FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Einstein Plumbing and Heating uses a flat rate menu pricing system based upon the job you need completed. With this you'll receive a range of pricing options to suite your specific need and budget with all pricing approved by you prior to any work being performed.
- What is your typical process for working with a new customer?
Reaching out to our dedicated team of dispatchers, means that our phones are answered and calls are returned. They will be able to evaluate your plumbing or heating need, and place you on the schedule for one of our licensed, bonded and insured journeyman plumbers to arrive in a fully stocked service truck, diagnose and fix you right up.
- What education and/or training do you have that relates to your work?
As licensed journeyman plumbers, you can rest assured that any technician we dispatch to your home has over 8000 hours of on the job training and is not some fly by night handyman without training, licensing or real credentials.