FAQs
- What types of customers have you worked with?
We specialize in whole house remodeling or new custom homes with an emphasis on thoughtful planning.
- What advice would you give a customer looking to hire a provider in your area of work?
Top 10 Questions You Should Ask A Custom Builder 1) What is your companies rating on the Better Business Bureau BBB website: dc-easternpa.bbb.org/ 2) Where on the web can I see your customers reviews besides your website? I assume you wont offer a bad reference voluntarily. 3) Does your design software produce 3D photorealistic color images so I can understand exactly what Im buying before I sign a contract? 4) Does your company offer one-stop shopping? Do I make selections in your showroom? Who helps me coordinate all of the materials, colors and textures? Where can I see photos of completed projects so that I can judge your design ability? 5) Will I get a contract with a total cost not to exceed amount before you start work? 6) How do I know Im not paying too much? 7) Can I see a sample insurance certificate to better understand your Workers Compensation and Completed Operations & Products coverage limits? 8) What certifications and licenses do your actual employees have? I want to work with experts not trainees. 9) Will you have an English fluent supervisor present in my home full time? 10) How do you handle unknown or unforeseen conditions that are discovered during the construction phase of the project.