What should the customer know about your pricing (e.g., discounts, fees)?
I handle most of my cases on a flat fee basis. My fees vary depending on the complexity of the client's situation and the type of bankruptcy they need. I also offer interest free financing in Chapter 7 cases.
What is your typical process for working with a new customer?
I always offer a free, confidential, no-obligation consultation. I will spend the time with the client we need to spend in order to get to know them and their situation, and my goal is for the new customer to feel educated and empowered when they leave my office.
What education and/or training do you have that relates to your work?
Yes, attorneys are required to take continuing education courses every year. And, the law is continually changing and I strive to stay on top of those changes and to be involved in the evolution of changes in local customs and rules.
How did you get started doing this type of work?
I have always wanted to help "the little guy". Life can be tough for those of us who were not born with a silver spoon, and I have always strived to find solutions for people who have found themselves in an unfortunate circumstance they can't find a way out of.
What types of customers have you worked with?
I have worked with them all.
What advice would you give a customer looking to hire a provider in your area of work?
Bankruptcy is a very personal thing, and often times people are embarrassed to discuss their financial situation. I want my customers to know that I have been there before, I have filed banrkuptcy for myself, and I understand the position they are in. Customers need an attorney who has compassion for their situation and who will treat them with respect and understanding.