Review
    Ron @PC Triage exceeded my expectations.
    Ron responded immediately, 8:15 am, and was here to pick up my laptop within 45 minutes, and had it repaired and back to me by 9 am the next day. He also did some work on my desktop in that same time frame. I was impressed, and asked him for a quote on building me a new desktop. Have already recommended him to a friend.
  • Nick H. Dec 18, 2016
    Computer Repair
    Verified Review
    Awesome!!
    Very fast, easy and fair. He was in communication with me about everything and he picks up and delivers. Awesome!
  • FRANK W. Dec 14, 2016
    Computer Repair
    Verified Review
    Do yourself a favor if you need help with a PC: call PC-Triage!
    Ron arrived on schedule, we discussed the problem (internet connectivity) and fixed what turned out to be an unusual combination of hardware and software problems on a big machine that has had a lot of hard use over the past six years. In the course of working through the possibilities he discovered and banished an unexpected collection of disruptive campers on the machine. Although I'm an experienced computer user, I'd never have worked my way through this mess; when he was finished the machine was back up to snuff and I'd had an extremely informative tutorial plus the pleasure of the company of a calm, clear-headed and very good natured pro. The cost was more than reasonable.
  • Cory B. Dec 14, 2016
    Computer Repair
    Verified Review
    Ron is Fabulous
    Ron is amazing and knows what he is doing. He also does remote work. He gave me two different options on my repair one was simple and cheap the other option was complicated and expensive. I know that in the past (not being a techie) I have been only offered one option in regards to repairs...that is complicated and expensive. Now that I know about him I will continue to use his services AND recommend him to others.
  • Daniel B. Dec 12, 2016
    Network Support Services
    Verified Review
    Very satisfied customer!!
    Ron was courteous and very helpful, and he helped me understand how he rescued my wi-fi connection. I definitely recommend him for your job, and I am keeping his card in case I need quick help again. Thank you, Ron!
  • Jimmy T. Dec 10, 2016
    Computer Repair
    Verified Review
    Good service
    Nice friendly service
  • Kathy O. Dec 5, 2016
    Router Setup and Installation Services
    Verified Review
    Highly recommend
    I can't speak to his wiring / tech work skills; Ron only came to assess our facility and to advise us on what we would need. He provided expert information, walked me through all the IT options we could take for our project and took the time to adequately answer all my silly questions.
  • Dani D. Dec 1, 2016
    Computer Repair
    Verified Review
    PC Triage is a great company to support!
    Responsive, prompt, clear about the diagnosis and honest. Great local company and guy looking to do good service for people. Working tirelessly to correct the issue at incredibly reasonable rates!
  • Ann G. Nov 22, 2016
    Computer Repair
    Verified Review
    Quick and affordable!
    Very pleased! Ron helped us with a ransomware problem. Really pleased that he was willing to come to the house. Computer was up and running again within 24 hours at an exceptionally reasonable fee.
  • Traci K. Nov 21, 2016
    Computer Repair
    Verified Review
    Computer Repair
    Ron was fantastic. Dont hesitate to hire him!
  • Lanai G. Nov 10, 2016
    Computer Repair
    Verified Review
    Great Work!
    Was very fast and very nice. Definitely recommend him.
  • Jack T. Nov 9, 2016
    Computer Repair
    Verified Review
    Ron Billings was great!
    Picked up my computer one day returned the next..can't ask for more than that!
  • Jessica Q. Nov 7, 2016
    Router Setup and Installation Services
    Verified Review
    Outstanding Service
    Ron was able to get in right away and was very helpful!
  • Elizabeth T. Nov 5, 2016
    Computer Repair
    Verified Review
    Wonderful Customer Service!
    Ron went above and beyond in helping to identify and get rid of the various malware and adware "infections" in my computer. He stayed until the last virus was gone--over 2 hours, since it had been a while since my last PC check up--and led me through how to scan and rid my computer of future viruses. Ron even performed extra work while here, by providing and installing a wireless adapter onto my son's gaming computer. Since it is difficult for me to take time off of work during the regular work week, I was especially grateful for Ron's ability and willingness to come to my home on a Saturday afternoon. Ron was engaging, funny, informative and has reasonable prices. I would definitely work with him again.
  • Ben S. Nov 2, 2016
    Computer Repair
    Verified Review
    A pro among pros. A Tech among Tech's.
    Ron knows more than he should, probably. Excellent knowledge of all phases of computering and understands the complex intricies of the problems that I described to him. I have complete confidence in his work.
  • Mimi O. Oct 31, 2016
    Computer Repair
    Verified Review
    Great work!
    Super fast response, great work, great price, honest, reliable, knowledgeable. Will call him again.
  • Josephine S. Oct 30, 2016
    Computer Repair
    Verified Review
    Will be referring PC-Triage
    I was very pleased with PC-triage. They kept in contact with me and explained all the issues. They made a gallant effort to repair my laptop. Unfortunately it was not repairable. They even offered to set up the new laptop when it arrives. I will certainly recommend them to my friends.
  • Wesley H. Oct 28, 2016
    Computer Repair
    Verified Review
    good job
    Very quick and reasonable.easy to work with.
  • Bob N. Oct 25, 2016
    Computer Repair
    Verified Review
    Great results!
    Ron got the PC working again just the way we wanted. He was a delight to have here. He's now our go to guy.
  • Katherine C. Oct 24, 2016
    Network Support Services
    Verified Review
    Great service!
    He did such a wonderful job evaluating our needs and determining a solution.
  • Thomas J. Oct 18, 2016
    Computer Repair
    Verified Review
    An honest man.
    Wow, an honest, knowlegable technician who charges fairly. Use Ron.
  • Nick W. Oct 14, 2016
    Computer Repair
    Verified Review
    Diligent, Fast, and Responsive
    My computer was having a lot of issues and Ron worked hard to fix them quickly. He also gave me a ton of info about how to keep the computer healthy and what to look for when buying a new one, should mine fail again. And goshdarnit, he's just a good guy.
  • Elpidio A. Oct 12, 2016
    Computer Repair
    Verified Review
    Great experience with PC Triage/Ron Billings!
    Ron was GREAT! Within a few seconds of conversation he pinpointed the likely culprit that was the cause of my problem! He is extremely knowledgeable, easy to talk with (even if you're NOT a 'techie' - - I'm not) and he's good!
  • Amelia L. Oct 12, 2016
    Computer Repair
    Verified Review
    Ron Billings highly recommended!
    Ron Billings was great! My computer charging port was broken, and I was in the middle of internship applications. He picked up my laptop right away and returned it the next day. My application process was barely interrupted. I highly recommend Ron! And he has a great sense of humor!
  • Larry J. Oct 11, 2016
    Computer Repair
    Verified Review
    The best PC service ever!
    Great service. He went right to work, told me what I needed on my computer and what I did not need. Gave me many tips on keeping computer save, and told me the tools I needed. Great guy. I am very happy I called him.
  • Suzanne B. Oct 10, 2016
    Computer Repair
    Verified Review
    Excellent Service, Great Communication during the repair process
    Excellent service, great communication skills and came out the day I called. Ron checked my computer, found the problem and fixed it while he was here. Highly recommend Ron - he does outstanding work.
  • Denise Y. Oct 3, 2016
    Computer Repair
    Verified Review
    Excellent Service!!!
    Chose this company based on the 5 star ratings and reviews. Definitely made the right choice. Ron was very knowledgeable and worked around my schedule. I will recommend him to others and will use his services again.
  • Michael K. Oct 1, 2016
    Computer Repair
    Verified Review
    Terrible service
    I contacted Ron and he was very friendly and appeared somewhat knowledgeable. We made plans for him to make a home visit on a Saturday at 10 am. I made sure he knew where I live and reiterated the time of the appointment and the price. 10 am came and no call no show. I sat at home for an hour and never once did I hear a peep. I was looking forward to him helping after reading all the great reviews. Looks like I made the wrong choice I will definitely never hire this person
    Ron B. Oct 2, 2016

    I have NO record of this obligation, I have NO phone number NO address nothing. I may have talked with him I can't dispute that but I have NO record of it. If I was to be there I have to ask why it took 9 hour to call me on it and leave a nasty message. If this was real why not contact me ASAP and give me a chance to fix it? Customer service is very important to me, I would have had NO problem doing the job completely free. learning of an error 9 hours after the fact makes it a hard thing to fix. If I'm wrong I'm sorry, I'm not perfect even though I truly try, I never will be. Ron

  • Katie H. Sep 29, 2016
    Computer Repair
    Verified Review
    Fast, honest, affordable.
    What else could you ask for? Ron was able to diagnose the problem immediately, and solve it within only a few days. He even picked up from my apartment for free (on a Sunday!), and delivered to my work as soon as he was finished.
  • Lynne J. Sep 28, 2016
    Computer Repair
    Verified Review
    Thanks Ron/PC Triage!
    I called Ron for my laptop which had a few problems. Ron had my laptop up and running in very little time. Also gave me some welcome advice which I found very useful. I highly recommend Ron and wouldn't hesitate to call him again.
  • Larry B. Sep 25, 2016
    Computer Repair
    Verified Review
    Excellent service and care
    Ron is great! He was the first one to respond, and I was desperately needing help on a Sunday! He showed up to my office in under 30 minutes and wasted no time diagnosing my server problem. Unfortunately my server was on its last legs, over 10 years old. Something I should have addressed a few years ago. Ron determined that one of the raid drives was degraded. He immediately called a friend of his that might be able to recover the drive and maybe even the data. Ron even went with me to help explain the problem. His service and care were excellent ! I highly recommend Ron for any computer problem.
