PC-Triage

4.9
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(354)
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354 reviews
5
95%
4
4%
3
1%
2
0%
1
1%
Customers rated this pro highly for punctuality, professionalism, and value.
  • Gayle L.

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    Ron is very knowledgeable about computer issues. He cleaned up my disaster in no time at all and was a pleasure to work with. I would highly recommend him to anyone!

    Feb 16, 2018Verified
  • Doranna P.

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    I cannot tell you how happy I am with the service I recieved...I spilled coffee on my laptop and not only did he pick it up the same day I contacted him, he delivered it back to me in a week all fixed...even though I let it sit for about a month to dry and fester b4 seeking his help. AAA+ Service and a great deal. If you're looking for honest reliable help and a great deal Call PC Triage today don't wait do it today....

      Mar 15, 2017Verified

    About this pro

    I truly care that your computer works, and works well. The fact you need a computer for work, home, play, relaxation and communication is important to me. I will in all cases strive to complete your computer in a timely and least expensive manner as possible. I pickup and deliver your computer at NO extra charge because I believe in service. People, places and things. People; the people are what the whole thing is about everything starts and ends there. I know computers are a pain in the butt and far from being user friendly, in fact I find the term just silly, I have other adjectives however; silly will have to do. People are what use computers, people are what need computers, people are what need help with computers, I would say people are the most important part of any endeavor, without them you could truly ask the question, who cares”? Places; I am very lucky to go to many locations that I may never be able to go if it were not for my profession, some are dark and lonely while others are exciting and interesting but no matter, always a treat. Things; I am very satisfied taking things that do not function or are having issues and correcting the problem. I often liken it to a Chess match, I will win, because I believe I will win, and because after all a computer is just a thing.

    Years in business

    10

    Times hired on Thumbtack

    482

    Number of employees

    1

    Background check

    Completed
    Show more

    Photos and Videos

    7 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        As a rule I do not charge by the hour, I wouldn't want to pay someone by the hour to watch a green line go across a screen. So I charge by the job, most jobs I have done before so I have a good idea what it takes to do the job.
      • What is your typical process for working with a new customer?
        I pick-up and deliver it's part of my service, so the first things I need are a phone number and an address. We decide on a time and I show up to ether do the work or pick-up the computer depending on what needs to be done.
      • What education and/or training do you have that relates to your work?
        My education and training mainly come from 60 years of living, sure I went to school to learn computers sadly what I really learned was how to talk computereze, what I say to that is, who cares. I do not talk that way so what was the point? I fix things, it's not rocket science there is no hocus pocus, I like what I do and I do not have to act like some kind of know it all.

      Business hours

      Pacific Time Zone
      Sunday12:00 a.m. to 12:00 midnight
      Monday12:00 a.m. to 12:00 midnight
      Tuesday12:00 a.m. to 12:00 midnight
      Wednesday12:00 a.m. to 12:00 midnight
      Thursday12:00 a.m. to 12:00 midnight
      Friday12:00 a.m. to 12:00 midnight
      Saturday12:00 a.m. to 12:00 midnight
      Coverage Area for PC-Triage is about 50+ miles of Portland, OR.