Help! Computer Support and Repair
Help! Computer Support and Repair

Help! Computer Support and Repair

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Topic areas
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Introduction: Our goal is to empower the community to become competent, confident, technology operators! We are a small team of community-oriented individuals striving to provide affordable and accessible computer and networking services with no outsourcing of technician labor, helping individuals and businesses get the most out of their technology. Service with us is concisely communicated leaving no surprises, all provided under a fixed labor rate or fee. We follow a 4-stage service plan where we diagnose presented problems, communicate our findings, resolve them, and then provide hands-on training to ensure any repeat business we receive is never from the same issues. Whether in-person or remote, we are here to Help!

Hired 2 times

Background checked

2 employees

1 year in business

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram

Featured Projects

1 photo


Customers rated this pro highly for responsiveness, work quality, and professionalism.


3 reviews


pro avatar
Janelle H.
4 weeks ago

Hired on Thumbtack

Hired on Thumbtack

Cade provided excellent service! He also provided education on how to use new computer which was very helpful.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Help! Computer Support and Repair's reply
Thank you, your kind feedback is appreciated! If you need any follow-up assistance we are here to help. - Kade A.
Computer Repair
pro avatar
Rhonda A.
Jan 26, 2023
I inadvertently deleted some valuable information off my computer. Kade was able to retrieve all of it. They were quick and it was done remotely so I didn't have to leave home or have a service call at my home. I will use them again! Good customer service and very knowledgeable. Thanks!
Help! Computer Support and Repair's reply
Thank you for taking the time to write kind words, we greatly appreciate it! We are here to Help! - Kade A.
pro avatar
Trent L.
Jan 27, 2023
Fixed my computer audio issue quickly. Great customer service. Would recommend for any computer help you need.
Help! Computer Support and Repair's reply
We greatly appreciate the kind review! If you have follow-up questions we can answer them over the phone! - Kade A.
Background Check

Darrien Adler


  • What should the customer know about your pricing (e.g., discounts, fees)?

    Services are provided at a flat service fee or rate and include round-trip travel within 30-minutes of estimated 1-way travel. We charge a flat service fee for standard services such as repair, virus removal, data-recovery, or migrating computers. We charge a flat service rate for dynamic services such as home networking installation, 1-on-1 tutoring sessions, and configuration of email clients or other 3rd-party software. Any fee is transparently stated in advanced and is not tacked onto labor costs.

  • What is your typical process for working with a new customer?

    First, we take the time to prioritize your needs, dedicating our focus towards reaching a mutual understanding of any presented problem. A firm service fee or rate is then established prior to any service we provide. Our services are provided following the "DIRT-Simple" approach: 1. Diagnostic: We critically assess your needs by constructing a thorough plan around what we observe during our testing process. 2. Interaction: We educate you on our findings and potential fixes, putting you at the head of informed decisions. 3. Resolution: With your executive directive, we implement the best resolution for your needs leaving no surprises. 4. Training: We follow-up with guidance on proper preventative care, maintenance routines, and tips on enhancing your cyber-security. Simple!

  • What questions should customers think through before talking to professionals about their project?

    "Am I at immediate risk?" If your computer cursor is moving by itself, or you suspect your computer has been compromised, turn your device off immediately and seek a professional. Continuing to use a compromised device can escalate the damage. "Can I get a free consultation?" Yes. You will know what to expect before committing to a service through us, including estimated cost of parts if they are necessary. Transparent pricing is key to establishing trust, as the cost of projects can vary.

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