  • Amy M. Sep 22, 2016
    Computer Repair
    Verified Review
    Great Guy, Great Work
    Ron's the real deal. He knows his stuff and is willing to help out in any way he can. My computer is still under warrantee and he coached me through Lenovo customer support (I'm a nervous Nelly when it comes to these things). I have to send it in so he backed up my files and then completely restored my old laptop. I wish I knew about Ron before I bought my new one! Turns out, despite what everyone else told me, I didn't have to. He's responsive to calls and texts and will drive to you which is really convenient. Oh, and by the way, he's a total character. Prepare yourself to be charmed.
  • Timothy B. Sep 22, 2016
    Computer Repair
    Verified Review
    Look no further.
    Brilliant. Knowledgeable without presumption, and it's fun to have a character around, a bill which Ron definitely fits. Professional and efficient, this is the way to go, hands down.
  • Christopher S. Sep 18, 2016
    Computer Repair
    Verified Review
    Really Helpful
    Great service! He was able to find the problem with my desktop quickly. He let me know it was beyond repair, which I appreciate. He even offered to help me find a new one. Would recommend.
  • Kingsley O. Sep 15, 2016
    Computer Repair
    Verified Review
    Best Service Ever!
    PC-Triage fixed my computer and it looks brandnew. I won't hesitate to use PC-Triage for future repairs. Best service ever!
  • Traci M. Sep 7, 2016
    PC Computer Repair
    Verified Review
    PC-Triage - Awesome!
    Such a wonderful experience working with PC-Triage. Had a wi-fi problem that he fixed immediately and then went on to help me with other computer issues. Responded to my inquiry in under 10 minutes and was at my office location within 30 minutes. So helpful and wonderful. PC-Triage is now my "go to" computer place.
  • Connie C. Sep 6, 2016
    Computer Repair
    Verified Review
    Ron is the best!
    Ron was great!! Computer kept having pop up message about cooling system error, and shutting down, so I had no idea what to do. He picked up computer the next day after talking with him and had it back the following day with everything working better than before! I was nervous to hire a computer tech as I never had before and didn't want to be price gouged or have someone try to sell me things I didn't really need. His pricing was great AND he installed malware that was much needed since it was most likely the viruses that were causing the issue. The fan was fine. Will definitely use in the future if we have any more computer needs. And will recommend him to friends!
  • Thomas R. Sep 3, 2016
    Computer Repair
    Verified Review
    Lifeguard for Sinking All-in-One!
    The diagnostics on my Dell all-in-one started giving me indications of a failing hard disk, so I ordered a new disk and replaced it, but ran into problems when the new disk stopped being recognized by the basic operating system. I know a bit about computers, but was stumped, and Ron came to the rescue, in a professional, friendly, and competent way. Thanks, Ron!
  • Shawna R. Aug 28, 2016
    Computer Repair
    Verified Review
  • Praveen S. Aug 26, 2016
    Computer Repair
    Verified Review
    Removed virus and malware
  • Marjory S. Aug 25, 2016
    Computer Repair
    Verified Review
    Ron just dropped off my granddaughter's computer. I couldn't be happier with his work to restore it. He fixed its problems and gave some great advice on how to keep it well. He is knowledgeable, funny, prompt and affordable. I recommend calling him with your PC problems.
  • Mary L. Aug 23, 2016
    Computer Repair
    Verified Review
    I had a fairly challenging set of vexing computer problems (the endless turning 'blue wheel', lots of timing out, multiple "not working" messages (Explorer, Comcast, Windows, you name it), and limited progress with other computer specialist I had gone to before finding Ron. Ron was the ultimate detective who was able to discover - and fix - what was going wrong (RAM problem, other things) in a day. He is one of the most personable computer specialists I've ever met, steering clear of jargon and attentive to my needs and concerns - very impressive. Clearly, he takes his work seriously and gives each customer his all, a true rarity these days! He has a wry and clever sense of humor, as well. Truly exemplary.
  • Dolores K. Aug 23, 2016
    Computer Repair
    Verified Review
    Ron is great. Picked up my laptop and fixed it very quickly. Reasonable rate. Friendly and funny guy, and very knowledgeable. Will call him again if needed.
  • Jeanne T. Aug 19, 2016
    If you need your computer fixed fast and fixed right, call Ron at PC-Triage. Period! My 5-year old laptop booted up, but the screen was black. I quickly realized I was not capable of fixing it. Ron diagnosed the problem immediately, picked up my laptop the same day, returned it the next day, working perfectly. Amazing! He was a pleasure to work with, called me with a progress report and went above and beyond the initial problem to make it run faster and better than ever. And the price was a fraction of the cost of a new computer, not to mention saving me the time to re-install programs, etc. I highly recommend him! Jeanne T.
  • Janet C. Aug 10, 2016
    Computer Repair
    Verified Review
    A stubborn virus was shutting down my PC. Ron worked for several hours to get rid of the crud and basically rebuilt my computer. Things seem to be working very well so far. And he charged me a ridiculously fair price for the job. He's also very entertaining!
  • Gordon A. Aug 2, 2016
    Computer Repair
    Verified Review
    My printer wasn't working and my computer needed an adjustment
  • Michael S. Jul 19, 2016
    Computer Repair
    Verified Review
    Best IT Professional ever. Ron was responsive, professional, and delivered on every front. And under budget. Will hope to hire him if / when we have additional needs. He has my absolute and complete 100% endorsement.
  • Ann E. Jul 15, 2016
    Computer Repair
    Verified Review
    Ron came to the house within an hour of my call. He was pleasant, efficient, fixed my problems and cleaned up my computer. The price was right, too. Couldn't be more pleased. Will be recommending PC-Triage to others.
  • Lynne H. Jul 13, 2016
    Computer Repair
    Verified Review
    Ron was quick to offer help and was there when I needed him. He went above and beyond to answer all my questions, even the ones that had nothing to do with my original computer issue. I highly recommend Ron and I'm glad he will be there for me or any of my friends who need help with their computer issues in the future. Thanks Ron.
  • Susan L. Jul 12, 2016
    Computer Repair
    Verified Review
    Ron did a total clean up of my computer. He found 22 pups (he told me what that was, but I forget :) ..... he also cleaned up my firewalls, helped me with emails and so much more. I was happy to hear that he does NOT charge by the hour bc computer repair is a lot of waiting for the corrections to happen. I felt as if I had known Ron all my life, he was that comfortable. AND I trusted him and his ability right away. We laughed a lot too which made the process so much easier. If you need computer help, just call Ron. He will hook you up and not break your wallet. I highly recommend him and his services....7/11/2016
  • Kathleen L. Jul 11, 2016
    Computer Repair
    Verified Review
    My desktop computer was running extremely slow & also had some keyboard issues.He seems to have repaired the problems for now. He drove all the way down to Salem from Portland to fix my computer at my home and repaired the problems in record time and still charged less than the quotes given by local agencies by far.
  • Janelle D. Jul 10, 2016
    Computer Repair
    Verified Review
    Outstanding service in every way! 100% satisfied and I would definitely use PC-Triage again!
  • Debra W. Jul 7, 2016
    Computer Repair
    Verified Review
    easy peasy for me! quote was the same as others i called. but ron picked up my laptop and brought it back to me! 2 day turnaround as promised. returned broken part to me. nice guy and now i am happy happy.
  • Gates J. Jul 5, 2016
    Computer Repair
    Verified Review
  • Ann L. Jun 29, 2016
    Network Support Services
    Verified Review
    Ron is the BEST both in professional and personal skills. He thinks outside the box and finds the things a lot of techs would miss. You'll want him for your best friend because that's the way he treats you. He's there for you.. heart and soul. This guy and his skills are absolutely awesome. His prices are very reasonable too. Ron Rocks! =)
  • Steve F. Jun 27, 2016
    Computer Repair
    Verified Review
    Ron did a great job, showed up on time, and was fairly priced. I'll use Ron again for any computer help.
  • Susan C. Jun 21, 2016
    Computer Repair
    Verified Review
    Ron and I discussed possible problems and solutions over the phone. He gave me a quote for hardware and then when the problem was found to be a software problem he gave me a quote. He picked up my computer and fixed the problem and fixed it and returned my computer to me. I am very happy with the service and the price. Others wanted to charge per hour but i was given a fair quote and i am now typing this on my computer.
  • Paolo Y. Jun 20, 2016
    Computer Repair
    Verified Review
    professional and timely service, good completion , worth for recommendation!
  • Nicki H. Jun 19, 2016
    Computer Repair
    Verified Review
  • Kelly B. Jun 19, 2016
    Computer Repair
    Verified Review
    Ron was awesomeUnlike other quotes at shop rate, in store, Ron came to my home to help me set up my computer to run through my TV, wiped out viruses and gave me a wireless card b/c it would have been too expensive to fix my internal wifi... He was on time, funny, pleasant and knew his stuff. I would highly recommend him and will be using him again for my kid's computers. Can't thank him enough!!!
  • Leasa L. Jun 17, 2016
    Computer Repair
    Verified Review
    Ron has been taking care of our computer needs for many years now. He is always prompt, courteous and very professional. His computer knowledge shows in his work and he has never left us hanging doing everything he can to fix the problems before he leaves. He's easy going and a pleasure to work with! I would recommend him to anyone with computer troubles!!
