The Water Feature Pros
Introduction: The Water Feature Pros are Oregon and Washington's Premier Fountain and Pond Design Team. We handle everything from designing, building, maintaining and servicing your dream water feature. Our highly skilled professionals can turn your home into a work of art with custom landscaping, rock work and pretty much anything you can dream up. We work with you to bring your vision to life. Message us today for a quick and easy consultation.
We specialize in helping clients increase the value and beauty of their homes by creating elegant outdoor Water Features. We create beautiful fountain designs by combining years of experience and a customer relationship that results in the ultimate yard presentation. Our ultimate goal is to ensure that you are completely satisfied with the end result of your project.
Overview
Hired 40 times
4 employees
8 years in business
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Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
33 reviews
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Read reviews that mention:
Marilyn S.
Feb 18, 2021
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Hired on Thumbtack
Hired on Thumbtack
We are so pleased to have our water feature back up and running! These pros showed up on time, worked quickly and efficiently, and the quality of work was excellent. We had our pump replaced and also asked for a thorough cleaning. Everything was done to our complete satisfaction, and the price charged was very reasonable. We will definitely be using these folks again for any future issues with our water feature, and have no hesitation in recommending them to anyone in need of this type of service.
UPDATE: Unhappy customer ... It is now 9 months later. These people told us that the replacement water pump they installed would carry a two year warranty. The pump is no longer working properly and it keeps tripping and shutting off. It has not even been a year. Repeated attempts to contact this company by phone or email are completely ignored and it appears they do not intend to stand behind their work
Details: Outdoors • Pond • Fountain • Pump is broken • Water is dirty/has algae • Spring maintenance - clean-out as weather gets warmer • Summer maintenance - cleaning for the warmest months
Water Feature Repair and Maintenance
Kelly L.
Mar 28, 2018
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Hired on Thumbtack
Hired on Thumbtack
The Water Feature Pros were awesome! I moved into my new home in Oct/Nov 2017, and didn't pay one bit of attention to the water feature in my backyard. Then one day I heard the frogs and realized I didn't have a pond out back but a swamp. I did a quick search and by chance ended up on Thumbtack.
Tim responded quickly to my quote request. I sent him a picture of the pond and he gave me a quote right then. I know the season for cleaning up, maintaining, or installing water features is upon us, so I was lucky they were able to schedules me just a few days later.
It took Tim and Justin two trips to turn my swamp into a pond. The maintenance required of my water feature was definitely more than they anticipated. I learned there were holes in the lining of pond, and water had seeped below the lining. They emptied and cleaned the pond as much as the holes in the lining allowed. We hoped that it would drain or dry out before they came back to complete the project. But this is Portland and it rains a lot, so the pond filled back up, within a couple of days.
The second trip (today) they drained the pond again, dried out the area under the lining, patched the holes, cleaned out the filtration system, cleaned out the recycled water drums, refilled the pond, and ensured that the water lines feeding the waterfall were properly placed.
They've done amazing work and I am very happy with the outcome. They taught me how to turn on the water feature, clean out the debris catching bin, and gave me great tips on how to maintain the pond between maintenance services.
They were very professional, kind, patient, and hardworking. BONUS! They are good-looking guys. ;D
**In the pictures, don't mind the area around the pond...it is a work in progress.
Details: Outdoors • Pond • Water is dirty/has algea • Spring maintenance - clean-out as weather gets warmer • No, this is a one-time project
Water Feature Repair and Maintenance
Mary H.
May 29, 2020
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Hired on Thumbtack
Hired on Thumbtack
My husband passed away in February I didn’t know how to clean and get my fountains running I found the water feather pros here and Tim responded right away came out the next day to give me a quote for 3 fountains and pressure wash my patio he quoted a price that I was more than satisfied with and he scheduled the work 3 days later Tim came out on Thursday morning cleaned and maintenance my fountains and pressure washed, it is beautiful now hasn’t looked this good in years!! And the best part he billed me cheaper then I thought it would be I was so surprised and I am very satisfied customer they have a customer for life.
Details: Outdoors • Fountain • Pump is broken • Spring maintenance - clean-out as weather gets warmer
Water Feature Repair and Maintenance
Luca D.
Oct 11, 2019
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Hired on Thumbtack
Hired on Thumbtack
Amazing service. Our water feature looked great after they cleaned it up an did some extra landscaping. They really went out of their way to do the best possible job. The communication with the company was also great. Couldn’t recommend these guys more.
Details: Outdoors • Stream • Waterfall • Pond • No repairs needed only maintenance
Water Feature Repair and Maintenance
Brent S.
Aug 6, 2019
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Hired on Thumbtack
Hired on Thumbtack
Needed a pump replaced on a small water feature. It wasn't terribly complicated but digging out, cutting and splicing pump lines from under a mountain of rocks is a not my idea of fun.
After a short visit to check it out, Tim was back a few days later with a new pump that he popped in with ease. $99 and the price of the pump (which wasn't crazy marked up) was much less than I expected and worth every penny.
Excellent work and easy to work with. I'll be having him back out renovate a bigger pond in the back next.
Details: Outdoors • Pump is broken
Water Feature Repair and Maintenance