Current Top Pro
Hired 69 times
1 similar job done near you
15 years in business
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Currently a Top Pro
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Jan - Jun
Jul - Dec
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I highly recommend Artisan Piano Services. David was punctual, efficient, and immensely knowledgable. My piano has never sounded better. Additionally, the support staff is quite helpful. Absolutely a cut above other tuners I've used in the past.Sep 3, 2015VerifiedArtisan Piano Services's reply
Thank you for your review, Jesse! We sure appreciate the feedback, and are happy that David took great care of your piano. We hope you'll think about us for any future needs!
David was amazing and our antique piano sounds better than it has in a couple of decades.Sep 13, 2019Verified
Tuned piano, left recommendations for cleaning, etc.Sep 4, 2019Verified
Landen was right on time, very knowledgeable about my piano. He did just what I hoped for and more! Definitely will be a returning customer.Sep 11, 2019Verified
Ryan was friendly and professional. My piano sounds amazing!Jun 7, 2019VerifiedArtisan Piano Services's reply
Hi Jake! Thanks for your feedback--we're happy to hear Ryan took good care of you!
Douglas Robert Hayes
- What is your typical process for working with a new customer?We can set up appointments with you through Thumbtack messaging, over the phone, email, or through our online scheduling feature on our website. It's always helpful to find out if you're experiencing any issues with your piano, so that we can best know how to address your concerns. At your appointment, you will receive an evaluation form with any maintenance recommendations for future reference.
- What education and/or training do you have that relates to your work?Members of the Piano Technicians Guild Partners with/instructors for Piano Technician Academy, an intensive online training program teaching the art of piano tuning & repair.
- How did you get started doing this type of work?In 2005, David and Kathy Hayes founded Hayes Piano Restoration. Their beginnings were humble, yet exciting. Together as a newly married couple, David and Kathy wanted to start a piano servicing business that was dedicated to quality customer service and excellence. Kathy scheduled appointments and ran the office from their dining room table while David performed service calls and piano restoration work. Right from the beginning, our customers recognized that something was unique and special about the way we conducted ourselves in the treatment of not only their pianos, but of them as well. After being blessed with significant growth, it became necessary to build a team of talented artisans who shared our vision for piano servicing and outstanding customer service; Artisan Piano Services was born. Today, Artisan Piano Services has become one of the top piano servicing companies in the Pacific Northwest, with multiple locations and a strong desire to bring quality and craftsmanship to the piano industry.