  • Janet D. Jun 14, 2016
    Computer Repair
    Verified Review
    Ron arrived at the designated time, he listened to my issues with my Toshiba, he sat down and went to work on resolving the problems. Ron was very thorough, when he was finished we talked about what he did. All is well with the Toshiba, I couldn't be happier. Thank you, Ron
  • Kyle R. Jun 14, 2016
    Router Setup and Installation Services
    Verified Review
    Ron was prompt in contacting me. He was knowledgeable and was willing to discuss multiple home-networking options. In the end the solution he guided me to fit all of my needs and was much lower costing than I originally anticipated. Use Ron, he's great!
  • Sue W. May 20, 2016
    Computer Repair
    Verified Review
    Ron is very knowledgeable about computers. He had my laptop fixed within 24 hours and at a very reasonable price. I will definitely use him again should the need arise. Will recommend him to everyone I know who has computer problems. He knows his stuff and I have complete confidence in his abilities.
  • Ron M. May 19, 2016
    Computer Repair
    Verified Review
    Ron was one of the first to respond to my listing. While he was not the lowest price offered, the amount was not significant. I liked what I read about him in the reviews. He did everything I needed. In addition, I found him to be a thorougly nice fellow which is a wonderful bonus. If and when I need additional pc help, I will defintely call Ron/PC-Triage.
  • Megan B. May 16, 2016
    Router Setup and Installation Services
    Verified Review
    He responded to my inquiry fast and came by that day. Gave me excellent service and advice.
  • Emily H. Apr 29, 2016
    Computer Repair
    Verified Review
    Ron was one of the first technicians to reply to my request, and after evaluating several responses I decided to go with him, and I'm so glad that I did! After I shared with him via telephone what I thought was the problem, he seemed to know right away what the issue was and what it would take to fix it. And he was right! He came and picked up my laptop right away, and dropped it off as soon as the job was completed. He kept timely communication and was incredibly fair financially. He also has a great personality and sense of humor; bonus! I have all his info stored in phone should another computer problem arise, or if a friend needs a reference. I am extremely satisfied with the work we had done. Thanks Ron!
  • Brycen P. Apr 28, 2016
    Computer Repair
    Verified Review
    Ron was great. If he offers to fix your computer, look no further. He is knowledgeable, friendly, and fast. I'm a full time college student who relies on a laptop more than I should, and when he was done my machine was good as new, not to mention faster than ever before. Ron really went out of his way. I'll be recommending anyone that needs computer help his direction. Thank you, Ron.
  • Rob R. Apr 24, 2016
    Computer Repair
    Verified Review
  • Betsy S. Apr 21, 2016
    Computer Repair
    Verified Review
    Computer refused to consistently start and had software issues. These were resolved within 24 hours.
  • Jill W. Apr 16, 2016
    Computer Repair
    Verified Review
    Ron contacted me immediately and was able to connect me successfully! Saved me a lot of time and heartache. I will always use him and recommend him to anyone that needs computer assistance!!!
  • Bridget C. Apr 14, 2016
    Computer Repair
    Verified Review
    Wow. Ron is amazing. My hard drive failed-- He picked it up yesterday and returned it 24 hours later. Great communication, excellent and professional service.
  • James C. Apr 9, 2016
    Computer Repair
    Verified Review
    Ron replaced the Hard Drive in my HP Pavilion. Very professional, very pleasant. He picked up my computer in the afternoon and had it back by 10:00am the next morning. He even helped me with a problem I was having with my Laptop. Everything done promptly and at a very reasonable price. Well done Ron.
  • Paul S. Apr 4, 2016
    Computer Repair
    Verified Review
    Fast, very nice
  • Craig W. Mar 30, 2016
    Computer Repair
    Verified Review
    Ron replaced a power cord and chip on my PC. He picked up and delivered it and got the work done in a timely manner for a very reasonable price.
  • Ron B. Mar 23, 2016
    Computer Repair
    Verified Review
    Excellent. He even tried to solve the issue without coming to my house. Cost was way more than reasonable. HIGHLY recommend!!
  • Ravi M. Mar 23, 2016
    Computer Repair
    Verified Review
    Lenovo T 440 won't charge the battery. Ron had to dig deeper since this is not an every day problem you see or when you do usually a person replaces the battery and that,s it. However, in this case there was a cracked chip on the mother board and internal battery was bad. It took almost two weeks but i am happy that it is fixed and he kept me up to date every day. I will recommend him to whoever i can, very nice guy.
  • Jay S. Mar 18, 2016
    Computer Repair
    Verified Review
    Ron picked-up the broken desktop computer. And delivered it back to me in working condition yesterday. I'm quite pleased. I ordered a part. Screwed something up trying to fix the problem. He got the original problem and the one I created addressed. I'm writing this review from that exact desktop. Yesterday was a very good day.
  • Katherine Z. Mar 14, 2016
    Computer Repair
    Verified Review
    Had a laptop fixed. Quick service and picked up and delivered to my door.
  • Mary R. Mar 10, 2016
    Computer Repair
    Verified Review
    Ron was great. He was able to come immediately which was helpful since I had been pulling my hair out for 2 days. Unfortunately our issue was a service provider one. But he helped me navigate a call with their technical support resulting in a service call tomorrow, a speed nearly unheard of. Since he was here, he cleaned up our computer and took care of some of that behind the screen technical stuff I am afraid to touch. I will definitely call him again with any computer issues that come up in the future.
  • Tom M. Mar 5, 2016
    Computer Repair
    Verified Review
    Ron came to my home and looked at my computer an gave me a fare quote and explained what the problem was how he was going to fix it and how long it would take. Ron called me in the morning and told me he has finished with it and would bring it by. He gave me the part that he replaced. I will use him again in the future (if needed). lol Great job Ron
  • Sheri K. Mar 5, 2016
    PC Computer Repair
    Verified Review
    Ron came and picked up our computer, did the work and delivered the computer back to us the same day. There was a small issue we found a couple days later, he immediately came back, picked it up, fixed it and also tried to help us with some other issues we were having. He spent time explaining the issues and the limitations of the computer we purchased (my son is a gamer - we did not buy a compatible gaming computer). He gave great advice about purchasing a computer made for gaming and even offered to check out any computer we were thinking about free of charge. He is very dependable and definitely goes above and beyond to try everything to help - even when it is your computer that limits what he can do. We will definitely be keeping his card on the fridge and calling him whenever we need help - with three computers in the house, he will be getting called!
  • Alice W. Mar 3, 2016
    Computer Repair
    Verified Review
    Just the best PC repair ever!
  • James T. Feb 27, 2016
    Virus Removal Services
    Verified Review
    Delivered outstanding service. Was available onsite same morning. Had a sticky problem with my operating system rather a virus but he was able to fix it and my computer is now working like new and better than before.
  • Pat D. Feb 19, 2016
    Computer Repair
    Verified Review
    Ron got rid of the various junk programs and malware my computer had accumulated over the years, and fixed some driver issues. He was pleasant, knowledgeable, courteous and efficient.
  • Dan B. Feb 18, 2016
    Computer Repair
    Verified Review
    I had issues with the printer and computer communicating with each other. He took care of it.
  • Dan S. Feb 16, 2016
    Computer Repair
    Verified Review
    Had a print spooler issue that would not allow me to install a printer driver and thus was unable to print anything. Within 1.5 hrs Ron isolated the problem, installed the driver, and had the printer working. He was knowledgable and explained things and gave advice as he worked which was helpful. Would definitely use him again.
  • Motoko K. Feb 14, 2016
    Computer Repair
    Verified Review
    Ron came on time and fixed my computer problem right away. He also clean up computer so that computer function smoothly, but he did not charge by hour but by originally requested job. And his price is very reasonable. I would strongly recommended.
  • Joe N. Feb 12, 2016
    Computer Repair
    Verified Review
    Ron was great. Arrived on time and all work was done very well and at estimated price. Would both definitely use again and would highly recommend
  • Jeannine R. Feb 7, 2016
    Computer Repair
    Verified Review
    Got my computer up and running :)
  • Bonnie W. Feb 1, 2016
    Computer Repair
    Verified Review
  • Carol B. Jan 31, 2016
    Computer Repair
    Verified Review
    Ron was able to come out right away to take care of my computer. He spent several hours trying to figure out why my excel files were hanging up; but he did fix it. He also cleaned out unnecessary files and all viruses and malware....and he did all this for one low price - not by the hour. He is very dedicated to solving your problems and his prices are very reasonable.
  • Michael T. Jan 18, 2016
    Computer Repair
    Verified Review
    Ron came to my home, took my computer under his wing, returned just as promised with request work done and it has run well ever since, all for a very minimum fee. Friendly and straightforward to deal with and as honest as they come.
  • Terri M. Jan 16, 2016
    PC Computer Repair
    Verified Review
    Great guy we had non working equipment put he helped us out, very nice he said he would come back on Monday if we got working equipment.
  • Christian A. Jan 5, 2016
    Computer Repair
    Verified Review
    Ron was amazing. He went above and beyond to help me with my computer issue. Even though there were many unforeseen issues and new problems pop up, he was able to problem solve it and get my computer working again. Plus he is friendly! I will definitely recommend him for your computer repair needs!
  • Patrick C. Dec 31, 2015
    PC Computer Repair
    Verified Review
    Ron got rid of the vertical lines on my screen.
