I had a good experience using Thumbtack - but specifically because I found Hedgehog Home Services. They are terrific!
I first had contact with Jim, who did an exceptional job of keeping in contact and was very responsive to my questions (answering promptly with helpful and accurate information).
I had a particularly upsetting situation that occurred after I initially decided on and scheduled with Hedgehog - my dog became ill and I had to reschedule not once, but twice. Although I personally felt badly, on both occasions, Jim and Gavin could not possibly have been more understanding. I truly appreciated this and they went above and beyond to accommodate my situation.
I worked with Gavin on my actual furniture assembly project. He helped me construct both an entertainment center and bed frame.
Gavin did an excellent job with both. The entertainment center in particular was difficult - “seemingly 100 piece” project I could never have done - very “Ikea-esq” type situation. He set about it and put it together beautifully! He did the same with the bed.
My apartment is a “work in progress” and I will be embarking on “stage 2” in the immediate future.
I will DEFINITELY be using Hedgehog Home Services again without hesitation.
These are true and knowledgeable professionals - and are not “part-timers” (like Task Rabbit for instance). They are true professionals in every sense.
Working with Hedgehog Home Services (Jim with scheduling, and Gavin for the actual project) was a 100% positive experience. Gavin was very “appropriately friendly”. He was willing to chat and answer questions, but never lost focus or stopped working.
A+++ vote from me - and will be using again. Arrived on time-courteous and knowledgeable-fair price and great work! Thanks Gavin & Jim !