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Artisan Piano Services
Artisan Piano Services

Artisan Piano Services

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Introduction: _________________________________________________ COVID-19 INFORMATION: We're closely following government guidelines and directives as this fluid situation unfolds. We are dedicated to providing service to our customers as well as protecting the health of our customers and technicians. With that in mind, we wanted to let you know of some additional precautions we're taking. Our technicians will ask if they can wash their hands before tuning your piano, and will be frequently using hand sanitizer before and after servicing your piano. On the chance that any technician shows symptoms of illness, we will reschedule your appointment, and we ask that you call us to reschedule if anyone in your household is ill. Please visit the Piano Technicians Guild website for recommendations about sanitizing your piano keys. _________________________________________________ Artisan Piano Services... where craftsmanship and tradition become art. Our services include tuning, evaluations, repairs, refinishing and rebuilding. We serve families, piano teachers, professional musicians, schools, churches, businesses, universities, and recording studios in the greater Portland area, with a service range from from Woodland, WA to Salem, OR, and from Forest Grove, OR to Sandy, OR. All services are backed with our Peace of Mind Guarantee. If you're unsatisfied after your appointment, give us a call, and we'll send a technician out free of charge to address your concerns. You have our word! Give us a call, or send us an email; we'd love to answer any of your questions, or to schedule an appointment!

Hired 85 times

28 similar jobs done near you

Background checked

12 employees

16 years in business

Payment methods

Cash, Credit card, Square cash app

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

12 photos


Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

61 reviews


Read reviews that mention:

Jen R.

Piano Tuning

Adam did a wonderful job, and beyond tuning fixed some sticking keys. He will be coming back to help bring the piano up to proper pitch. Thanks, Adam!
Artisan Piano Services's reply
Thank you for your feedback, Jen! We appreciate your kind words and are glad that Adam provided great service for your piano. Let us know when we can help you down the road!
Feb 28, 2021
Cindy G.

Piano Tuning

Ryan did a great job on my piano. Movers had bent the pedals and he fixed them for less then what he originally quote! He was prompt, professional and friendly in addition to doing quality work. Thanks Ryan!
Artisan Piano Services's reply
Thank you for your review, Cindy! We're thrilled Ryan was able to take great care of your piano. Thank you for choosing us to service your piano!
Mar 10, 2021
Amy K.

Piano Tuning

Great with communication. Gave thumbtack discount on already reasonable cost for tuning. Right in time for appt! Thank you.
Artisan Piano Services's reply
Thank you, Amy! We appreciate the opportunity to serve you and service your piano!
Jan 25, 2021
Brad T.

Piano Tuning

Everything about Artisan lives up to what they advertise. They responded quickly, scheduled the tuning. Jack was on time and tuned our Yamaha upright beautifully. Thank you so much for your expertise, professionalism and kindness.
Artisan Piano Services's reply
Thank you so much for your kind words, Brad! We appreciate you taking time to share your experience with Artisan, and hope we can help with any of your piano-related needs in the future!
Nov 27, 2020
Mary P.

Piano Tuning

I was very pleased with the service. Professional, thorough, and efficient. He treated our old Baldwin like it was his own. I highly recommend this service.
Artisan Piano Services's reply
Thank you for your kind feedback, Mary! We appreciate you taking time to share your experience, and hope you're enjoying your piano!
Mar 21, 2021
Background Check

Douglas Robert Hayes


  • What is your typical process for working with a new customer?

    We can set up appointments with you through Thumbtack messaging, over the phone, email, or through our online scheduling feature on our website. It's always helpful to find out if you're experiencing any issues with your piano, so that we can best know how to address your concerns. At your appointment, you will receive an evaluation form with any maintenance recommendations for future reference.

  • What education and/or training do you have that relates to your work?

    Members of the Piano Technicians Guild Partners with/instructors for Piano Technician Academy, an intensive online training program teaching the art of piano tuning & repair.

  • How did you get started doing this type of work?

    In 2005, David and Kathy Hayes founded Hayes Piano Restoration. Their beginnings were humble, yet exciting. Together as a newly married couple, David and Kathy wanted to start a piano servicing business that was dedicated to quality customer service and excellence. Kathy scheduled appointments and ran the office from their dining room table while David performed service calls and piano restoration work. Right from the beginning, our customers recognized that something was unique and special about the way we conducted ourselves in the treatment of not only their pianos, but of them as well. After being blessed with significant growth, it became necessary to build a team of talented artisans who shared our vision for piano servicing and outstanding customer service; Artisan Piano Services was born. Today, Artisan Piano Services has become one of the top piano servicing companies in the Pacific Northwest, with multiple locations and a strong desire to bring quality and craftsmanship to the piano industry.

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