  • Kirsten O. Dec 29, 2015
    Computer Repair
    Verified Review
    Ron is very prompt and came the same day I called him. Immediately he found the issue and cleaned it right up. I had a problem connecting to my Internet and he not only showed me how to fix the problem, but also gave me insight into other ways I can get a faster connection. Amazing service and personality to boot!
  • Ann B. Dec 27, 2015
    Computer Repair
    Verified Review
    Ron helped me out not once but twice in a short amount of time and at an affordable price. I would not hesitate to recommend him and will go right back to PC Triage if I ever need help in the future.
  • Carol C. Dec 24, 2015
    Computer Repair
    Verified Review
    Incredibly fast service, so very helpful. I was so pleased !!
  • Phil E. Dec 13, 2015
    Computer Repair
    Verified Review
    Our son's laptop was overheating and unable to use. Ron came to our house on Saturday and brought it back the next day and charged the price he quoted even though it was a longer job than he anticipated. He removed an incredible amount of viruses and gave great advice to our son about wht NOT to load, etc. We highly recommend Ron!
  • Sasha R. Dec 6, 2015
    Data Recovery Service
    Verified Review
    Awesome! There is good reason he is so highly rated. Would definitely use Ron again.
  • Beth E. Nov 23, 2015
    Computer Repair
    Verified Review
    Ron was very responsive, professional, and easy to work with. My computer emergency happened on the weekend (of course). My laptop was overheating and I kept getting a scary error message about a fan not working. Ron was able to quickly determine that I did not, in fact, need a new cooling fan. He whisked the computer away and returned it the next day in much better (and cooler) shape. He kept me informed about what was happening and I learned a lot through the experience. I will definitely call Ron with my technology needs in the future!
  • George D. Nov 12, 2015
    Router Setup and Installation Services
    Verified Review
    Ron did an excellent job helping me navigate the process of setting up a network that needs to cover a very large area. He was friendly, professional and a pleasure to work with.
  • Michelle B. Nov 11, 2015
    PC Computer Repair
    Verified Review
    I have a habit of slowly destroying electronics and I had damaged and broken off so many parts of my laptops charging port. Ron not only responded within a hour, but explained what needed to be done, picked my laptop up from my place a day later (and drove about a hour and a half for it!) kept me udpated, AND is driving back to my place to drop it off. I will always return to him for all of my computing needs.
  • Shlomo F. Nov 6, 2015
    PC Computer Repair
    Verified Review
  • Gary W. Nov 4, 2015
    Computer Repair
    Verified Review
    I couldn't be more pleased. Everything went smoothly. I have nothing but praise for Ron's work
  • Dana T. Nov 1, 2015
    Computer Repair
    Verified Review
    I am beyond pleased with my experience! Ron was very responsive and accommodating. He met me downtown to take a look at my computer and diagnosed it right away. (I spilled water on my laptop and the keyboard was shot :/) He then took the time to find the best price for the replacement keyboard. He was even willing to pick up a temporary keyboard for me while we waited for the new one to arrive. I am so appreciative for how easy he made the whole process and glad to have my computer back up and running even better than before I baptized it. :) Thank you Ron!!
  • Kouki J. Oct 31, 2015
    Computer Repair
    Verified Review
    Mr. Ron Billing was polite and curtious. He popped over to my place looked at my PC and told me what he thought was wrong with it. Even though there was nothing he could do (since I needed a replacement part) he did not charge me for his services. I know if I have a PC problem in the future I will be back to PC-Triage for help.
  • Christine P. Oct 29, 2015
    Computer Repair
    Verified Review
    Mr. Billings, was prompt, very pleasant and knew what was wrong with my laptop. He had it back to me within 48 hours.
  • Michele M. Oct 24, 2015
    Computer Repair
    Verified Review
  • Barbara H. Oct 18, 2015
    Computer Repair
    Verified Review
    My HP notebook computer was seriously overheating, to the point that it started shutting itself down when it got too hot. I knew enough about my computer to guess that this was the extent of the problem. I did a bit of research, figured out that my fan was probably caked with dust, and decided that I didn't want to try to open up my notebook to clean it. I did a search on "best computer repair vancouver wa" and clicked a few links. I clicked on one that started asking me a bunch of questions right off the bat, and I proceeded to answer them. Before I knew what was happening, I was told that I'd be getting some responses to my request, and I discovered Thumbtack for the first time! Not only that, within five minutes I had received TWO offers to help me fix my computer. Ron Billings offered an immediate quote to do the work, as a project fee instead of a per-hour fee, and said he could do it "today" (which was Saturday) and that he could pick up and deliver. The other fellow who responded said that he charges $45 per hour, would need to evaluate the situation to determine just what the problem is and it would take 30 minutes to an hour to make that determination. He also didn't say anything about onsite vs. pickup or when he might be able to work on my computer. Since I was strongly certain that I already knew what the problem was, I went with Ron. I also read a few reviews for Ron -- he's got 160 of 'em! -- and that helped me decide to go with him, too. He also states in his profile that he doesn't believe in per-hour fees, which I strongly agree with. I have the same philosophy with the services I offer. I had TWO different social engagements that day, and despite that, Ron was able to pick up my computer before the first one and take it to his lab, clean up my computer both of dust AND some sneaky virus files, and bring it back in perfect working order a few hours later before I had to leave for my second event! And the fee was exactly what he originally quoted, which was very reasonable. Not only that, Ron has a great sense of humor, and he gave me several additional tips that will definitely help me keep my computer functioning well for a long time to come. I NEVER expected that I'd be able to get my computer fixed within just a few hours, on a very hectic SATURDAY, at a very reasonable price that didn't change from the original quote, and have it picked up and delievered as well! An overall EXCELLENT experience! I highly recommend Ron Billings of PC-Triage.
  • Susan R. Oct 13, 2015
    Computer Repair
    Verified Review
    Ron was very knowledgeable regarding diagnosing my laptop just from me telling him what was wrong with it! He came to my house and picked it up and had it returned to me in 1.5 days, even less time than his estimate! I was charged the estimated price, great communication, great service and of course I have my laptop back and it works awesome! Would highly recommend to anyone and I would use again, well worth it!!
  • Donald S. Oct 13, 2015
    Computer Repair
    Verified Review
    My computer works now! It didn't yesterday! Ron did a good job of fixing it and it didn't take very long nor did it cost very much.
  • Vernell W. Oct 11, 2015
    Computer Repair
    Verified Review
    Ron provided excellent technical services that quickly solved my problem. He also gave me advice to prevent future problems. To top it off his excellent customer service will bring me back to him for any needed computer services in the future!!!
  • Daniel P. Sep 28, 2015
    Computer Repair
    Verified Review
    This whole experience was better than I could have hoped. After not turning my custom build on for two years it was restarting every 30 minutes and failing to recognize the boot drive. I signed up for Thumbtack last night, got an email from Ron first thing the next morning saying that he would pick up, diagnose, and deliver for no charge. I wound up calling him and he actually just gave me three troubleshooting tips that fixed the problem entirely. Free of charge. He clearly had my best interest as the customer in mind and had the technical knowledge to diagnose a problem without even seeing the machine. I will definitely look to him for all future computer problems,
  • Maggie J. Sep 27, 2015
    Data Recovery Service
    Verified Review
    Excellent service all the way around.Ron went way above and beyond. Cost was extremely reasonable, great guy who really knows what he is doing.
  • Louis F. Sep 26, 2015
    PC Computer Repair
    Verified Review
    Ron is very professional. He knows what he is doing. Will go back to Ron if there is future computer issue.
  • Maya J. Sep 25, 2015
    PC Computer Repair
    Verified Review
    Disorganized, unprepared, sloppy.
    Ron B. Sep 25, 2015

    I was late and I felt very bad about that, so I did not charge her. As a rule I do not do low voltage wiring, I'm a computer guy. By the way there is a difference. I made an exception, I did a good job everything is fine, look good worked good what more is there? I'm sorry she was not happy but with a hundred and fifty five star ratings I think it proves some people wouldn't be happy regardless how kind or how hard one works.

  • JOHN D. Sep 25, 2015
    Network Support Services
    Verified Review
    Ron was very helpful troubleshooting my network problem over the phone. He's a solid rescource for any and all your computing needs.
  • Song O. Sep 23, 2015
    Computer Repair
    Verified Review
    Excellent human being to deal with, quick and reasonably priced.
  • Fred C. Sep 21, 2015
    Computer Repair
    Verified Review
    As expected pickup and return of my PC. It has performed as new since the repair.
  • Paola S. Sep 21, 2015
    Computer Repair
    Verified Review
  • Richard W. Sep 12, 2015
    Computer Repair
    Verified Review
    need a geek to come to your home for your computer needs? look no further. Ron Billings is your man. He's a nice guy. I was impressed by his punctuality, his knowledge and he's very affordable. When I need computer help in the future, he's my man. Did I mention he's a nice guy?
  • James F. Sep 9, 2015
    Computer Repair
    Verified Review
    Ron very competently and quickly replaced my dying laptop hard drive, saving and re-loading lots of user files (pictures, documents, etc) onto the new drive and loading all of (OK, most of) the necessary drivers. A lot of fiddling, but he very cheerfully just got on with it. Fixed and on the road again, all over the course of a weekend. I wouldn't hesitate to take any future PC woes to Ron at PC-Triage, who should also be known as Mr 'No Problem'!
