FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we traditionally use a flat rate pricing system we have to make square footage or linear footage of a project and then can determine overall material costs and an estimate on time. we never charge an hourly rate and it seems to make most of our customers happy.
- What is your typical process for working with a new customer?
a customer calls us requesting an estimate for a project. Reschedule it and someone comes out to meet with then answer any questions they have, give a projected time line for the project, and an overall estimate for project cost. We typically provide a flat rate pricing plan the customers don't have surprises throughout a project and always get what they expect. we perform the work and depending on project size make a small deposit with the final payment and being made upon satisfied completion of the customer. most of our customers continue to use us in the future on other projects and review us on Google Yahoo.
- What education and/or training do you have that relates to your work?
education and training of our employees and owner consist of specialized training through professional organizations Oregon Construction Contractors Board. Environmental Protection Agency training for Lead based paint projects and hazards training. specialized product training directly through professional representatives of our affiliate stores such as sherwin-williams paint, Miller paint, and Benjamin Moore. also every year we have continuing education classes that are required to maintain our licensing with the state of Oregon this includes a variety of subject areas including the changes with Oregon law, environmental protection hazards, employee training and safety, exterior shell training as well as contracts and legal issues.