It’s free with no obligation to hire
Hired 253 times
5 years in business
(Mountain Time Zone - Arizona)
Sun - Fri
8:00 a.m. to 3:00 p.m.
Cash, Venmo, Paypal
Photos and Videos
School or place of worship
Greetings This Was my First time using J&E Shine Erika was prompt to my questions & sent me a detailed email of the cleaning services! Erika was on Time to my apartment & Did an Awesome Job! Erika is Affordable I Will Request for her to do future cleanings! Take care & Happy Holidays!Dec 10, 2018Verified
Communication was quick, however I never received formal confirmation of scheduled cleaning. I also never received details regarding accepted forms of payment. I ultimately had to reach out to confirm a time and ask additional questions a few days before cleaning. The day of, the did not arrive or text when they said they would, so I ended up cancelling. I’m sure this service is great, but communication was too poor for me.Nov 4, 2018VerifiedJ's reply
Kate sorry for the misunderstanding. A night before I send you a text explaining I would be there between 2-3pm, but would text 30 min before arriving. you texted 2 20, and I was only 15min away. I didn't want to text until I was in my car ready to go. I was at another job, and never rush to get to my next job. To ensure high quality work I need to take my time in all my jobs, as you can see in my reviews. Again sorry for the misunderstanding and will work on clarifying arriving time. thank you for considering J&E shine.
Erika was on time and professional. She did a great job doing a move out clean for me. She even put the sheets on my two beds after cleaning the bedrooms. She also vacuumed. I came back to a clean house. I would definitely hire her again!May 17, 2018VerifiedJ's reply
Thank you so much for the great review!
Was underprepared for the move out clean I requested and left before the job was completed to my satisfaction. Did not respond to requests for a formal receiptDec 27, 2017
We had scheduled a deep cleaning today, but she never showed up, and never pick up my call or answer my message asking is everything was ok.Nov 12, 2017
- How did you get started doing this type of work?I started cleaning at the age of 19 years old, I worked for a cleaning company for 5 years. During those 5 years I did alot of reading and research of how to manage a cleaning company. I then decided to move forward with my company. I started with one client and then she recommended me to another client, and in 2 years I was able to do house cleaning full time.
- What types of customers have you worked with?I have worked with many different types of customers . every day is a learning experience.