  • Lisa H. Aug 30, 2015
    Computer Repair
    Verified Review
    Ron responded to my request for computer help right away. I told him the details of the problem and he assured me he could fix the laptop. He met me soon after we spoke on the phone, in a location that was convenient. After taking a look at my laptop he said it could be fixed in 24 hours. Ron kept me informed of the progress of the repair and fixed it promptly. When he returned the laptop to me the price was the same that he quoted, there were not any additional costs. Ron was professional, friendly, down to earth, and a pleasure to work with. I will certainly call him again for future computer repairs and highly recommend his service. 5 stars all the way. Lisa H.
  • Norm L. Aug 18, 2015
    Computer Repair
    Verified Review
  • Chris B. Aug 14, 2015
    Computer Repair
    Verified Review
    Ron (PC Triage) is knowledgeable, resourceful, tiimely, dedicated, and professional. He provides service on time, with free pickup and delivery, at a competitive price that is an excellent value. Look no further, my endorsement is unsolicited, it is an accurate description of what to expect when you hire Ron from PC Triage.
  • Keirsten L. Aug 10, 2015
    Computer Repair
    Verified Review
    Very upfront, personable, and delivered upon what he said he could do, I'm very happy with the outcome of working with Ron!
  • Ann W. Aug 6, 2015
    Data Recovery Service
    Verified Review
    Ron was unable to retrieve my data but he did an excellent job trying.
  • Kenneth M. Jul 22, 2015
    Computer Repair
    Verified Review
    Free pick up and delivery. Price quoted in advance, no surprises. I highly recommend PC-Triage.
  • Dianne S. Jul 20, 2015
    Computer Repair
    Verified Review
    It was a good experience. Very helpful with questions we had about our system and programs before and after he fixed our desktop computer. It was completed over a weekend, so no real down time on our end. Overall a good experence and will use him again when needed.
  • Beverly B. Jul 17, 2015
    Computer Repair
    Verified Review
  • Carmen D. Jul 7, 2015
    Computer Repair
    Verified Review
    Ron was available quickly. He completed my work request within a very short time, and his rates were very reasonable. In addition, he was a very pleasant person. I really appreciated his services and will definitely contact him again next time I need computer assistance.
  • Jannie H. Jun 27, 2015
    Computer Repair
    Verified Review
    Fantastic and lightening fast service! I will absolutely be calling Ron when I break my computer next time!
  • Fred M. Jun 23, 2015
    Computer Repair
    Verified Review
    I spilled red wine in my laptop keyboard during a Skype call on Father's day. The computer screen went dark and the there were no further signs of life for the next 24 hours. I searched for help on the Internet. Most sites left me discouraged about recovering the use of my laptop. After a search for computer repair people in my area, I found Ron through Thumbtack.Ron responded within a few hours to my request for help and picked up my laptop soon thereafter. He wasn't optimistic either about the prospects. But within the same day he called me and told me that not only was the data on my computer recoverable, he was able to bring the computer back to full life.On the same day he returned it to me, and so far it is just a s good as it was before the wine entered the keyboard. He must have a magic wand, and I suppose his computer repair experience helped too, His charge for the miracle fix was modest. What a guy!--FM, Beaverton
  • Todd E. Jun 5, 2015
    Computer Repair
    Verified Review
    Great fast service excellence work. I thoroughly enjoyed the experience, I had my computer in 24 hours fixed and better than before. I would recommend Ron to anyone and use him for any of my computer needs. Thanks Ron
  • David M. Jun 2, 2015
    PC Computer Repair
    Verified Review
    Ron was fast, efficient, and affordable.he is a genuine pleasure to be around as well.
  • Pepe R. May 31, 2015
    Computer Repair
    Verified Review
    Appreciate very much the work Ron did on my computer for a very reasonable price in quick fashion. Travelled to meet me, was curteo7s, and solved the problem that had me locked out. Highly recommend him.
  • Chris M. May 22, 2015
    Computer Repair
    Verified Review
    Top notch first class service. Ron had a good idea what the problem was based on my description but said that he would need to take it apart before he could confirm. He picked up from my home, took it apart and got back to me right away with the problem...it was worse than I thought but he was able to use parts from my other disabled laptop and put them together as well as modify where the connector connects to the mother board so problem will not happen again. He communicated all the details to me, completed the repairs and delivered it to me at work, less than 48 hours and price went up minimally based on the extra scope needed. Very satisfied with the professional service and can do attitude. I highly recommend Ron and will definitely use him if I ever have a computer repair again. Free, prompt pickup and delivery to fit my schedule and great work. This is your go to guy.
  • Boris P. May 17, 2015
    Computer Repair
    Verified Review
    Fantastic service, above my expectations! Ron is very knowledgeable and a very nice gentlemen! He was a pleasure to work with, and I would recommend him to anyone!
  • Kate N. May 14, 2015
    Data Recovery Service
    Verified Review
    He picked up, dropped off again, and all within 24 hours for a reasonable price.
  • Maureen V. May 13, 2015
    Computer Repair
    Verified Review
    I dreaded the prospect that the problems with my laptop rendered it headed for the scrap heap, with no hope of affording its many dear familiar features among available affordable replacements. Then through Thumbtack, I encountered Ron, who offered to evaluate the problem. He resolved it! Ron restored my laptop for a fraction of the cost I would have faced if I had replaced it with any expensive, but still unsatisfactory new replacement. He persisted in tracking my poor laptop's hobbled performance until all worked smoothly again. What's more, I can contact him for expert advice going forward. If you are keen to restore any pc that you know and like, Ron Billings' expertise and professionalism will exceed your expectations, promptly and affordably. Also, he is a genuinely nice person.
  • Jerry M. Apr 30, 2015
    Computer Repair
    Verified Review
  • Marylynne D. Apr 24, 2015
    Computer Repair
    Verified Review
    My laptop hinges broke (bad design) and he did a retro-fit worked out great. I would definitely use him again.
  • Jeff B. Apr 12, 2015
    Computer Repair
    Verified Review
    Fast response. Nice sysyem
  • Whitney H. Apr 7, 2015
    Computer Repair
    Verified Review
    My aluminum laptop had a lot of body damage from a drop so it was unusable, Ron fixed my computer within one day and it looks great I highly recommend calling Ron with your computer issues. He fixed it quickly, and has great customer service skills! Thanks Pc-triage!
  • Nia S. Apr 4, 2015
    Ron has worked on our computers for many years. We are self -employed and depend on our computers for our income. Every time we have needed Ron's services, we always know that the computer problems will be solved and we will be up and running with minimal delay. Not only do we appreciate his excellent knowledge of computer technology we also enjoy his sense of humor, and his professionalism.
  • Carol D. Apr 1, 2015
    Computer Repair
    Verified Review
    Ron picked up my laptop, fixed it over night and returned it the next day. The problem was more severe than we first thought but he figured it out and didn't charge me for the extra work he put in.
  • Kim H. Mar 23, 2015
    Computer Repair
    Verified Review
    Ron was prompt and he keyed in immediately to the serious issues we were having with the PC. Some of those issues had to be handled off-site, but the downtime was minimal. Ron provided solutions and suggestions for ongoing maintenance, back-up and security issues. We are most pleased.
  • Adele S. Mar 21, 2015
    Computer Repair
    Verified Review
    The only person in Portland for computer repairs! He responds instantly to requests, comes to your house, and if necessary will take your computer to work on and bring it back fast. He checks and cleans up any other problems he finds and leaves your machine in optimum condition. His fee is more than reasonable, and he is a totally honest and genuine person. Look no further!
  • Cheryl B. Mar 18, 2015
    Ron is always cheerful, knowledgeable and good to work with. I like his ability to work online as well as come to my home. He is reliable and always there when you need him! KUDOS Ron!
  • Ahliae T. Mar 18, 2015
    Computer Repair
    Verified Review
    Ron was prompt and helpful, and very knowledgeable about troubleshooting and keeping viruses under control. I definitely would recommend his services!
  • Russsell T. Mar 16, 2015
    Ron Billings is one knowledgeable, passionate, dude when it comes to getting your computer back up and running. He's kept our desktop and laptop in top condition over the last five years, at very reasonable prices, and at just about any time night or day. But just as relevant to my family is the graciousness and great sense of humor that comes through the door along with the technological acumen that Ron brings.
  • Don B. Mar 16, 2015
    Ron goes far above what is needed to fix our computers. He will take our computer to our shop, and if necessary take it apart. One day he put in a wireless dongle for free on one of the computers that had problems. Sometime things down't work out well, but Ron will do the work again and get the problem fixed. I think Ron is an excellent person to call for any computer problem. I am confident he will be able to fix your equipment.
  • Miles J. Mar 16, 2015
    I am very pleased with the work Ron has done over the last three years for me on my home computer. He has rebuilt my computer twice during that time. He is very reliable and knowledgeable. He goes out of his way to locate the right components to do the job.
  • Lois H. Mar 16, 2015
    We can't say enough good things about Ron Billings. As two total technophiles, having a computer down is one of life's most frustrating experiences, but for six years Ron has been a light in the darkness fixing the two computers in our home. He is smart, totally reliable, always reachable via his cell phone, comes to our condo, arrives on time and takes care of our problem, in addition to which he is a very competent, pleasant person who quickly dispels the terrible mood we're in when he arrives. We recently moved to another state but still rely on Ron for advice and help. We notice that he, unlike other techies, does not include the time spent downloading and scanning for viruses in his billed hours which we're not sure is fair to him and might be something he could rethink in the future. We just can't say enough good things about our experience with Ron. Bob and Lois Hallock
  • Jorie J. Mar 15, 2015
    Ron is just a great guy all around, pleasant and punctual, genuine, efficient and helpful. Add a really impressive knowledge of all things technical and you've got a home run. Hire this man for all your computer needs. You won't regret it!!
  • Betsy S. Mar 15, 2015
    In addition to being an extremely competent technician, Ron has a droll sense of humor that my husband and I really enjoy. He is very thorough in his work and when he fixes your computer, it stays fixed!
  • Rick B. Mar 15, 2015
    Had a problem with a bad virus, I called Ron he was there in no time and had it fixed within an hour. I could not have been more pleased with his response and quality of work.
  • Jean T. Mar 15, 2015
    Computer Repair
    Verified Review
    My computer is doing the same things it did before he came over. He's a nice man but I've spent $99 now and my computer still is not working correctly.
    Ron B. Mar 15, 2015

    After reading this review I was very concerned, I called Jean within an hour of her post and was able to discuss the situation to her complete satisfaction. I take my service very seriously 100% satisfaction is my goal and what I expect, ever time, every day. If there is ever a problem I need to know about it as soon as possible so that I can take any action necessary to insure complete satisfaction. Ron

  • Joe B. Feb 28, 2015
    PC Computer Repair
    Verified Review
    Ron is a very enjoyable guy. He arrived right on time, took over my chair and did what had to be done. Thanks to his expertise my system is going at breakneck speed.. jb
  • Ricardo S. Feb 22, 2015
    Computer Repair
    Verified Review
    He went to my office to pick up my computer and dropped it home once it was fixed. His work was excellent, he know what he is doing and is easy to communicate with. Will call him again if i break something else.
  • Kris C. Feb 22, 2015
    Computer Repair
    Verified Review
    Ron was very prompt in request and in completing the repair. He went above and beyond in cleaning up my computer system. He delivered my computer so I didn't have to take time off to go get it. I greatly appreciate his efficiency and follow up to make sure it worked to my expectations. Thanks!
  • Angela D. Feb 12, 2015
    Data Recovery Service
    Verified Review
    Ron worked very hard and tried to recover my data off the portable hard drive. He picked up and delivered the hard drive which was perfect for me as a busy professional. I woudl definitely recommend him to anyone.
  • Joseph W. Jan 23, 2015
    PC Computer Repair
    Verified Review
    Came to my home, explained all about repair. Any computer owners in and near Portland, OR. Should be using Ron as their computer Tech.
  • Bob P. Jan 20, 2015
    Computer Repair
    Verified Review
    The 'about:blank' problem has been fixed. I got some good tips from him but some of my browser sites were deleted. All in all, very good. Thanks Ron.
  • Dennis K. Jan 19, 2015
    Computer Repair
    Verified Review
  • Nathan M. Jan 19, 2015
    Computer Repair
    Verified Review
    The simple fact that Ron will come to your door to work on or pick up the computer is wonderful convenience. He picked up my laptop that seemed to have a straight forward problem, but it turned out to be something much more. He diligently worked hard to find the cause of the issue, even brought in some consultation to help him. After it all, he still didn't charge me any extra for the work. He runs a very respectable business and he honors his word.
  • Sandra G. Dec 10, 2014
    Computer Repair
    Verified Review
    Very helpful and he answered all of our questions!
  • Michelle P. Nov 29, 2014
    Computer Repair
    Verified Review
    I highly recommend Ron! His service is affordable and he fast at what he does! I also really loved that Ron makes it convenience to meet with YOU, instead of meeting with him if he had his own store. I would definitely come back to Ron if I have any future issues with my laptop.
  • Mark W. Nov 15, 2014
    PC Computer Repair
    Verified Review
    Everything was done in a timely manner.
  • Jan K. Nov 14, 2014
    Computer Repair
    Verified Review
    We hired Ron to look at our computer after it froze up and was inoperable. He found several problems and worked very hard to make sure we had access to our hard drive. Ron is a great guy, very pleasant to work with and goes the extra mile to provide 5 star service. I would definitely recommend him to my friends.
  • Margaret M. Nov 9, 2014
    Computer Repair
    Verified Review
    Great service and at a great rate. Ron serviced my computer on a Sunday and even came to my location. Took care of my problem plus addressed some issues I wasn't even aware of. I highly recommend PC-Triage. We will us PC-Triage for any hardware issues that our company has.
  • Gregg B. Nov 4, 2014
    Computer Repair
    Verified Review
    Ron went far beyond the normal in regard to customer service. I had a tight timeline for the repair to be completed and he came through with excellent performance results.
  • Andrew P. Nov 4, 2014
    Computer Repair
    Verified Review
    Ron was very helpful and solved my problem
  • Stefano I. Oct 30, 2014
    Computer Repair
    Verified Review
  • Jean S. Oct 28, 2014
    Data Recovery Service
    Verified Review
    Ron is a great guy - he helped us on very short notice. Got the job done and provided great tips for future backups
  • Victoria G. Oct 25, 2014
    PC Computer Repair
    Verified Review
    Great guy. Allowed me time to discuss issues without making me feel I was on the clock or charging more. Though the issues I had were not waaay bad, he did a good job in bringing peace and speed to my laptop, as well as helping me with streaming to tv, which Ive found few techs will do. Not to mention he gave me needed cords at no extra cost. Very kindly guy with many years working on pc's.
  • Sharon G. Oct 20, 2014
    Computer Repair
    Verified Review
    Loved the man, loved his work. Ron unlocked my computer, and as additional services added Microsoft Word and jazzed up my desktop going beyond the call of duty. In a matter of a few hours I was back in service. The pick-up and delivery service is wonderful, too. The quality of work is excellent and the price ever so reasonable. I couldn't ask for more.
  • Andrew G. Oct 11, 2014
    Computer Repair
    Verified Review
    Ron was absolutely amazing. Did everything he could to fix my stubborn windows 8 laptop. And runs way better now. He's also a very nice and funny guy! I'll be calling him for all my issues in the future. He deserves 10 stars! Andrew,
  • Liz S. Oct 11, 2014
    Computer Repair
    Verified Review
    Ron provided me with top hospitality and service for my laptop issue. He was quick to respond, show up, and fix the problem. I doesn't get much better than that. I am confident in Ron as my new resource for all tech needs and will be recommending him and his services to my friends and colleagues!!
  • Daniel C. Aug 13, 2014
    Computer Repair
    Verified Review
    Very positive experience. I'll be bringing my problems to him in the future!
  • Chad S. Aug 9, 2014
    PC Computer Repair
    Verified Review
    Quick and easy and reasonably priced. Ron fixed whatever was causing my computer to boot up slowly and provided suggested virus protection options in less than 30 minutes.
  • Bill B. Jul 30, 2014
    Computer Repair
    Verified Review
    Ron came to our office to install a new version of Outlook. I hate Outlook, but my business partner likes it. It was well worth the cost for Ron to install the new version over a buggy older version. Three hours after the installation, there was a question, and Ron returned to resolve within an hour. Highly recommended for skill and price.
  • Jacquie H. Jul 29, 2014
    PC Computer Repair
    Verified Review
    Received quote yesterday and computer already back home and working ! Thank you for the excellent service
  • Steve P. Jul 4, 2014
    Computer Repair
    Verified Review
    Ron was awesome. Picked up my PC at home. Had it fixed and back in my hands the next afternoon. Exactly what I was looking for.
  • Terry B. Jul 1, 2014
    PC Computer Repair
    Verified Review
    Quick, courteous response, got the job done at a very reasonable price. We're thrilled with his expertise!
  • Swapnil G. Jul 1, 2014
    Computer Repair
    Verified Review
    My laptop was making fan noise and was overheating. Ron cleaned it, removed malwares and viruses and now laptop works smooth. Ron has good knowledge and he certainly gave me a good service. I would recommend him for any type of laptop service!
  • Karen S. Jun 28, 2014
    Computer Repair
    Verified Review
    Fabulous! What a nice man! And so knowledgable! I'm leaving this review using the laptop he rejuvenated, top to bottom, even retrieving a CD that got sucked into its innards over a year ago. I'm so impressed! I have his number now on speed-dial and will call immediately the next time I mess this thing up. I was thinking I needed to buy a brand new labtop. He came in at estimate, saving me several hundred dollars!
  • Kristianne A. Jun 21, 2014
    Computer Repair
    Verified Review
    Fixed my laptop super fast! Nice man.
  • Lorraine A. Jun 20, 2014
    PC Computer Repair
    Verified Review
    Wow, is just an understatement for the extensive skill level he brings to his customers, like me. His humor is not bad either. Lorraine Ase
  • Shawna B. Jun 15, 2014
    Computer Repair
    Verified Review
    Very knowledgeable he explained my options thoroughly. He's a very nice man and funny as well thank you Ron
  • Hope L. Jun 11, 2014
    PC Computer Repair
    Verified Review
    Ron did a fantastic job. Quick turnaround, quality repair, flexible schedule, great price, and overall really nice guy!
  • Marilyn J. Jun 10, 2014
    Computer Repair
    Verified Review
    After trying everything I knew of to fix my laptop, it finally dawned on me that I needed a professional. PC Triage, specifically Ron Billings responded over and above all the others so I called him. So glad I did! Not only did he fix the problem, but much faster than I was expecting. His charges were also very reasonable and he is quite a personable professional! I highly recommend that you at least give him a call.
  • Steven A. Jun 10, 2014
    Computer Repair
    Verified Review
    Hands down the best customer service I have received in any service field. Ron was professional, personable, and prompt with the completion of my laptop. My work tech said it would not work again... Ron proved that wrong! Not only did he fix my PC, but if came and picked it up and delivered it upon completion. His communication was stellar via email and phone. He has a customer for life and I would without thought refer anyone I know with PC issues to Ron w/ rapid speed! Thanks Ron!!!
  • Lori R. May 16, 2014
    Computer Repair
    Verified Review
    Ron is reliable, punctual and professional. He picked my computer up, fixed it completely and dropped it off the same day! He also cares about taking care of the problem and charges reasonable prices!! Thanks Ron!!
  • Amy L. May 13, 2014
    Computer Repair
    Verified Review
    When Ron contacted me I was almost to the point of admitting defeat. His outlook on the situation was much more positive, and he soon had me sharing his optimism. I am so pleased with the level of service; there just aren't words... I am beyond satisfied.
  • Jack F. Apr 26, 2014
    PC Computer Repair
    Verified Review
    Ron jumped on my problem, fixed it faster than expected and charged me less than the original quote. Definitely a GO TO Guy for PC repair. Also a nice guy.
  • Cynthia J. Apr 19, 2014
    Computer Repair
    Verified Review
    I had to get data transfer from a dead computer and he got the work done on the same day and is amazing and funny too. Really good place, I liked the service quality and despite complications he sticks to his quotes and there are no surcharges.
  • Amy W. Apr 10, 2014
    Computer Repair
    Verified Review
    Ron was super quick and getting my computer screen fixed. Two days, other places said a few weeks! And the price he said it would cost was what it cost, no surprise charges. Definitely will be going back to him for future computer issues!
  • Brian W. Apr 8, 2014
    PC Computer Repair
    Verified Review
    Punctual, polite, and friendly, just an added bonus to all of Rons helpful and insightful knowledge. Thanks Ron
  • James B. Apr 6, 2014
    Computer Repair
    Verified Review
    Needed some repair work done on a laptop with a particularly difficult model design. Job was finished that day, and everything is working now as it should be.
  • Ray N. Apr 3, 2014
    Computer Repair
    Verified Review
    Ron is the best! Since I am not technically smart about computer usage and problems; I call Ron and only Ron for help. I totally trust him and most of all, he is a great guy to work with and his personality makes it fun! His fees are reasonable which is imperative for us senior citizens on budgets. I highly recommend him!!!
  • Joe P. Apr 3, 2014
    PC Computer Repair
    Verified Review
    Ron's services far exceeded my expectations. He eliminated viruses, changed software programs, eliminated redundant programs and changed my operating system. He changed my backup method and gave me hands on instruction. He also followed up answering my questions and tweaking some additional issues remotely while we were on the phone together. He did this at a far less cost than any of the larger in home computer services and never exceeded his bid. I found Ron to be extremely pleasant to work with and would strongly recommend his services to anyone with a computer need.
  • Ryelle P. Mar 27, 2014
    Computer Repair
    Verified Review
    Ron came on time, spent over an hour with my granddaughter's laptop, and got it up and running without incident. He was a pleasure to have and I will definitely call him again if the need arises. It's nice to find someone you can trust for once.
  • Julie H. Mar 25, 2014
    Computer Repair
    Verified Review
    Ron is Great! He is the epitome of customer service which is a delight to find in our society today. I am NOT computer savvy and I know I am not alone. This is a vulnerable place to be in today's world of technology. Hiring Ron, I found a professional technician who is honest,affordable,patient and available. He is able to work with me at my level of knowledge with computers addressing what I need. Ron has a lovely personable personality not typical to most technically inclined personalities that I have come across previously. I contacted Ron because I had a virus on my PC HP laptop computer. He was at my home the next day and had the virus taken care of in an 1 hr 1/2. The next few things I mention indicate the level of customer service you will get with Ron. 1) While he was working on my computer I brought out an older computer that I thought was useless and he offered to take the computer to his office and put a new operating system in it for a VERY reasonable price. I had it back the next day. He was sure to sit down at my home and start my computer to check that everything was working well. There was a curious glitch with the computer not working wireless and he left and came back with a part to Make the computer work that day. 2) Ron informed me while working on my computer that my download speed was so slow that it was if I had dial up speed. I had been in touch with comcast with this problem for some time. Because Ron pinpointed this and was able to explain to me in detail what has happening I was able to advocate precisely to comcast again and had three comcast trucks at my house the next day who found that the internet service was not working well on their end effecting the neighborhood. I was credited almost 100.00 to my comcast bill, though still not as much as I deserve for not having the internet speed I was paying for, It was money back to me..........Thank you Ron. I highly recommend Ron and trust you will have a great experience working with him. Happy Client Juls
  • Nathan G. Mar 16, 2014
    PC Computer Repair
    Verified Review
    He was very knowledgeable, figured out what others could not , and was entertaining to top it off. I will be calling on him in the future, I'm sure - and will definitely refer him to others
  • Sarah L. Mar 13, 2014
    PC Computer Repair
    Verified Review
    Ron is a great guy! He knows his stuff and you can tell he loves what he does. I was worried no one would be able to fix my computer and I was wrong! he came out and in less than 5 minutes established the problem and had it fixed! as well as cleaning it and removing viruses! I am very very pleased and will be recommending him to all my friends and family! you should too!
  • Rachel H. Mar 8, 2014
    Computer Repair
    Verified Review
    Ron was a great help. We met at a Starbucks and he got right to work. He found the problem right away. He offered very helpful suggestions as well. He quoted me a great price that was way less then the other competitors! I would suggest him to all family and friends, and will be using him with all other computer help. Thank you Ron!
  • Mary J. Feb 21, 2014
    Computer Repair
    Verified Review
    Ron was very knowledgeable about the PC. His time spent here was so fast and efficient that he keep my at ease by joking around. I wouldn't hesitate in recommending him to someone else needing their computer repaired.
  • Vickie K. Feb 16, 2014
    Computer Repair
    Verified Review
    Ron responded quickly and was very pleasant to deal with. However, despite many determined hours he was unable to fix the issue I was having with my computer. I was definitely impressed with his persistence.
  • Sharon R. Jan 25, 2014
    PC Computer Repair
    Verified Review
    Ron picked up our computer this morning, very polite & humorous & reviewed our needs and wants. Eight hours later brought the hard drive back to our house all cleaned up & upgraded! Hooked everything back up and walked me through everything. Now that service! I am soooo happy to have things running smoother & faster and much more.....I would recommend Ron to all of my friends & family especially since I figured my computer was too old to fix! Not the case. And reasonable too.....Thanks!
  • David D. Jan 20, 2014
    PC Computer Repair
    Verified Review
    Simply put my computers hard drives were corrupted, and I needed them badly. I couldn't have asked any more of Ron, he put a ton of time into trying to reclaim my data. I am extremely impressed by the work that Ron did and I can not recommend him any more. He believes in making your current computer work, not marketing you a new one. TL;DR Use PC Triage, Ron Billings knows his stuff.
  • Russell H. Jan 20, 2014
    Computer Repair
    Verified Review
    Ron went the distance and worked diligently until he fixed the problem. He frequently gave us status updates on our progress. Even though the problem was highly complex, he took the time to explain our issues to us in lay mans terms and really took a personal interest in making sure that our computers were running in better-than-new condition. I highly recommend Ron to anyone who has issues with their computers. He is able to pick up and drop off your computer at your door for no extra service charges which is a great service to people on a busy schedule. He is friendly and has a great sense of humor and we will continue to hire him for all of our PC needs.
  • Robert B. Jan 3, 2014
    PC Computer Repair
    Verified Review
    Did what I wanted the way I wanted and offered tips to improveperformance and save money. Good Job
  • Vern W. Dec 28, 2013
    Computer Repair
    Verified Review
    I, being essentially one of Nature's bystanders, haven't the vaguest idea what Ron was doing - and I was observing the whole time he was doing it!. No matter! The only thing I waas interested in was the saving of my marriage through Ron's getting this @#$% appliance to perform like a jackrabbit out of the starting gate. Ron Billings is a competent technician and one of Nature's own good guys; sort of a computer technician cum psychiatrist. Reasonable pricing - for saving a marriage, that is.
  • Mary C. Dec 24, 2013
    Computer Repair
    Verified Review
    Ron Billings responded promptly, ad was willing to meet me on very short notice. He gave a solid analysis and price range, and even though I didn't end up giving him the repair job, he went out of his way to let me know alternatives to repairing, including recommending a laptop that would be cheaper than the repair.
  • Andrew E. Dec 9, 2013
    PC Computer Repair
    Verified Review
    PC Triage repaired my cracked display and installed MS Office 2010 on my HP Lap top. I was very happy with Ron's overall service including price, the time it took from when he picked up computer at my home/returned, and responsiveness to questions along the way. The one concern I had in choosing PC Triage and I would probably have it with anyone regardless of whether it's Staples, Best Buy/Geek Squad, etc is how safe my personal data would be. At the end of the day need to trust reviews however if there was a way to bridge this I think it would help Ron and make customers more comfortable.
  • Rebecca M. Nov 4, 2013
    Data Recovery Service
    Verified Review
    Ron responded right away to our call regarding a flash drive that needed data recovered from it. He got back to us that evening with the recovered files, and his rate was very reasonable. Based on our experience, we will be hiring him to help us get our other computers working more efficiently.
  • Ed T. Oct 30, 2013
    PC Computer Repair
    Verified Review
    Problems with malware/redirects, downloads & performance. In a panic since this is notebook I use for work and rely upon daily. All the great reviews on Ron proved true. Ron calmly addressed all pc issues and calmed my fears as well. Would definitely recommend Ron !
  • Winnie P. Oct 29, 2013
    PC Computer Repair
    Verified Review
    Ron was the only person to respond so quickly and to be so friendly! when he realized fixing my laptop or my moms laptop would not be worth the price of the parts he told us he could put them together to get one computer fully functioning for a reasonable price! I would recommend him to anyone!
  • Todd B. Oct 29, 2013
    PC Computer Repair
    Verified Review
    Ron came to my place and had my wife's system working better than ever, and not only that, but while he was waiting for something on her PC to install and update, he went to my PC in my office here at home and gave it a check up! No three day wait with our system gone, no CRAZY prices. He was personable, friendly and just won customers for life.
  • Biju N. Oct 26, 2013
    Computer Repair
    Verified Review
    Ron was very helpful.
  • David W. Oct 22, 2013
    Computer Repair
    Verified Review
    Fantastic service and a great guy. Highly recommend!!!!
  • Lori G. Oct 9, 2013
    PC Computer Repair
    Verified Review
    Ron was at my doorstep within 2 hours of my call, despite the 1 hour drive. My computer required extra work, but it was back in my hands working fine within 2 days. Ron is friendly, knowledgable, and helpful.
  • Laura S. Oct 8, 2013
    Computer Repair
    Verified Review
    Ron promptly returned my call - in fact he called while I was leaving him a message. He called his distributor and confirmed they had my screen in stock (I cracked my laptop screen) and picked up my laptop from my home shortly thereafter. This was on Monday (yesterday) and he thought he could have it done and returned to me by Wednesday. In fact, he delivered my repaired laptop TODAY (Tuesday). Great customer service. Could only be better if he took credit cards! I will definitely call him when I have other computer issues.
  • Holly G. Sep 29, 2013
    Computer Repair
    Verified Review
    Ron was extremely responsive and helpful; he was even willing to advise me on what piece of equipment to purchase ( after reviewing his records and identifying the best & most affordable wireless extender available) without charging anything. I requested that he come help with setup and he agreed to come the same day and was able to easily resolve our connectivity issues. Ron is a really knowledgeable and enjoyable person and I highly recommend him to others.
  • Judy C. Sep 21, 2013
    Computer Repair
    Verified Review
    Ron did an excellent job and I would highly recommend hiring him for any computer repair. He responded quickly to my request, came to my home (twice) and worked on my computer until the problem was solved (ended up to be a failed mother board). Also, he charged a very low price to do so. My computer works better now than it did out of the box. I will definitely call Ron again for any computer issue in the future!!
  • Lance G. Aug 25, 2013
    Verified Review
    Ron was thorough and an effective communicator. He also did not seem to be in a rush to get to his next job which I appreciate. Will be calling on him in the future for all my in-home pc fixes.
  • Dani D. Aug 23, 2013
    Computer Repair
    Verified Review
    Ron went above and beyond for us! I asked for an estimate to replace the power supply, which turned out NOT to be the problem. He replaced the video driver for the same quoted price. He picked up the system, brought it back, saw that his was an upgrade and didnt have the right attachment, and took it all the way back home to get the right one at no extra charge!! Any computer problems we have in the future we are definitely calling Ron!
  • Patricia H. Aug 23, 2013
    PC Computer Repair
    Verified Review
    Ron is fantastic! My laptop displayed an error message that the cooling fan had failed. His estimated rate was VERY reasonable. Ron called me the very next morning to tell me that it was actually a back sector in my mother board. He explained the problem and gave me the honest details. Basically, for a three year old laptop (I recently purchased a new laptop anyway), it wouldn't be worth the expense. And, as he didn't do any work, he wouldn't charge me. I also had some issues with Windows 8 on my new laptop. Lots of little problems. He took a look at it for me. Again, his rates for what he did were more than reasonable. I am very satisfied and would highly recommend Ron/PC Triage to anyone.
  • Mel B. Aug 19, 2013
    PC Computer Repair
    Verified Review
    Great service, called me within an hour to coordinate repair, picked up computer later the same day, returned next day early afternoon. Couldnt ask for more. Exteremely pleased.
  • Joe S. Jul 23, 2013
    Computer Repair
    Verified Review
    Ron was exceptional in his cuctomer service/ It took himonly minutes to zero in on our problem when The "experts" couldnt. Our business relies solely on our computers to help us keep trasck of our records. We have a retail business based on cash flow and keeping track is essential to our success. Ron came earlier than expected and then after he found the problem was humble enough to try and rfuse payment. We wouldnt have it and paid him. I recommend you talk with ron if you need help. His sensible approach is refreshing when everyone is trying to make computer repair haredr than it has to be. Thanx ron, well call you again the next sign of trouble.
  • Maridi P. Jul 20, 2013
    Computer Repair
    Verified Review
    Ron is great! Showed up quickly, fixed my problem quickly....All good!
  • Tim N. Jul 18, 2013
    PC Computer Repair
    Verified Review
  • Eilee G. Jun 23, 2013
    PC Computer Repair
    Verified Review
    ron was quick to respond to my request to fix a broken computer screen. was very friendly and kept me updated on what was going on with my computer. he even came by my home to pick up and drop off my comp. very nice guy and did not overcharge. would definitely recommend to friends and family! thanks ron!
  • Ed M. Jun 4, 2013
    Computer Repair
    Verified Review
    Ron did a fantastic "fast" job of repairing my crashed system! He was prompt, efficient, picked up & delivered my computer! Nice to meet an IT person with a wicked good sense of humor! Would definitely recommend his services and use them myself again! THANKS RON!!!!!
  • Ethan L. Jun 1, 2013
    PC Computer Repair
    Verified Review
    Excellent service, would definitely recommend to anyone and would use again myself, fast service, good service
  • Lisa S. May 24, 2013
    Computer Repair
    Verified Review
    I had some major issues that Ron was so able to resolve. I now feel like I know an expert that I can call on. I would recommend him highly. Thanks Ron!
    Ron B. May 24, 2013

    WOW your fast, I just finished this job, a few minutes ago.

  • Steve B. May 14, 2013
    Computer Repair
    Verified Review
    Ron did a great job. He was knowledgable and easy to work with and accomodated my schedule. I would recommend using him and I will use him again but hope I don't have to. Steve
    Ron B. May 14, 2013

    Thank you Steve, your very kind.

  • Jamie S. May 7, 2013
    PC Computer Repair
    Verified Review
  • Ann W. Apr 16, 2013
    Computer Repair
    Verified Review
    I called him a godsend. Came to me, fixed overnight, all on a weekend. Love him. Ann
  • Tom H. Apr 8, 2013
    PC Computer Repair
    Verified Review
    Very helpful. Explains things in understanding terms.
  • Mary B. Mar 23, 2013
    PC Computer Repair
    Verified Review
    wow! it was almost as if I had to have this disaster in order to find Ron!! Not only did he calm me down but he figured out a rather complex mess in Outlook and recovered my data within a day. I found my new tech team member!!
  • Jim N. Feb 11, 2013
    PC Computer Repair
    Verified Review
    Ron was prompt and accommodating in his follow-up to my request for service. He picked up my desktop in the afternoon and returned it to me repaired and working perfectly within 24 hours. He was easy to work with, passed on great advice and left me with a very good impression of both thumbtack and PC-Triage.
  • Jan L. Feb 4, 2012
    Computer Repair
    Verified Review
    Ron Billings was prompt and very well versed in getting my set up handled.He explained things to help me use my new "baby" and also offered assistance going forward by calling with any questions I may have.I would highly recommend Ron and will definately avail myself of his services when need arises. Jan Levings

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
As a rule I do not charge by the hour, I wouldn't want to pay someone by the hour to watch a green line go across a screen. So I charge by the job, most jobs I have done before so I have a good idea what it takes to do the job.
What is your typical process for working with a new customer?
I pick-up and deliver it's part of my service, so the first things I need are a phone number and an address. We decide on a time and I show up to ether do the work or pick-up the computer depending on what needs to be done.
What education and/or training do you have that relates to your work?
My education and training mainly come from 60 years of living, sure I went to school to learn computers sadly what I really learned was how to talk computereze, what I say to that is, who cares. I do not talk that way so what was the point? I fix things, it's not rocket science there is no hocus pocus, I like what I do and I do not have to act like some kind of know it all.
How did you get started doing this type of work?
I have always liked helping people, and I found I happen to be pretty good at fixing things, so I'm very lucky I found what I like to do and it only took 54 years to find it. Some people never find the one thing that makes them happy.
What types of customers have you worked with?
I have been lucky enough to work with people from all walks of life, Doctors, Lawyers, Judges, Farmers, Loggers, Business owners, Restaurants, Liquor stores, For profits, Not for profits, the employed the unemployed. I work for everyone and I am very lucky to do so. If there is part or peripheral of a computer that needs work just give me a call.
What advice would you give a customer looking to hire a provider in your area of work?
Just please be careful, I am sure most of my peers are very reputable, friendly and even kind. But one must be aware of the people they are dealing with, in a store is bad enough but when this stranger is in your home just be very careful.
What questions should customers think through before talking to professionals about their project?
It's not magic, it's not hard. Its knowledge and practice, know body goes to bed one night and wakes up with a working knowledge of computers.